Dow Credit Union Banking User Reviews

What users say

Top reviews

Love my credit union

I’ve been a member for years and love how easy the app makes managing my accounts

Version of latest DCU online banking not compatible

New version 3.34.1 of Dow Credit Union Banking will not install on my IPad. IPadOS version 17.7.11, 6th generation. Apparently it is too old for me to monitor my bank account. I will either have to buy a new iPad or use an account at another bank. I will need to transfer some of my funds out of the credit union.
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Version of latest DCU online banking not compatible

New version 3.34.1 of Dow Credit Union Banking will not install on my IPad. IPadOS version 17.7.11, 6th generation. I will either have to buy a new iPad or use an account at another bank. I will need to transfer some of my funds out of the credit union.

Mobile App

Although very hesitant at first but now eagerly use daily is the online banking app that DCU offers. I never knew how much easier keeping track of my finances are until I made the switch! Highly recommended.

Great app

I can do everything within minutes using this app, love it!

Forever Member

I have been a member since 1974 and will continue to be.

Unlock and lock card is hard to figure out

This needs to be updated

Super Easy to Use

Love this app. Saves me for traveling to CU

Dcecu’s

Trusted member of 20 years ,always take good care of there costumers I can always relay on Dcecu’s professional advice and care .

Supportive Staff

The most friendly and helpful people who will listen to your concerns. Overview your financial picture and figure out a way to get you back on track if you feel defeated with the increasing cost of inflation.

Great hometown Credit Union

We always have such great customer service when we call. I called four times in one week and every representative was very knowledgeable and helpful.

Simply the best

Always courteous, perfectly professional. Simply the best

Second authentication

For the most part app is good. However every time I try to access bill pay it makes me get a text and enter a code. I can see the first per session. But not every time.

😊

Friendly and knowledgeable,Thank you.

Great Mobile Banking

I love this app. It’s easy to manage and understand and use!

Dow Credit Union Banking

If I could give it more than 5 stars I would!

Easy

Easy to navigate thru, and all info is clearly displayed.

Mobile deposit

Mobile deposit works 1/10 times

not fair

the update forces customers to have to buy a newer version phone. current economy has customers financially burdened. So therefore the existing customer cannot use your app. Very inconvenient. and poor customer service. Your to service the whole community, not partial. Thank you

Nothing is easy or convenient about this institution

Most frustrating banking experience ever.