Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • December 19, 2019
  • August 5, 2021
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About

Access board-certified physicians 24/7 via live video visits or secure messaging from your smartphone or tablet. Get prescriptions and consultations conveniently, potentially covered by insurance. Share optional Apple Health data for more accurate diagnoses.

24/7 physician access
Live video visits
Secure messaging
Prescription services
Optional Apple Health integration
Insurance coverage information
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What's New in Docs On Call

12.10.003

August 5, 2021

We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed.

User reviews

Visit review

This was our first experience with the app and the doctor
Was very polite helpful and asked appropriate questions. This helped us not to have to go out to the clinic. Thanks I give you ten out of ten. Earl Dethloff RN

Would give zero stars if I could

Waited over four hours and when it was finally my turn it beeped and disconnected. Customer service was not helpful.
Update. I’ve now waited a total of 7 hours. Still haven’t been seen

Disconnected

Waited 20 min, when it was my turn I was disconnected. Tried a 2nd time, Waited 45 min and was disconnected when it was my turn. I have given up after an hour. Now I’m calling my dr. There is no customer service number available within the app or even here. Reviews are not visible to learn if others had a similar experience or to offer any suggestions on how to fix it.
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Developer apps

FAQ

What is Docs On Call?

Docs On Call provides 24/7 access to board-certified physicians for health consultations directly from your smartphone or tablet. It allows for live video visits, secure messaging, and prescription services, offering a convenient alternative to traditional doctor's office visits.

How does Docs On Call work?

After downloading the app, you select the reason for your visit and choose a doctor. You can then have a live video visit, send secure messages, and receive prescriptions if needed. The process is designed to be simple and quick.

Is Docs On Call free to use?

The app itself is free to download and use. The cost of consultations may be covered by your insurance plan, making the service potentially affordable. Specific pricing details would typically be available within the app or through your insurance provider.

Can I share my health data with the doctor?

Yes, if you are an Apple Health user, you have the option to share important health information like heart rate and weight with your provider during a video visit. This sharing is optional but can help physicians make a more accurate diagnosis.

What kind of medical needs can I address with Docs On Call?

The app is designed for various health needs, allowing you to get consultations, prescriptions, and health advice from physicians. It aims to help you feel better quickly and comfortably by providing convenient access to medical care.