Dollar General User Reviews

Customer Experience

Positive experience42.0% of reviews
Neutral8.5% of reviews
Negative experience49.5% of reviews

~ Based on 1,131 written reviews from the US App Store.

What users say

Is Dollar General Safe?

Dollar General-Digital Coupons appears safe based on user ratings. AppsHunter Safety Score for Dollar General is 96/100.

This assessment is based on 1,047,880 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.8% of ratings point to a safe experience
2.0% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 1,047,880 App Store ratings for Dollar General.

Is Dollar General Legit?

Dollar General-Digital Coupons appears to be a legitimate app. AppsHunter Legitimacy Score for Dollar General is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The app is a pain

This app has logged me out quite a few times over the years. I have to reset passwords that it says is wrong and when I create a new one with the password that it doesn’t recognize, then it tells me that I cannot use previous passwords. When the app works it’s a big help but I’m tired of losing out on deals because the app logs me out or crashes on the Saturday with the biggest discounts. I’ve gone shopping elsewhere because this is frustrating.
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Worst Shopping experience

The amount of double triple checking and security for an app to clip a few coupons is absolutely insane. They make the user experience impossible. Their technology and marketing departments should be fired if I could give a -5 I would.

1 tap for all Coupons

I wish I could just tap 1 one place and clip all of the coupons.

Bait and Switch

I constantly have prices higher in store, coupons that are clipped and shown on my list do not appear at registers. Employees say this happens frequently with everyone and they have no ability to “adjust” prices to match the sales promotions… I have been told this is your bait and switch tactic because you are aware of the issue but it’s a solid income revenue for YOU.
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DG on Springridge

I enjoy coming to this store.Customer service is top tier and they are always willing to help and always greet you with a smile.

La mejor tienda

Me encanta encontrar gente amable y servicial. Gracias Dollar General🌼🌼🌼🌼

Tracking

Do not like to be tracked

Upped Website…5⭐️

Greatly improved content presentation!…colorful large graphics with moving appealing images and accurate product info.
And…I do not work for the web page development company.
I do know consumer designed visual appeal when I see it.😎

Sludge

Closing the app is the only way to work around the multiple user interface issues on this app. Keyboard will remain on screen once prompted, back button crashes the app, changing location, pickup or delivery, signing in.. everything crashes the app.

Good luck if you don’t know the brand or product name as search results are barren. No recommendations for related products or suggested if sold out.
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First time shopping was awesome!!

I thought dollar general and dollar store were the same thing. I shopped with DG for my first time after shopping at the dollar store for years and years. Dollar General has better deals and the store is much cleaner with more options in a smaller store. I don’t blame Dollar Store employees they are so understaffed and for some reason not allowed to or don’t have the security to keep groups from stealing from and trashing the store. DG seems to have that figured out either from staffing appropriately or being in a location that keeps groups of thieves away.
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Cashier

Very friendly and helpful.

Always a bargain to be found

Cheap prices. Easiest place to coupon

Trash

I cannot create an account, get sent verification codes or emails for creating the account or get a hold of customer service

Dysfunctional

Move to cart -> “This item is not available for delivery”
I DO NOT HAVE DELIVERY SELECTED!!!

Tweaking

How does a million dollar corporation manage to build an app that can’t even send you the verification codes via text message 😐😐

It’s ok

I can’t never order online. It kicks me out of the app. I’m ready to see an update for this app. It’s so useful if I could make purchases without it signing me out.

Disappointed

Verified email, but refused to work, open, or remember signin information without verifying phone number. Then wouldn’t send text to verify- caught in a dead loop.

Big bugs

This review is really to just make you aware that the app isn’t even working right now. It crashes every time I try to open it and it keeps logging me out. When I finally get in and try to select in store and my store it will never even show a store in my town. Closest it will show is one 30 minutes away and my town has at least 7. I have deleted and redownloaded and same thing happens. Why is it just not working all of a sudden? It’s very annoying and inconvenient. Can’t even use the app.
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Super savings

Since using the app I have saved so much money

Sucks!

Coupons don’t always work. What a waste