DocSquad User Reviews

What users say

Top reviews

Had technical difficulties so they refused treatment

I tried this out but I was having problems with the internet so I closed out of it. They then canceled my treatment without giving me a change to retry it. Waste of time.

Terrible customer service

Doctor initially called in two separate Scripps for the wrong number of days after seven phone calls to DocSquad, and seven phone calls to the pharmacy. Things still aren’t fixed. Doctor wrote a 30 day supply instead of 90,it’s extremely difficult to get it fixed to where it should be a 90 day supply after speaking to six different representatives from Doc squad none of which understood a thing I said it still isn’t fixed.
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Terrible customer service

Doctor initially called in two separate Scripps for the wrong number of days after seven phone calls to DocSquad, and seven phone calls to the pharmacy. Things still aren’t fixed. Doctor wrote a 30 day supply instead of 90,it’s extremely difficult to get it fixed to where it should be a 90 day supply after speaking to six different representatives from Doc squad none of which understood a thing I said it still isn’t fixed.
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Amazing and Convienent

It’s 6:42 in the morning. My son woke up with pink eye and I was able to get him treated with DocSquad in under 10 minutes without leaving the house! I even spoke to the nurse practitioner on the phone. The medicine is waiting for me at the pharmacy and I’ll pick it up after I take my other son to school.

DocSquad literally saved me HOURS of inconvenience, and I did it all while I made breakfast for the kids!
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New user

I like it, I will keep using it.
When refills are needed, it does not accommodate for more than one. Unless I did not used it correctly?

Help Finally!

Got a nasty chest cough 3 weeks ago. The week before Christmas I was exposed to several students with the flu. It’s been a week and my chest and sinuses are still extremely congested. Mucus is dark yellow in my nose and green in chest. I’ve done everything like elderberry, Emergen-C, guafinesin, Allegra, Tylenol cold & flu with nothing helping. Went to my urgent care 5 days ago but they advised that they no longer take my insurance. I’ve spent the last 4 days trying my best to still rest and drink fluids with humidifier and vitamins but I’m not better. I was able to do a clinical interview with DocSquad and get the antibiotics that I need. Can’t wait to feel better.
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DocSquad

Great App for when there is not enough time to get to the doctor or your doctor can’t see you but your not feeling well.

Excelente forma de atención médica

La he usado 2 veces y rápidamente un médico me atiende y receta

I don't do reviews!

I don't think I've ever done a review on an app in my life. However, this app is amazing. I didn't have to wait til 24-48 hours to get my case reviewed or get on a video call (I look terrible when I feel unwell, I don't want to be seen like this!). I submitted my interview questions and got a treatment plan within 10 minutes. BEST decision I've made. & wonderfully priced!
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Doc squad health care

Doc squad has been lifesaver today me as far as not having to take time off work or family to get a medication that helps me get rid of my gout

Sick of waiting in ER

Hi I was going to ER cuz have issues longer than a week and not getting better but my daughter who uses doc squad told me to use and sent me link I’m so glad I did ,the NP took care of my medical issues and sent scripts to pharmacy of my choice, only cost me $ 25.00, it’s worth it for your health. I trust them, God bless this service for people who can’t get up and go sit for hours at doctors office or wait for appointments weeks ahead or worse the ER. Thank you Doc Squad.
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PCT

Awesome Service and best app I have ever had

AMAZING

Absolutely wonderful experience so far and doctors are awsome and very understanding and made me feel like I am a person not just another sick patient

I don’t have sinus issue

I don’t have sinus issue.. someone needs to call me

Great alternative to urgent care

Easy to use the app and convenient. Have your current prescriptions on hand as well as Covid vaccine history to save time.

Fast

The entire process took 20 minutes or less. Making an account, answering symptom questions, and getting a diagnoses and treatment plan. I was a bit nervous but everything turned out fine.
I will be using again for the days I am not able to make it to a doctors office.

Amazing care!!

My wife and I are both suffering from a severe sinus infection as well as our 3 month old daughter. The providers were extremely fast and responsive. Even with our daughter not being able to get care through the app (too young), they gave us options for providers in our area and in our network.

Amazing

When I couldn’t get any available appointments at any urgent care near me, I remembered I could do this all digitally! In less than 10 minutes I logged my symptoms, got a message from the provider with my diagnosis and medications and was able to immediately send them to my pharmacy of choice. This was so easy to deal with when you’re not feeling well.
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Lazy Doctors. If that’s what they really are

Yeah, poor lazy doctors if that what they use at all. Most tend to be NP. Either way this entire tel-health is supposed to save time money and what not. But it is a joke I work around a lot of grease so I get Demodex sometimes. Put cream on and take antibiotics for a few days all good simple can be verified with FaceTime visit. No this lazy hack, says I need to go to urgent care and they are the absolute worse, I will just have to go and waste a real dr time at ER. Is it not was this was supposed to free up visits like that. I will very much make sure I don’t waste money on my insurance when it renews. By the way non of the meds were controlled substance in fact the OTC is not much behind scripts. They just work quicker. But don’t waste your money with using this app. Best of luck getting the refund they tell you they are sending you as well. If they say they treat skin conditions as they have a entire area for this YOU THINK THAT THEY WOULD ACTUALLY DO AS THEY SAY.

Don’t waste time or money…..
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Services

Super happy with the service