Office Manager
We have been using DocsInk for over a year now and absolutely love it. They are constantly providing efficient solutions that match our current workflows. The Telehealth is a fantastic! We just started implementing their RPM as well and it’s a game changer.
Frustrated
I like the app and what it is supposed to do. However I have to log in multiple times a day. The app keeps logging me out. I tried to save the password with my phone and I can’t do that. I don’t want to have to mess with typing I’m my password almost every time I open the app!!!
PhD
This program is awful.For example, right now, it is running so slow I can’t even use it.
Administration
Never had any trouble with it good. Immunization source and Easy to use
Best out there
Great app great company
Not user friendly
Fumbled mess. Very hard how to figure out adds people into groups who aren’t added, no easy way to figure out and remove them.
App Login Problems
I had to reset my password more than 5 times because when logging in, the app stated that the username or password combination was invalid. After an hour of re-checking my email and password and resetting my password again and again, I decided to try the same email and password I had and use it on the web browser. When I use the program DocsInk online on my phone (Safari, Chrome), it works but on the app it fails to allow me to login. This app has so much potential but I think the recent changes affected the login apple process.
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Problems with Logging In
Such a terrible app. I believe that this app works and is overall beneficial, however, I had to reset my mom’s password to her account ten times and change her password ten times because the login says that we are using an invalid username or password combination. I’ve tried re-doing it multiple times on the app and it will not work, on the other hand, when I use the program on the browser the same username and password works perfectly. There must be a glitch in the app that needs to be fixed immediately. If I could give this app under 1 star I would because it basically is useless since it cannot be used. If it were to allow my mom (who isn’t tech savvy) to use the app and allow her to login so she can contact her manager then it would be a 5 star. Please fix whatever is going on, I believe this app has so much potential!
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Love it
We have just started using this today
It is not only fun but so far easy. I
Am impressed we will see what the biller says.
It is not only fun but so far easy. I
Am impressed we will see what the biller says.
Happy to use
Great application in healthcare environment.
Chat is smooth and useful.
The app is intuitive with great UI and superb database of charge capture with very carefully selected articles.
Chat is smooth and useful.
The app is intuitive with great UI and superb database of charge capture with very carefully selected articles.
WHEN it works
When the phone app works, it works good. I have had to delete the app and re-download it at least three times because it won’t update my conversations. Much easier to navigate on the laptop or PC.
Search
I would like to be able to search by word or date messages.
Awesome
I love this App I use it everyday!!
Easy to Use and Great Customer Service
The whole office loves the ability to use emojis and send images! There is always someone on chat to answer questions! Great product
Awesome app!
Love working in the security of this app!!
It closes the app arbitrarily
App closes by itself arbitrarily
Medical director
Total game changer.
Love it
Love it love it love it no more too sayyy
Excellent all around.
Fast and efficient charge capture with intelligence built in to ensure a smooth, streamlined experience. Messaging is fast, innovative and second to none. By far the most impressive charge capture and communications app I’ve seen and used. A major competitor for years to come!!
Ok
Can’t turn if using a keyboard.
Alerts do not consistently work
Overall helpful for hippa compliant communications.
Alerts do not consistently work
Overall helpful for hippa compliant communications.
