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ドクターマーチン / Dr. Martens

ドクターマーチン / Dr. Martens

by DR. MARTENS AIRWAIR JAPAN K.K.

6K ratings
64 reviews
🌟 Lifestyle
🛍️ Shopping
Free

Details

Released
November 3, 2022
Updated
September 16, 2026

Developer

DR. MARTENS AIRWAIR JAPAN K.K.
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ドクターマーチン / Dr. Martens screenshot #1 for iPhone
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ドクターマーチン / Dr. Martens screenshot #5 for iPhone
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❓5 answered
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About

Discover the latest footwear collections, collaborations, and brand content. Get style inspiration from shop staff and access exclusive member benefits like gift tickets and birthday coupons. Find nearby stores with ease.

✓New arrivals and collaborations
✓Shop staff styling inspiration
✓Membership program with rewards
✓Gift ticket redemption
✓Birthday coupons
✓Store locator with GPS
Show original description

What users say about ドクターマーチン / Dr. Martens

Reviews of ドクターマーチン / Dr. Martens are mostly negative: the Shopping app is rated 4.6/5 from 6K App Store ratings. What users like most: convenient for browsing products, staff coordination content is fun. Top complaints: login issues are rampant, app is slow and lags. Summarized from real user reviews.

Positive things

  • 👍Convenient for browsing products
  • 👍Staff coordination content is fun
  • 👍Updated version is faster
  • 👍Can get collaboration information early
  • 👍Easy to earn points in store

Negative things

  • 🐛Login issues are rampant
  • 🐛App is slow and lags
  • 🐛Frequent crashes and errors
  • 🐛Difficult to navigate and confusing UI
  • 🐛App requires frequent re-logins
  • 🐛Pop-ups and banners are excessive
  • 🐛Separate accounts for app and web
  • 🐛Purchase history not visible
  • 🐛App redirects to download page
  • 🐛Constant error messages
  • 🐛App is a web view wrapper
  • 🐛Payment interface incomplete
  • 🐛Registration errors
  • 🐛App has no real purpose
  • 🐛Useless app
  • 🐛Purchase cancellations due to stock issues
  • 🐛Product display issues
  • 🐛Unintuitive product search
  • 🐛Image sliding issues
  • 🐛App is a waste of time
See all reviews

What's New in ドクターマーチン / Dr. Martens

14.10.0008

September 16, 2026

アプリの内部処理を一部変更しました。

User reviews

Most RecentHighest RatedLowest Rated

親切なスタッフ

ドクターマーチン初心者です。
度々近くのソラマチ店に訪れ
オンラインストアで購入予定の
ブーツについて質問！
店長らしい女性の方がとても親切でした。
知識も豊富でアドバイスも頂けました。
そのアドバイスもアクの強いものではなく、中年客扱いをしないで接客をして下さったのが印象的でした。
ありがとう❤️
石石塚幸夫

安い

安くて助かる
Tty111いとやな

本当、どう言うつもりなのか

購入手続きでバグって反映され
ず、問い合わせて再度購入手続きすれば、「申し訳ありません　技術的な問題により、現在お客様のリクエストを適切に処理することができません。ご迷惑をおかけして大変申し訳ございません。」のエラーが出て、また問い合わせると、当方には支障が見当たらないからしばらくしてから再度注文、５時間空けて再度するも「申し訳ありません」、アプリキャッシュ削除、アプリの再インストールやってもダメ。買わせたくないんか？
Ａａa7

本当にログインできない

他の方も言ってますが、ログインできないうえに、パスワードの再設定のメールが一向に届かない。
そもそもパスワードとメールアドレスは、打ち間違い防止の為、メモ帳アプリに打ち混んでから、コピペしてアカウント設定してるので、打ち間違いはないです。
せっかく購入してもログイン出来ない為、ポイント使えないし、アプリなのにログインが維持されないのどういう作りしてんの？
月月コ

使いにくすぎる

注文したのに注文履歴は見れないし、アプリを開くたびにアカウントにログインしないといけない
これは酷すぎる
CDC no doc hi I dc
See 59 more reviews

User experience

🐞

Reported Bugs

25 issues

Login fails repeatedly

Bug

Password reset emails not received

Bug

Purchase history not displayed

Bug

App redirects to download page

Bug

App crashes frequently

Bug

App is very slow

Bug

Cannot register birthday

Bug

Errors during registration

Bug

Cannot log in with Yahoo Mail

Bug

App requires frequent re-login

Bug

Payment interface incomplete

Bug

Purchase history not reflected

Bug

Points not awarded

Bug

Login loop

Bug

App opens to download page

Bug

Cannot add items to favorites

Bug

App prompts to download while already in app

Bug

App is unresponsive

Bug

Cannot view purchase history

Bug

Login authentication not working

Bug

App opens to itself endlessly

Bug

Cannot complete purchase due to errors

Bug

App is not functional

Bug

Cannot find member number

Bug

App is not opening

Bug
✨

Requested Features

6 requests

More variety in point exchange goods

Feature

Increase discount coupon values

Feature

Improve UI/UX for better user experience

Feature

Organize in-app experience

Feature

Redesign UI for stylishness and usability

Feature

Allow carrying over web account registration

Feature

FAQ

What does the Dr. Martens app offer?

The official Dr. Martens app provides updates on new arrivals, collaborations, and brand content. It also features styling inspiration from shop staff, a membership program with redeemable rewards like gift tickets, and a store locator.

How can I benefit from the membership program?

The membership program allows you to track your stamps and exchange them for rewards. For example, 15 stamps can be exchanged for a 1,000 yen gift ticket, making your shopping more economical. You also receive a birthday coupon annually.

Can I find Dr. Martens stores using the app?

Yes, the app includes a store locator feature that uses GPS to help you find nearby Dr. Martens stores and check the distance to them. This makes it convenient to visit a physical store.

Is the app free to download and use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or a subscription model for accessing its core features.

Where can I use the gift tickets from the membership program?

Gift tickets obtained through the membership program can be used for shopping at the official online store and all Dr. Martens physical stores nationwide. It's recommended to check before making a purchase.