Not impressed
Fallen at the first hurdle
Original app was better
It now needs a prompt from the user to update it with a tap to the screen.
I preferred the old app as it did the updating on its own.
Downgrade
Original app was better
Checking say at 10am it will give you a total for the day. . Check again at perhaps 4.30pm it will still just show the takings for the day as whatever you saw at 10am ???
Response from developer
Hello! We're sorry for any confusion. You can easily refresh the home page by pulling down on the screen and releasing it, similar to how your social media or email apps work. This should then present an updated total for you throughout the day. If you're still running into trouble, please get in touch on 0800 044 3550.
Not great
Ease of use
Stuck at Sign in Page
Response from developer
Thank you for taking the time to flag this with us. We're sorry to hear you've been unable to sign in via the App. If you need support, please get in touch at your earliest convenience on 0800 044 3550.
Not impressed
Response from developer
Thank you for sharing your review. We appreciate that the updated App has shifted a few elements around, so we encourage you to familiarise yourself with the new layout. Your feedback is incredibly important to us, so please don't hesitate to contact us at 0800 044 3550 or support@dojo.tech if you need any assistance so we can support you.
Login Loop
Update to my previous review. If I could give -5 stars I would. I’ve changed my password several times on old dojo app and on new sidekick and still doesn’t work. It’s unfit for purpose and I’ll not be trying to log in again as it’s wasting my time and I haven’t time to waste. If I need to login to the app and it won’t allow me then I’ll move to another payment method. Utterly pointless and ridiculously useless.
More convoluted to use - more time wasted
It’s is harder to search transaction totals by individual days as you have to select the start and end date to be the same and set the start and end time of transactions, it is no longer preset as it was.
It is more convoluted to search daily totals by device.
This has increased the time I need to search for data that was previously easier to search for.
Genuinely considering switching to a new provider that has a more user friendly platform for our business needs.
Unable to login
Login Loop
Clearly not tested by developers
Not impressed
Response from developer
Thank you for sharing your review. We appreciate that the updated App has shifted a few elements around, so we encourage you to familiarise yourself with the new layout. Your feedback is incredibly important to us, so please don't hesitate to contact us at 0800 044 3550 or support@dojo.tech if you need any assistance so we can support you.