Could be better
Need default language selection for perticular patient on follow up visit. We have to change every time as per patients visits. I requested multiple times to it team, to have this basic settings updated,as competitors have this ( and they don’t even promote it as a feature ) , but I got flat NO as an answer. It seems they aren’t developing basic upgrades, and just running behind AI integration ! It wastes a lot of time for each patient as u have to remember the step of language selection !
Merging patient feature is given , but patient merger fails every time, rest all is ok so far!
Merging patient feature is given , but patient merger fails every time, rest all is ok so far!
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Very User Friendly
I have already used other softwares in past but then I landed on Eka Care by a reference. It’s a very user friendly software with maximum customisation and integrations. The support is also quite faster.
Eka Doc App on iPad: A Must-Have EMR
The Eka Doc app on iPad is a game-changer for my OPD. It’s a full EMR that actually feels intuitive and fast on the tablet.
The best feature is EkaScribe's AI dictation. I can now dictate consultation notes directly, cutting my documentation time by half. This means I spend more time focusing on the patient, not the keyboard.
The iPad interface is clean, making it easy to manage appointments, billing, and send digital prescriptions via WhatsApp. For a truly mobile, secure, and efficient practice, Eka on the iPad is unmatched. Highly recommended!
The best feature is EkaScribe's AI dictation. I can now dictate consultation notes directly, cutting my documentation time by half. This means I spend more time focusing on the patient, not the keyboard.
The iPad interface is clean, making it easy to manage appointments, billing, and send digital prescriptions via WhatsApp. For a truly mobile, secure, and efficient practice, Eka on the iPad is unmatched. Highly recommended!
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Core functionality missing
I have created this profile recently but when someone tries to book an appointment online, it says - all online services are booked…. So no one is able to book an appointment. What is the point of this app if the core functionality of booking an appointment is not working. There’s been zero support. It’s been weeks, I raised my support ticket and there has been no help and issue persists.
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Response from developer
Hi Doctor, Could you please share your contact details here so we can get in touch and resolve the issue as soon as possible?
Pathetic app, False promises to gain customers
I am a paid user of Eka doc since 2 years. Before renewing by subscription I was repeatedly called by Eka executives to pay renewal fees. They had harassed me by their calls. Later I was offered google reserve service after which I paid the renewal fees. It is 3 months since I have paid the fees, they haven’t sent me the receipt, haven’t activated google reserve , whenever I try to reach the executive who promised me google reserve, she doesn’t recurve phone calls , customer support only replies that they are working on it. The app keeps getting changed, has multiple bugs, the management is very poor. Other EMRs are much better, like Bajaj and Health plix. No doctor should fall prey to their commitments, their only purpose is to renew subscription and take money. I recommend DO NOT PAY AND USE EKA CARE. I have screenshots and call recordings of their false commitments. Can share if any one wants.
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Response from developer
Hi Doctor,we regret the inconvenience caused.Your issue is escalated to our concerned team and they will look into this and resolve it at the earliest.
