Can no longer change the voice pitch
Response from developer
Hi Kevin, thanks for reviewing and reporting this issue. We have been able to reproduce the problem with voice pitch and our development team are working on a fix for this with the goal of getting it sorted in the next EasyReader update. If you have any further feedback feel free to reach out to us at inapp@yourdolphin.com. We appreciate your feedback and thank you for your patience!
Lost without it!
Voix humaine et synthétique
J’ai enregistré dans Eole Je de lilia Hassayne. Grande déception à l’écoute : c’est une voix synthétique. Je viens de l’enregistrer sur mon ordinateur et il s’agit d’une voix humaine. Comment faire pour l’obtenir avec une voix humaine?
Merci de m’aider.
Response from developer
Thank you for your feedback. We're sorry to hear about your disappointment with the narration. Based on the information provided, this does not appear to be an issue with the EasyReader app itself. EasyReader plays the audio or narration format that is supplied by the book provider. In this case, we recommend contacting AVH Eole directly for guidance on which books are available with human narration rather than a synthesized voice. They will be able to advise whether the title you downloaded is only available with synthetic speech and help you find alternative versions that include professionally recorded narration.
EasyReader does not remember reading position
Response from developer
Dear pat visually impaired customer, thank you for your review. Would you please be able to contact us at inapp@yourdolphin.com for us to gain further information so that we can help resolve your issue?
Très bonne application
Response from developer
Bonjour PascaleD Merci beaucoup pour votre avis et votre soutien. Nous sommes ravis d'apprendre qu’EasyReader vous aide à écouter des livres audio sur votre iPhone et votre iPad. Rendre la lecture accessible aux personnes malvoyantes ou aveugles est au cœur de notre mission, et vos encouragements sont très appréciés par toute l’équipe. Bonne écoute et merci de nous faire confiance !
Best option for reading Bookshare books as a Blind person
Response from developer
Hi WearyMouse, thank you so much for your kind review and recommendation. We're delighted to hear that EasyReader has provided a reliable and accessible way for you to enjoy your Bookshare books. Making reading accessible and straightforward for everyone is at the heart of what we do, and it's especially rewarding to know the free version has been so useful. We truly appreciate your support and feedback!
A gift …
Well, it’s free so what do I expect?
Response from developer
Thank you for taking the time to share your feedback Powerbunny13 . We're sorry to hear you've experienced issues with downloaded books, failed downloads, and the app not returning you to the book you were reading. We understand how frustrating that can be, especially when it affects your reading experience. The behavior you've described is not what we expect from EasyReader. Download and book-position issues can sometimes be related to specific libraries, account synchronization, or app versions, so we'd like to investigate further. If you're willing, please contact our support team using the link below with details of your device, iOS version, and the library service you're using. This will help us identify the cause and work towards a solution. https://yourdolphin.com/EasyReader/Report-a-Bug
Bête humaine
Response from developer
Hi Emmmancheur, thank you for your feedback. We're glad to hear you're enjoying Éole. EasyReader provides access to content made available by partner libraries, but we do not manage or control the titles in their collections. If there's a specific book you'd like to see added, such as La Bête humaine, we recommend contacting AVH Éole directly to request it. Library feedback helps them understand which titles their readers are looking for. Thank you for using EasyReader!
The app of last resort
Bug
Response from developer
Hi Arore0701, thank you for reporting this issue and for sharing your feedback. I can confirm that we’ve included a fix for this problem in the latest update. This should prevent your books from being lost and allow you to continue reading right where you left off. If you have any further feedback, please don’t hesitate to get in touch using our form below: https://yourdolphin.com/EasyReader/Report-a-Bug
Serious bugs
Running on iPhone 16 Pro
If you use incorrect login details when logging into the RNIB Reading Services library, then the app will not ever log into that service and you can’t change the login detail. The only resolution is to delete the app off the phone and reinstall it, which will then give you a new opportunity to enter incorrect login detail details.
When away from Wi-Fi and using mobile data the app can get stuck, seemingly often, on the “losing…” page as the app launches. Opening the app once back at home and connected to Wi-Fi seems to resolve the issue. Even though the phone has access to fast mobile data. So the app is at times unusable when travelling or otherwise away from home, even though the Audiobooks are already downloaded. I have hidden all the other libraries apart from the RNIB Reading Services library if that is relevant.
Poor
Doesn’t Open
It is the most beautiful place to read in
Useful but several issues for VI
Brilliant but flawed
works but needs improvement
Response from developer
Hi Shreybhatt, thank you for your review and feedback. The speech output of DAISY books can be customized to meet your needs with the use of our premium synthesizers or using the books built in human narration. Would you be able to contact us at inapp@yourdolphin.com to gain further information so that we can help resolve your issues?
Merci
Response from developer
Hi LOSC MON CLUB, thank you for sharing your story, it's great to hear how EasyReader is helping! If you have any specific feedback for the app, please let us know in an email to inapp@yourdolphin.com where we can consider your suggestions!
I hate the new interface.
Response from developer
Hi BerengariaOfNavarre, thank you for your review and we are sorry you are having this issue. Would you be able to email inapp@yourdolphin.com with details of the device experiencing this issue as buttons being partially off screen is rather bad for the usability of the app on the device(s) where this occurs
