We love DogTV!!
We absolutely love DogTV at my house! Last year I purchased the yearly premium package, but unfortunately I wasn’t able to use it a majority the year. When I called, I was initially told the packages had changed and that I would need to upgrade, even though I couldn’t find any different package options online. My follow-up call with customer service wasn’t the best experience.
Thankfully, a manager reached out to me by email and completely turned things around. She took the time to resolve the issue with my account and truly went above and beyond to make things right. That level of customer service made all the difference.
Most importantly, my dogs love DogTV, and it’s become something we genuinely enjoy having in our home. Because of the excellent support I ultimately received and the quality of the service, I highly recommend DogTV to other pet owners!
Thankfully, a manager reached out to me by email and completely turned things around. She took the time to resolve the issue with my account and truly went above and beyond to make things right. That level of customer service made all the difference.
Most importantly, my dogs love DogTV, and it’s become something we genuinely enjoy having in our home. Because of the excellent support I ultimately received and the quality of the service, I highly recommend DogTV to other pet owners!
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Response from developer
Thank you so much for your 5-star review! We’re thrilled to hear that you and your pup are enjoying DOGTV. It means a lot to us to know that our content is helping provide enrichment, relaxation, and entertainment for dogs everywhere. We appreciate you being part of the DOGTV community!
Defeats The Purpose
I’m the sucker that bought a year subscription with the intention that the 24hr live streams will keep running until I turn it off. Unfortunately this is not how it works. This is not a TV or app settings issue. The app just stops/pauses after a few hours. If you want this for your dog when you’re away for extended periods of time look elsewhere.
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Too expensive
U have to pay for smth u can find on yt for free? Im not using it
So disappointed
I was excited to find this app but once I started streaming the picture was horrible all grainy. So thought I’d switch from standard tv to HD and it still was bad. I know my dog wouldn’t be able to tell but I sure can. Not worth my time
Ten stars!
I would give it ten stars if I could. Dog TV is incredible. My dog has severe anxiety and we were able to gradually build him up from zero minutes of alone time being Ok to a full 5-6 hours. With the dig TV he relaxes and naps. We have a projector we play it on and honestly I love watching it too, there’s some pretty cute content. The sound and music is well done. We mainly use it on our google home but also use the app iphone app for sound or my laptop which all work great. Thank you, Dog TV for everything!
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Response from developer
Thank you so much for your amazing review. We’re thrilled to hear DOGTV has helped your pup feel more relaxed and comfortable when alone. It truly means the world to us! 🐶💛
❤️🐶🐕🦮🐩🐕🦺🐾🐾🐕🦺🐩🐕🐶❤️
❤️🐶🐕🦮🐩🐕🦺🐾🐾🐕🦺🐩🐕🐶❤️
Dog Love
My girl loves Dog Tv! ❤️
Disappointed
The content is great, but I have to offload the app every day and login to get it to work; otherwise it just spins forever and does nothing. I don’t have this issue with any other app. I don’t want to login in each time I use the s app, and I certainly don’t want to delete and offload each time I use it. FIX THiS ISSUE! I have reported this several times and all the ridiculous suggestions did not correct the issue. This was never a problem when I first signed up years ago now it’s just annoying, wasting my time in the morning before I leave for work.
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Dog TV
Is really good for you and your dog and teach you stuff it’s really good show so I think you should get a you recommend getting it if you are good for you and your dog is lovely so head over to your TV and then your own dog I detain you and dog
Refusal to Issue Refund
I called and canceled the day before my DOGTV annual subscription was due to renew. DOGTV had already charged my credit card for another year the day before my annual subscription was due to renew. I called that same day and requested a refund to my credit card. The DOGTV rep said the refund would be issued and it would take 24-48 hours to see it. After seeing to refund, I called DOGTV several days later and this new rep said sorry, but cancellation requests can only be made via an email to support.
At this juncture, weeks later, DOGTV management has still not agreed to issue a refund. This company has proven it is not reputable and I would caution prospective customers to steer clear of this business.
At this juncture, weeks later, DOGTV management has still not agreed to issue a refund. This company has proven it is not reputable and I would caution prospective customers to steer clear of this business.
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Not Very Helpful
App does not allow me to see subscription expiration date. App does not provide a method for contacting support or even administrative services.
Content good, app sucks
My dog loves DOGTV, but the AppleTV app constantly lets the Apple TV sleep even though it’s playing. I’ll wake it and it’ll instantly play rather than a pause. This happens on multiple Apple TVs.
It’s the only app that does this, I have one app that plays all night without stopping. I like to keep DOGTV playing for background noise, but, frequently I end up with whines and dirty looks from my dog and find DOGTV stopped playing.
It would be nice if you could just hit play on the first screen when you open the app to jump directly to playing the live stream instead of the multiple clicks and scrolling.
It’s the only app that does this, I have one app that plays all night without stopping. I like to keep DOGTV playing for background noise, but, frequently I end up with whines and dirty looks from my dog and find DOGTV stopped playing.
It would be nice if you could just hit play on the first screen when you open the app to jump directly to playing the live stream instead of the multiple clicks and scrolling.
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Love It
My dogs like it. I do too. It’s relaxing. 😀
Duped by their customer service -Unwilling to assist with refund thru Apple.
I purchased this app and soon learned it worked inconsistently with a Samsung TV. The customer support team was helpful at first offered a firestick. I didn’t take it. I want to keep my TV mounted and not take it down to access the USB. Then they offered to add months to the end of my subscription when a refund option wasn’t available b/c I purchased or renewed through the Apple App Store. In August I selected do not renew on the App Store for my subscription that expires December 5th. My account hasn’t existed since August.
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A scam, paid but can’t create account
Paid via my Apple account, got confirmation but cannot use my Apple account for log in nor can I create an account. Obviously a scam. 10 bucks lost
Love this
Ilove this
Does not stay on - shuts off
Update October 6, 2025. The same issues have been occurring with no resolution. Because customer service kept claiming it was most likely related to my Roku, I added the app to my LG tv instead in one room. Tried that for about a week and same issue. App randomly pauses or buffers and cuts the visual off but plays audio with a screen that says “We were unable to load this content. Please try again.” So of course not being home, I can’t press ok to restart it. So it completely shuts off. The Roku dog tv app works when it wants to. Sometimes a couple hours. Sometimes 8-10hrs. Never a guarantee if the app is going to work. I’ve reset the WiFi, deleted the app and reloaded, cleared cache, kept the app updated, I’ve even reset the entire Roku to factory and re-added DOGTV. Nothing works. Every other app on my Roku or tv work with no issues. It seems to be a DOGTV issue ever since the first time I complained to customer service. Some sort of glitch with the program itself. It would have been better to pay for the lifetime one when they offered it. Now I’m debating doing another year or not because my dogs like it, when it actually works. The days it doesn’t, they sit in silence for hours. Half the time I turn on a cartoon channel instead because DOGTV is so unreliable.
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I paid for the year subscription and have really loved the app. I use it every day for my dogs whether I’m home or away. Loads of random videos with various sounds, colors, and people talking so it isn’t so silent for them.
However, over the last month or so there has been constant issues with live feed cutting off during the day. No rhyme or reason. Any other video section can be on over 24hrs with no issues. Customer service tried to help by telling me to reset the app, clear cache from the app and Roku device. They wanted me to press all these random buttons on my Roku saying it was to clear cache, but when you look up via Roku how to do it, there’s no such thing as press this button 5x’s, this one 4x’s, etc etc.
Live feed many times has said it’s not available like they are working on it or something.
I have tried many days to use live feed thinking the glitch has to be gone by now….then come home and again, the app glitched and dog tv isn’t playing.
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I paid for the year subscription and have really loved the app. I use it every day for my dogs whether I’m home or away. Loads of random videos with various sounds, colors, and people talking so it isn’t so silent for them.
However, over the last month or so there has been constant issues with live feed cutting off during the day. No rhyme or reason. Any other video section can be on over 24hrs with no issues. Customer service tried to help by telling me to reset the app, clear cache from the app and Roku device. They wanted me to press all these random buttons on my Roku saying it was to clear cache, but when you look up via Roku how to do it, there’s no such thing as press this button 5x’s, this one 4x’s, etc etc.
Live feed many times has said it’s not available like they are working on it or something.
I have tried many days to use live feed thinking the glitch has to be gone by now….then come home and again, the app glitched and dog tv isn’t playing.
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Buggy. Cant access content. No restore purchase option available.
Company has severe authorization problems. Phone Customer Service clueless - asking me to send them an email.
Won’t stream on tv
Purchased to stream on tv it never loads and not a fan of a lot of the music that is on the 24 hour live feed
Very poor
My subscription is 4(four) months old and I cannot watch anymore. There seems to be NO way to fix this egregious error despite hours with Tech Non support. I can cancel but they have the fee for the entire year in their pocket. Do Not Recommend
After much exploring I discovered the problem we had was caused by ROKU who collected the fees (for three years) but this year dropped us after a few months. There is NO recourse with roku, lots of convoluted suggestions but no help or way to contact them 🤨. DOGTV graciously will provide their wonderful channel for free for a year.
Kudos to DOGTV !!
After much exploring I discovered the problem we had was caused by ROKU who collected the fees (for three years) but this year dropped us after a few months. There is NO recourse with roku, lots of convoluted suggestions but no help or way to contact them 🤨. DOGTV graciously will provide their wonderful channel for free for a year.
Kudos to DOGTV !!
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Response from developer
Hi, we apologize for any issue you might be having! Could you please send details of your experience to our customer support at support@dogtv.com? We’ll get you up and running.
