Free

Details

Released
March 23, 2021
Updated
September 24, 2025

Features

DNA Infotel screenshot #1 for iPhone
DNA Infotel screenshot #2 for iPhone
DNA Infotel screenshot #3 for iPhone
DNA Infotel screenshot #4 for iPhone
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About

Manage your account details, view data usage, and track payment history. Submit and view past complaints, update your profile, and renew or upgrade your service plan. Access contact information for support.

βœ“View account status
βœ“Monitor data usage
βœ“Access payment history
βœ“Submit and view complaints
βœ“Manage profile and password
βœ“Renew and upgrade plans
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What users say about DNA Infotel

What's New in DNA Infotel

1.0.12

September 24, 2025

Bug Fixing

User reviews

Third class ( infact no class)

Pathetic app ….. one of the most useless app I have ever came across

App issue

Hire expert developers who can deliver a bug-free app; customer satisfaction is crucial. If it’s not possible, please remove the app as it’s a waste of money.

Crash

After installing latest update now app started crashing on launch am using ios, This app is very unstable on ios am using iphone 14 pro it gives me check internet connection error when am using 5G, now its just keep on loading forever on launch, this app was never stable for ios am using it for past 3 yeanow
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Dna

Please fix the app

Unable to Login on IOS

I have downloaded the app on my iOS device, but I can only enter my username and click the arrow next to it. There is no option to enter a password. When I use the iOS password manager, it indicates that the login ID or password is invalid. I cannot raise any network issues, and the phone IVR is unresponsive. Please help resolve this.
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User experience

🐞

Reported Bugs

20 issues

App crashing on launch after latest update (iOS)

Bug

Check internet connection error on 5G (iOS)

Bug

App keeps on loading forever on launch (iOS)

Bug

Unable to login on iOS (no password field)

Bug

Login ID or password invalid via iOS password manager

Bug

Dropdown menus don't show any options

Bug

App keeps crashing multiple times

Bug

App not working on iPhone 15 Plus after updates

Bug

App crashes when trying to open

Bug

App does not open

Bug

App not launching after recent update (iOS)

Bug

App crashing on iOS after recent update

Bug

App crashing every time on opening (iOS)

Bug

Unable to file complaint or recharge online due to crashing

Bug

App crashing after update to 1.0.8

Bug

App unable to open after updating on iOS, keeps crashing

Bug

App crashes every 5-10 mins on iOS

Bug

App crashes when typing user ID and password (iOS)

Bug

Unable to see WiFi stats due to app crash

Bug

Not able to check if broadband is active on iOS

Bug
✨

Requested Features

10 requests

Hire expert developers for bug-free app

Feature

Remove the app if not possible to fix

Feature

Provide a negative rating option

Feature

Fix the app

Feature

Resolve login issues on iOS

Feature

Improve internet service

Feature

Improve customer care responsiveness

Feature

Add forgot password option

Feature

Add password change option

Feature

Fix bug in iOS application

Feature

FAQ

What can I do with this app?

This app allows you to view your customer account status, monitor your data usage, and check your payment history. You can also submit new complaints, view past complaints, update your profile information, and manage your service plan by renewing or upgrading.

Is this app free to use?

Yes, the application is available for free. There are no charges to download or use its features. The app does not contain in-app purchases or advertisements.

How do I manage my service plan?

You can easily manage your service plan directly within the app. The features include options to renew your current plan or upgrade to a different one that better suits your needs.

What if I have a technical issue or need support?

The app provides access to DNA Infotel's contact details. You can find this information within the app to reach out for support regarding any technical issues or service-related inquiries.