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Dollywood Parks & Resorts

Dollywood Parks & Resorts

The Official Dollywood App

11K ratings
199 reviews
#143 in free Entertainment
🎬 Entertainment
✈️ Travel
Free

Details

  • Released
  • Updated
  • January 12, 2017
  • June 23, 2026

Features

Developer

Herschend Family Entertainment Corporation
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About

Plan your visit to a Smoky Mountain destination featuring theme parks, water parks, and resorts. Access tickets, view park maps, check wait times, and order food. Maximize your family's experience with this official guide.

✓Park information for theme parks, water parks, and resorts
✓Digital ticket and season pass access
✓Real-time attraction wait times
✓Show schedules and park hours
✓GPS-enabled park navigation
✓Mobile food ordering
✓Ride height and accessibility information
Show original description

What users say

Summarized from real user reviews of Dollywood Parks & Resorts. Based on 11K reviews and a 4.9/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Entertainment app.

Positive things

  • 👍Friendly and helpful staff
  • 🚀Convenient park navigation
  • 🍔Tasty and varied food options
  • 🎢Enjoyable rides and attractions
  • 🎨Beautiful park theming and scenery
  • 🎫Seamless ticket purchasing and management

Negative things

  • 🚗Inconvenient parking and transportation
  • ⏱️Inaccurate or missing ride wait times
  • 🐛Buggy and unreliable app performance
  • 💰Expensive for families
  • 🧭Confusing or misleading park information
See all reviews

What's New in Dollywood Parks & Resorts

3.1.34

June 23, 2026

Small bug fixes and performance enhancements

Charts

Top Free

📈 143+28

Entertainment

This app rose +28 positions in Entertainment chart.

Last updated on July 18, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Inaccurate times

Constantly posting inaccurate times for ride time waits that becomes frustrating. Misleading when you go to a particular ride thinking the wait is short only to learn as you stand it’s twice as long.
BC74studBC74stud

Convenient

Tickets, passes, add-ons are all quickly accessible. Park maps and food are also on the app
Granny MossGranny Moss

Very helpful in the park

This app is great for seeing show times and the wait times for rides.
Useful for planning the dayUseful for planning the day

Awesome

Fantastic
goodonanagoodonana

Worst App

I have never written a review for an app but felt compelled to because this one is so horrible and useless. More than half the time, it wouldn’t recognize we were in the park and gave us minimal to no information. Wait times were all wrong when they were shown. The mobile ordering never worked. Most importantly, it posted a ton of restaurants as Gluten Friendly when really they had nothing GF available. I finally found a supervisor of sorts and she was shocked at all the misinformation within the app. Don’t waste your time, get a paper map and check the boards.
Show more
Hollylynn128Hollylynn128
See 194 more reviews

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User experience

🐞

Reported Bugs

4 issues

App frequently logs users out and loses saved data

Bug

GPS and map features often inaccurate or non-functional

Bug

Ride wait times not consistently displayed or updated

Bug

App crashes and freezes, especially when switching between screens

Bug
✨

Requested Features

5 requests

Ability to view and manage season passes within the app

Feature

Real-time ride wait time updates, even when not in the park

Feature

Integration with mobile ordering and reservations

Feature

More detailed park maps and navigation tools

Feature

Improved app stability and reliability

Feature

FAQ

What does the Dollywood Parks & Resorts app do?

The app serves as an official guide for Dollywood's destination, which includes two parks, resorts, and other area experiences. It allows users to access park information, manage tickets and passes, view real-time wait times, check show schedules, navigate with a GPS map, and even order food from park restaurants.

What are the key features of the Dollywood app?

Key features include comprehensive information for all parks and resorts, account integration for tickets and passes, real-time updates on wait times and show schedules, a GPS-enabled map for smart exploration, and the ability to place food orders within the app. Users can also save attractions they wish to visit.

Is the Dollywood Parks & Resorts app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description, indicating a completely free experience for users.

What information can I find about rides and attractions?

The app provides details about rides and attractions, including ride height requirements and accessibility information. This helps visitors plan their day and ensure they can enjoy the experiences suitable for their group.

How does the app help with planning a visit?

The app assists in planning by offering a GPS-enabled map for navigation, providing park hours and showtimes, displaying real-time wait times for attractions, and allowing users to save desired attractions. It also facilitates easy access to tickets and passes for a smoother park entry.