Poor performance
UPDATE: customer service asked me to reach out to them regarding my issue so I did. They tested the link and it worked for them so they declined a partial refund for the lack of performance stating reasons that didn’t apply to me. I will not be using them for my upcoming events. I was originally between this app and another one- I recommend utilizing the other one. I removed my original 2 stars down to 1 simply for the lack of resolution.
Original Review: I purchased one of the 12-month premium packages where guests can upload pics and videos was about $40. My guests had difficulty uploading to the app. Most said it never loaded or their photos and videos took too long to upload that it timed out, even being on WiFi. Waste of my money and time honestly to create this.
Original Review: I purchased one of the 12-month premium packages where guests can upload pics and videos was about $40. My guests had difficulty uploading to the app. Most said it never loaded or their photos and videos took too long to upload that it timed out, even being on WiFi. Waste of my money and time honestly to create this.
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Poor performance- good idea
I purchased one of the 12-month premium packages where guests can upload pics and videos was about $40. My guests had difficulty uploading to the app. Most said it never loaded or their photos and videos took too long to upload that it timed out, even being on WiFi. Waste of my money and time honestly to create this.
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Cuidado. Fraude!!!!
Quero cancelar e não consigo. O aplicativo te leva a um cadastro e pagamento. Mas o produto não é disponibilizado. Não existe possibilidade de acessar seu perfil para cancelar a compra ou conseguir suporte. Claramente uma fraude.
Response from developer
Lamentamos muito a situação e queremos tranquilizá-la: a Dots Memories não é uma fraude. Por favor, entre em contato com a nossa equipe pelo email info@dotsmemories.app, informando o email usado na compra, para que possamos verificar o seu caso, ajudá-la a acessar o produto e orientar sobre o cancelamento.
idk
i don’t even know because you have to pay for it
The worst
Not user friendly, no app support, not able to manage albums or make changes, not able to contact anyone
