Trash app
This app could order without login and you can’t find your order anywhere. It also will give you wrong address so you can’t cancel it.
Defect with AutoFill
There is a defect if “autofill” is used to complete the entry of a credit card. When selecting autofill for the credit card expiration date, it will also fill that same date as the CVC code and then it’s locked up because the CVC should be 3 numbers and not MM/YY. Entering the CC info the old fashioned way works.
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Great Quality and Customer Service
I love the staff, they are so sweet and accommodating, and the food is great!
Items
Unable to order individual drinks; not all drinks available.
Fresh and Delicious
The food is always fresh and delicious and the burritos are so packed full and I seriously don’t know how they roll it up and it looks like huge football. Lol. Little exaggerated but it’s huge! I can never eat a full burrito I eat half now and save the rest for later. lol. They have vegetarian options, kid options. Burritos, nachos, bowls, salads, tacos. It’s all fresh and made as you watch. Never been sitting around . If you love fresh Mexican food you must try Dos Bros. They have carryout as well and dine in eating. Deliciosa! Hands down best “fast food Mexican “ . So if you’re ever in White House TN looking for fresh Mexican food, you must stop in. Sits next to Dunkin’ Donuts across from McDonald’s.
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Food great. App awful.
No way to redeem gift cards on the app. Also could break up the sections in the app like you have options to choose from in store.
Where to choose the drinks?
This app works nicely, except there is no place to choose Come with the combo meals?
Horrible app/online
Order a chicken quesadilla and prefer a 2 oz guac on the side with no drink. There is no option to select this on the website or app. I add guac as an extra and they always put it on the actual quesadilla. There’s not even a place to request special instructions.
Love the food not the app or website
Unfortunately, you can’t leave a note and there are no specific options. I once asked for a salsa or two and everything was dumped in the bowl. Uber eats and DoorDash lets you add a note to please add on the side. This is pretty basic but I have not found a way to do that here.
No Loyalty Integration
Using the app will prevent you from getting any loyalty / rewards points.
Any other major burrito company has loyalty integrated into their app.
Any other major burrito company has loyalty integrated into their app.
Need Loyalty Program in App
I would order from your app daily every day if you had a loyalty program, but you do not so I don’t.
App is easy to use but very basic.
App is easy to use but very basic.
Curbside pickup is inconvenient
Why do you have to call the restaurant to have someone bring the food out to you when doing a curbside order? It's really inconvenient. Most apps just have you put the curbside number, and then someone comes to you when the food is ready.
rude
food is good but the employees are soooo rude. like… i was like what did i do for you to be so rude?
Better than Chipotle
Delicious!! Would recommend to everyone
Reorder feature?
Your order history is easy to access, true. There is no way to USE your history to place a new order, though. View only.
Fresh AND Delicious!!!
I am addicted!😍😍😍
YUM YUM YUM
Delicious, fresh, and fast friendly service!
Terrible app
This app is clunky and hard to use. You have to go through yet another app to order the food. My son tried for 30 minutes to order a meal to no avail. We had to call the order in. The app is basically useless.
Just about useless
I’ve tried 3 different occasions to use the curbside feature and I show up and park in their mobile order pick-up only parking spot and the staff doesn’t come out. Highly recommend using another route if you’re wanting Dos Bros.
If I could give 0 stars I would
Just a few of the obvious problems:
1. Card scanner doesn’t work, tried it on my wife’s iPhone 6 Plus, then my iPhone 11 pro max, neither one worked.
2. If you need to remove or edit a burrito after it’s in your cart it still stays in there even after you type in zero quantity.
3. When adding payment methods it doesn’t give you an option to enter in card holders name, so if my wife is using my card or her app it gets declined because it assumes her name.
4. When you go to your account you don’t have the option to remove old payment methods. Don’t they realize cards expire or you can cancel?
5. When I have had to add a new payment method, I open my wallet (literally 30 seconds) key in the card (another 30 seconds) it gives a message that too much time has passed and my order was cancelled. If you try and redo it immediately after, then it says oops you placed an order just a minute ago please try again later. So now I have to sit and wait 2 minutes or so to attempt to enter my card number again.
6. I have entered my new card 3 times now and counting and it has yet to save on my profile, I have to go looking for it every time, and get all these time consuming error messages.
7. Seriously it shouldn’t take 10 minutes to order a burrito on a brand new iPhone get it together dos bros/chow now. (If you need any help reach ouI can write better code than you, so can most kids in high school these days for that matter.
1. Card scanner doesn’t work, tried it on my wife’s iPhone 6 Plus, then my iPhone 11 pro max, neither one worked.
2. If you need to remove or edit a burrito after it’s in your cart it still stays in there even after you type in zero quantity.
3. When adding payment methods it doesn’t give you an option to enter in card holders name, so if my wife is using my card or her app it gets declined because it assumes her name.
4. When you go to your account you don’t have the option to remove old payment methods. Don’t they realize cards expire or you can cancel?
5. When I have had to add a new payment method, I open my wallet (literally 30 seconds) key in the card (another 30 seconds) it gives a message that too much time has passed and my order was cancelled. If you try and redo it immediately after, then it says oops you placed an order just a minute ago please try again later. So now I have to sit and wait 2 minutes or so to attempt to enter my card number again.
6. I have entered my new card 3 times now and counting and it has yet to save on my profile, I have to go looking for it every time, and get all these time consuming error messages.
7. Seriously it shouldn’t take 10 minutes to order a burrito on a brand new iPhone get it together dos bros/chow now. (If you need any help reach ouI can write better code than you, so can most kids in high school these days for that matter.
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