Looking forward with this app
I don’t have that much experience with this mobile app for Downey Federal credit union because I’m new to Downey Federal credit Union hopefully what the negative reviews are not true when I start using this app and if it is hopefully Downey Federal credit union can fix it
This new version is a DOWNGRADE!
I absolutely HATE this newer version of the app! It does not reflect the correct balance. You have to refresh the app like 15 times before you get the correct balance and even that leaves you wondering if it’s accurate…. In all, Downey FCU has been just one problem after another. You can clearly tell that they consistently look for the cheapest of the cheapest when it comes to technology. Downey FCU, as usual you definitely got what you paid for. A bunch of secondhand outdated junk! How in your mind does this app make life easier for your customers? Now you’re going to have to spend even more money to fix this major problem and in the long run it will cost US more money to get the app working right than what it would have cost if you had just been a bit more RESPONSIBLE WITH OUR MONEY and had it done right to begin with. Whoever is in charge of your financial decisions clearly has no business working within the banking industry. CHEAPEST ISN’T ALWAYS THE BEST WAY TO GO as evidenced by this app! Someone seriously needs to be fired! Time to switch banks!
Show more
New App Update/Layout
This new update of the application is really bad. The numbers are inaccurate, even when you refresh the screen, still inaccurate. Like one previous reviewer said, the last app wasn’t great, but at least it was accurate. I emailed DFCU and never heard back. Hopefully they step their game up, I love banking with them, they just can’t seem to figure out the mobile application game. We need Apple Pay too please.
Show more
Helpful Tip
After the latest update to the application earlier this month, I was experiencing some difficulties logging into my account. I checked my I Phone X to make sure I had the latest system update; nevertheless, I wasn’t up to date, so I immediately updated my phone. Once the update was completed; I uninstalled and reinstalled the Downey Federal Credit Union application. Once it was reinstalled on my phone, I proceeded to open the application and input my credentials as normal; then I was prompted to create a new password. After I created my password, I was able to access my account. I hope this helps someone.
Show more
New layout
The app is horrible, never reflects information accurately since the new update that changed the layout. One minute it shows the correct balances the next second if shows an old balance, you can’t do transfers. The old layout was horrible as well but atleast it had accurate balances.
