Suggest alternative app of docon
Very bad experience,from starting
Suggest any alternative app
Suggest any alternative app
Very bad experience
Very bad experience after the pharm easy company has taken over docon. No resolution of problem for past 10 months. Only you keep calling and the same Customer care lady keeps saying that ticket has been raised and forwarded to technical team and then receives one mail stating ticket has been closed. There is no one to help with problems with software. Struggling with the software for many months. Nobody helps
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Please Contact
Please contact me need to get this software 7045818997
Page set up is an issue
From Docon lite prescription printing is not proper, raised issue number of times but still not resolved
Need Improvement
Not much useful on Mobile app
Still Needs lots of improvements.
Updated Review:
1. Chat can only be initiated by the patients. Doctors can’t initiate chat with a patient that had consulted with the timeframe set for the chatting.
2. There are no notifications to the chats. If there are unread messages, there is no way of knowing unless I open the app. That’s a big deterrent for me to ask patients to chat with me on DoCon.
3. Video consultation charges - Please add them too.
4. Please give the list of the patients that defaulted today and within this week. So that we can send them a reminder message.
5. Patient contacts: we can only add patient numbers from phones contact list. I use the app on my personal mobile. Why would I add all my patients to my contacts list. It should be other way round. Show us the contact numbers of the patients so that in case we need to call them, we can.
In use case scenario: check the number of appointments that are there at the start of the day. And how much I earned at the end of the day. Second part I now got used to do in main app on iPad.
1. Chat can only be initiated by the patients. Doctors can’t initiate chat with a patient that had consulted with the timeframe set for the chatting.
2. There are no notifications to the chats. If there are unread messages, there is no way of knowing unless I open the app. That’s a big deterrent for me to ask patients to chat with me on DoCon.
3. Video consultation charges - Please add them too.
4. Please give the list of the patients that defaulted today and within this week. So that we can send them a reminder message.
5. Patient contacts: we can only add patient numbers from phones contact list. I use the app on my personal mobile. Why would I add all my patients to my contacts list. It should be other way round. Show us the contact numbers of the patients so that in case we need to call them, we can.
In use case scenario: check the number of appointments that are there at the start of the day. And how much I earned at the end of the day. Second part I now got used to do in main app on iPad.
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Response from developer
Hi Dr. Rajesh, in case you're still facing these issues, please feel free to get in touch with us at hello@docon.co.in and our team will address your issues.
The best EMR!
I have an excellent experience using this app!
Response from developer
Hi Dr. Mahesh, thank you so much for your rating and review! :)
Just a review app
Doc On has been promising to start full consultation app for I phone (like I pad) but have been waiting for more than ten months now.
Other platforms have started late but have better options.
Other platforms have started late but have better options.
Response from developer
Hey Dr. Pranay, we request you to try the app now! We have several features that would be beneficial for you. You can contact us at hello@docon.co.in in case of any queries or concerns.
