They won’t let you cancel!!!
Don’t get this app! It’s the worst to cancel. They make it incredibly difficult and they don’t respond to their support emails.
Unable to cancel or unsubscribe
Exactly what it says. I have been getting charged monthly for over a year and have not interacted with the app at all. Recently was charged $40 and am finding it impossible to stop the charges.
Can’t unsubscribe
The app has you set up your subscription through the website. But I can’t find a way to unsubscribe through the website or the app! Support has been unresponsive so far. I absolutely regret the choice to subscribe.
Can’t cancel
I’ve been trying to cancel this for several months. It does not appear to have an option online or in the app to cancel. I feel like this app is a rip off.
If you need to cancel…
After annoyingly having to message hussle technologies asking how to cancel subscription, I received a reply that you have to use a desktop and visit dontmissthisapp.mysecureoffice.com and then log in using the same info used on the app, then you go to my profile and eventually find your way to be able to cancel the subscription. Ridiculous. But wanted to post because I see so many others frustrated trying to figure out how to cancel.
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Please cancel subscription!
I’ve been trying to cancel subscription for the last 3 years. Don’t know how so I left msg on both of your Instagram. Please can u refund me just for this year, u can keep the rest. I just want to cancel subscription. I don’t watch or listen to podcasts.
Love this app
Love this app. Love how it’s set up, love journals . Thanks for sharing with us , I know it’s not easy, and we are not perfect !
Cancel app subscription
It is IMPOSSIBLE to unsubscribe. There is nowhere to do so. You must go through email with a company called hussle which never talks to you. They only email directions which don’t work. This is the second time I’ve given this app a chance for a year. Big mistake!
Impossible to cancel
Updates are not done in a timely manner so if you are looking to prepare a lesson and would like a transcript from the podcast it is not available. It is impossible to cancel. There is no clear information or way to cancel online. Still waiting for a response to my email requesting cancellation. Seem predatory in the way they handle their billing / cancellation. Very disappointed.
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Can’t cancel
There isn’t an easy way to cancel your subscription. In fact, I haven’t found a way to cancel it yet. I dislike the app and the videos so I never use it but have paid for two years now.
Non-existent customer service
I signed up for this app against my better judgement, but hoping for the best. I had such a hard time accessing the information that I ended up just going to YouTube and watching the videos there. I totally forgot I had paid for this app and so when I got the new charge I tried to contact someone several times to ask for help and a refund and I could never get anyone to respond to me. Do not sign up for this app, it does not work.
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Doesn’t update
None of the information for the Book of Mormon is updating which makes the app useless.
Next to impossible to unsubscribe
Be careful before putting your credit card information out there as they charge without warning and don’t have a way to unsubscribe on line.
A challenge to Cancel
I love Dave and Emily, but the annual subscription is done on a different website, they don’t remind you when they charge it and then make it difficult to cancel. It took me 30 minutes messing around with the website address to figure out how to cancel. And now it’s looking like they won’t refund the subscription even though I was just charged a few days ago and don’t plan to use it. Wouldn’t do it again.
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Update with content sooner
For those of us who want to use some of the content or ideas for teaching others we need the content uploaded sooner. Getting stuff the week after it was taught in seminary or Sunday school or family home evening doesn’t help us like it could. Or even mid week is too late.
Don’t subscribe unless you won’t to be stuck for life
Very difficult to cancel. I’ve sent multiple emails now with zero response.
It does not load new content
Every week I have to delete the app and readd it in order to see the new weekly content. I was hoping this would make my study so much easier but it’s a huge pain if I have to keep doing this.
Frustrating Bugs
I LOVE Don’t Miss This! BUT this app has some bugs it really needs to work out. I am constantly having to reach out to support because content isn’t loading. Specifically the videos & podcasts which is largely why I purchased the app! (I didn’t want to have to go to YouTube all the time.)
I can’t remember the correct wording, but I basically have to clear content, log out, log back in every week. Not the quick open app, click the podcast & listen on my ear to work experience I was looking forward to. I’m going to keep trying for sure! But sure hope the bugs get worked out soon!
I can’t remember the correct wording, but I basically have to clear content, log out, log back in every week. Not the quick open app, click the podcast & listen on my ear to work experience I was looking forward to. I’m going to keep trying for sure! But sure hope the bugs get worked out soon!
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No way to unsubscribe!
There is no way to unsubscribe from the auto renewal until you get charged again. Use the phone number for Verb 801-225-9520, to call and cancel your subscription to avoid this happening to you!
Can’t access app
I have asked for a new password reset and know I’m using the correct email but they never send a link to reset. I’ve had issues with this app since getting it. I love Emily and David, but they shouldn’t be selling this app if it doesn’t work. When I was able to access the app, I could never access the content they claimed was on the app. It’s just not ready for release, even though it’s been out for a while. They seem to have technology issues in general. The online book Emily was selling at Christmas also had problems and I could only open page one until well after Christmas.
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