Dollywood Parks & Resorts User Reviews

Dollywood Parks & Resorts
Dollywood Parks & Resorts
Herschend Family Entertainment Corporation

Customer Experience

Positive experience69.2% of reviews
Neutral8.2% of reviews
Negative experience22.6% of reviews

~ Based on 208 written reviews from the US App Store.

What users say

Is Dollywood Parks & Resorts Safe?

Dollywood Parks & Resorts appears safe based on user ratings. AppsHunter Safety Score for Dollywood Parks & Resorts is 98/100.

This assessment is based on 10,919 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.7% of ratings point to a safe experience
0.4% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 10,919 App Store ratings for Dollywood Parks & Resorts.

Is Dollywood Parks & Resorts Legit?

Dollywood Parks & Resorts appears to be a legitimate app. AppsHunter Legitimacy Score for Dollywood Parks & Resorts is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Beautiful

Fun park and beautifully designed.

Dollywood App

The app is so helpful to see menus at the restaurants and eating spots in the park. As well as ride wait time and information. Thank you for offering such a wonderful experience and tool to the park.

Birthday visit

Park was great and ride queue was solid , would recommend time saver pass if you can spring for a few extra dollars. Friendly staff everywhere and I give credit to Human Resources for finding the right people. Staying at the resort is a plus and they reward you with time saver pass plus and hour extra early entry.
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Love it!

Me and my friend are going to Dollywood and this app has been so helpful! Whenever I need to know where something is or if I’m trying to find the closest quick service Dollywood Parks & Resorts app had been a huge help! The only thing I would add/change would be to show the menus of every dining location. I don’t necessarily need it to be mobile ordering but just to see the menu would be great! Besides that I love Dollywood so much and this app is amazing!
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Dollywood Theme Park

Hi, if you have lost a loved one in the past 20 years or so ago then Dollywood is the best place to find a special place for them in honor of their passing and even though they were the 1st generation of Dolly Parton as well. So Dolly Parton’s home and Dolly Parton has her family helping fans to listen to her music, shows and other events throughout the park as well. So the wooden roller coaster ride is to the left inside timber canyons and it reminds me of the Excalibur wooden roller coaster ride at fun town/splash town USA in Saco Maine and then the wilderness pass where the little kids are and then hidden hollow play area which we as a family have discovered last time around in Pigeon Forge Tennessee as well. So the craftsman valley is a place where you can get a Dolly Parton approved for your accessories like belts, hats and other items for your lifestyle as well as smoky mountain glass blowing for Christmas gifts, Halloween decor. So wilderness pass has a grown up ride that reminds me of the griffin at Busch Gardens Williamsburg VA., and the wild eagle is a little bit more Gs than the griffin at Busch Gardens Williamsburg Va. So Country Fair is a lot like a land of carnival rides for kids and family as well up to your own personal health experience and then it is all up to your personal health choices. So show street has everything under the sun which is either you can watch the Kingdom Heirs and then you have the Dolly Parton Experience which is a lot of fun when you a 1st generation fan of Dolly Parton and it has lots of replicas swing from the porterwagoneer show and 9 to 5 the movie with Franklin Hart Jr. desk with all of the fixins. So the president Eugene Knoughton is always walking around and having fun interacting with guests and family members as well. So when you to for the first time ever visit Dollywood then the future years ahead… cause you might miss out on a few things and then you might meet some new celebrities that you never seen before after your first visit to Dollywood. So you might see some super YouTubers who have been there before and many years to come from Adventure is out there from Ryan and Brie family, Tampa Jay and Chris the girl, Yankees in the south Will and Dawn and smoky mountain, faith and fun Brooks and Christy! So when you go through the process of security and do not wear anything from New England, New York or Pennsylvania State and they might give you a hard time about this situation (small joke)😆. So in the jukebox town there is a kids and family rides and grownup ride called Lightning Rod and it is very very nice and very very fast and very very smooth ride as well. So having a gold season is a great way to start making sure that you get discount on free parking and saving on the things that you need for Dolly Parton’s approved accessories for your own wardrobe. Thank you for the opportunity to use this Dollywood park app for rides time and shows time as well. So I plan on using and sharing this Dollywood park app with my called family and Godly friends from church as well. So I plan on using the Apple Wallet app to upload my gold season pass for both iPhone and Apple Watch as well. Thanks for all of the wonderful glorious support that you have provided for me to have a wonderful glorious time at Dollywood Park and I shall see you soon.
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The best day ever

Dollywood is way better than Disney because it is way cheaper and that is good also because Dollywood is way closer to. I really loved the showed and rides it was AMAZING

Inaccurate times

Constantly posting inaccurate times for ride time waits that becomes frustrating. Misleading when you go to a particular ride thinking the wait is short only to learn as you stand it’s twice as long.

Convenient

Tickets, passes, add-ons are all quickly accessible. Park maps and food are also on the app

Very helpful in the park

This app is great for seeing show times and the wait times for rides.

Awesome

Fantastic

Worst App

I have never written a review for an app but felt compelled to because this one is so horrible and useless. More than half the time, it wouldn’t recognize we were in the park and gave us minimal to no information. Wait times were all wrong when they were shown. The mobile ordering never worked. Most importantly, it posted a ton of restaurants as Gluten Friendly when really they had nothing GF available. I finally found a supervisor of sorts and she was shocked at all the misinformation within the app. Don’t waste your time, get a paper map and check the boards.
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Dollywood app

The Dollywood app is very user-friendly. Very informative. I will definitely recommend it.

App Needs Improvement

Dollywood itself is great. But, the app has two issues. Ordering food should not have a step by step process that is confusing. Go to the restaurant/shop, pick what you want, and check out. I went in circles the other day and finally just got in line it was so confusing. Entitlements such as bread has changed. I found it in the unavailable section where it used to show up with my tickets. It seems the app is getting worse.
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Amazing place

We absolutely love this place … amazing food and amazing people and amazing feelings this place gives you inside.. like being a kid again!!!!

Best place ever

Hi there is a reminder that I have the opportunity to meet with you and your family at your house

Favorite park

This is one of my favorite theme parks, compared to six flags MM and Knott’s berry farm, this is one of my favorite parks when I visited Tennessee. It’s all because of thunderhead and lighting rod.

DW is great. The app sucks.

Dollywood has been amazing for decades, but it’s like they built the app with internet explorer. It’s slow, it’s buggy, it’s difficult to navigate, and currently the “proceed to checkout” button doesn’t work.

Starfleet Snoopy

This place is a blast. I have gone quite a few times for all of the special events and always look forward to going in the future.

Must have!

A must have if you plan on visiting Dollywood!!!

Robin Jane

Love Dolly !