Dolewa User Reviews

Name: Dolewa
Rating: 2.6 (14 reviews)

Dolewa

Shenzhen Xiqi Technology Co., Ltd

🔧 Utilities

🌟 Lifestyle

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Was Good until New Update :/

I had my mini printer for about a year and had no problems whatsoever. I use my printer for a lot of STEM related notes for my college courses, especially in science. Prints were clear and crisp as they could be with an easy print setup. I was about to print my pictures for my notes when I noticed that the print layout system was entirely changed. Rather than having the whole picture displayed to be ready to print, you have to PINCH IN AND OUT JUST TO GET YOUR PICTURE FITTED IN THE DISPLAY AREA. This was a pain to do since I cannot just get my picture to be in its original size and quality. What’s worse is that the print quality is AWFUL. The print comes out blurry and basically unreadable :/. Considering how costly these types of printers can be, now I have to replace my printer completely due to the app changes and not because my mini printer is broken. Literally have to get a new mini printer to have a better quality app that prints what I need clearly. Unsure why they changed the printing system layout, but it’s TERRIBLE.

MintyKiwixx

4 months ago

Response from developer

Dear user, We sincerely apologize for the inconvenience caused by the recent technical architecture upgrade. We truly recommend that you do not need to replace your mini printer. Our team has received your feedback, and we take it very seriously. We are currently working on improvements, and a new version will be released shortly to address these issues. Please stay tuned to our app for updates—we are committed to continuously providing you with high-quality service. If you encounter any issues while using the app, please feel free to contact us via email. We will be happy to assist you. Our email address is: xiqiqork@gmail.com Thank you for your understanding and support.

New Update

The new app update makes the printer useless to me. Before the new update, it worked fine. I used it for my ingredient labels for my bakery. Now I cannot design them on my phone or iPad because the features are completely unusable. Shopping for a new one.

jvee44

4 months ago

Response from developer

Dear user, we are very sorry for the bad experience you had. Due to the upgrade of the technical architecture, we apologize for any inconvenience caused. We suggest that you uninstall and reinstall the app. We regret to inform you that due to the technical upgrade, the new app cannot support the old tags you previously created. You need to create a new tag and save it. If you have any questions during use, you can contact us by email and we will assist you. Our email is: xiqiwork@gmail.com

Takes FOREVER to connect

The printer takes forever to connect to my phone every time I want to print something. I will not recommend it.

Lunacamila1418

7 months ago

AI

AI feature was my favorite, where did it go

Tc2698m

a year ago

Response from developer

We are very sorry for the bad experience you had. We temporarily removed this feature during the release process of the new version. We will restore it in the next version. Thank you for your understanding. If you have any other questions, please contact us by email and we will assist you in using it. Our email is: xiqiwok@gmail.com

It’s so hard to connect. I hate this thing.

I just got this thing yesterday for my birthday and I connected it yesterday. They are easy but today when I try to print something, it’s not wanting to connect. I hate this thing giving it one star because of it I would give it stars.😡

Foxy!!!!!!🦊🦊🦊🦊🦊

a year ago

Response from developer

Dear user, we are very sorry for the bad experience you had. Based on your feedback, we suggest that you try upgrading the app to the latest version, or you can kill the app and re-enter. If you have any questions in the future, you can contact us by email. Our email is: xiqiwork@gmail.com

Pretty good app

There were a few problems I encountered but they were my fault, besides that great :)

ITS AWESOME JUAT SO U KNOW :D

a year ago

Hard to connect

Had it connected turned it off now I can not reconnect.

Phleb72

a year ago

Response from developer

Dear user, we apologize for the bad experience you had. If you encounter a situation where you cannot reconnect, we suggest that you close the printer or kill the app and try again. You can also send us an email to describe the problem in detail, and we will assist you throughout the process. Our email is: xiqiwork@gmail.com Looking forward to your reply