Amazing
I have had this app for a long time now and I have saved so much storage!! So organised and helpful to find your photos unlike just scrolling through your camera roll.
Such a waste of money
I purchased an album and every time I try to change the time for each category it doesn't save. I have tried and attempted to contact the support team and I have had radio silence from them.
O melhorrrrrr do segmento!
Perfeito e com uma interface linda.
Confusing but seems nice
i tried to make a photo memory on this and the process took me at least a week because i had to restart so many times because i would close app. i gave up on making a photo memory and so i tried a shared album and i had to pay for a book to even make one, and i just wanted an album. seems really nice if you put in the time and money
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Buyer Beware SCAM
My guests didn’t use the app during my wedding. So I thought to just purchase the photo book for memories. It’s been a month and never received my order. Whenever I reach out to customer service they do not reply and I have to send multiple emails to get a response. I am filing a dispute with my credit card company.
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Such a waste of money
I purchased an album and every time I try to change the time for each category it doesn't save. I have tried and attempted to contact the support team and I have had radio silence from them.
App não funciona
Fiz a compra, ao montar o álbum ele da erro no pagamento, mas processou o pagamento e cobrou no cartão, porém não avança para criação do álbum. solicitei cancelamento da assinatura, e peço o estorno com urgência.
Makes you pay
Downloaded this app as a fun way for me and my friends to keep in touch but it doesn't let you use it without having to pay. Very disappointing. DO NOT GET.
Não funciona
App não funciona, paga e nada é liberado
Dotbook
The dotbook I ordered and payed for was not able to ship to me. I am outrageously frustrated because it gave no warning that it would not be able ship to the U.S . I am now stuck with a useless dotbook. BECAUSE IM NOT EVEN ABLE TO HAVE IT SHIPPED TO ME. The major inconvenience this is to me many may not understand but I payed full price for everything including a 300 page DOTBOOK. WHICH I WONT EVEN END UP GETTING. HORRIBLE APP, very inconvenient, inconsiderate, as well as the app is beyond inconsistent with updates and notifications.
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Poor performance
UPDATE: customer service asked me to reach out to them regarding my issue so I did. They tested the link and it worked for them so they declined a partial refund for the lack of performance stating reasons that didn’t apply to me. I will not be using them for my upcoming events. I was originally between this app and another one- I recommend utilizing the other one. I removed my original 2 stars down to 1 simply for the lack of resolution.
Original Review: I purchased one of the 12-month premium packages where guests can upload pics and videos was about $40. My guests had difficulty uploading to the app. Most said it never loaded or their photos and videos took too long to upload that it timed out, even being on WiFi. Waste of my money and time honestly to create this.
Original Review: I purchased one of the 12-month premium packages where guests can upload pics and videos was about $40. My guests had difficulty uploading to the app. Most said it never loaded or their photos and videos took too long to upload that it timed out, even being on WiFi. Waste of my money and time honestly to create this.
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Poor performance- good idea
I purchased one of the 12-month premium packages where guests can upload pics and videos was about $40. My guests had difficulty uploading to the app. Most said it never loaded or their photos and videos took too long to upload that it timed out, even being on WiFi. Waste of my money and time honestly to create this.
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Cuidado. Fraude!!!!
Quero cancelar e não consigo. O aplicativo te leva a um cadastro e pagamento. Mas o produto não é disponibilizado. Não existe possibilidade de acessar seu perfil para cancelar a compra ou conseguir suporte. Claramente uma fraude.
Response from developer
Lamentamos muito a situação e queremos tranquilizá-la: a Dots Memories não é uma fraude. Por favor, entre em contato com a nossa equipe pelo email info@dotsmemories.app, informando o email usado na compra, para que possamos verificar o seu caso, ajudá-la a acessar o produto e orientar sobre o cancelamento.
idk
i don’t even know because you have to pay for it
The worst
Not user friendly, no app support, not able to manage albums or make changes, not able to contact anyone
App não funciona para os convidados
Comprei o plano e meus convidados não conseguiram acessar sem baixar o app. Quero meu dinheiro de volta!
Response from developer
Olá, obrigado pelo seu feedback. Lamentamos muito que você tenha tido uma experiência ruim. Por favor, envie um e-mail para info@dotsmemories.app e analisaremos o que aconteceu no seu evento para encontrar uma solução o mais rápido possível. Aguardamos seu contato.
Album code changes
Paid for & created an album for my wedding and spent a lot of time uploading photos. Sent out wedding thank yous including a card with my album QR code and album code to my guests, only to find out afterwards that the album code had changed. Now nobody can access it unless I send them the updated code individually. There does not seem to be any way to contact support in the app. If I could go back in time, I wouldn’t waste my money on this.
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Album code changes
Paid for & created an album for my wedding and spent a lot of time uploading photos. Sent out wedding thank yous including a card with my album QR code and album code to my guests, only to find out afterwards that the album code had changed. Now nobody can access it unless I send them the updated code individually.
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Forced me to pay
I changed my phone and tried to log in to my dots account. I chose the wrong account and can’t event long out without paying for that freaking book.
It’s Pretty Great!
This app is perfect for keeping in touch and taking more photos. I think it’s a really cute idea, and it doesn’t take up too much storage. The only problem is that if you loose your streak but you took a picture that day and just didn’t post it, it won’t let you go and post it in that date, which is a little frustrating. Other then that, it’s a good quality app and I use it all the time!
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