App
I have used this app for several years and it was great but unfortunately it appears to have stopped working at the moment I can’t record on it or send anything I hope they can fix it.
Business in bad faith
Almost fraudulent
I have purchased the medical version of the dragon anywhere in December
Starting past couple weeks, the dictation would have many errors and not dictating correctly
I have contacted the Support and they tell me that I have purchased an outdated version of the dragon back in December which is approximately six months ago
And the sales person tried to sell me a new aversion at $4000 for three year subscription
when I purchased the original software back in December, approximately six months ago, I was also sold a lifetime upgrade option for $1000
But this sales person says that that upgrade is obsolete because I purchased the older version of the software
this business is just conducting a bad bad faith essentially the software that I purchased six months ago for $2000 is no longer usable and my so-called lifetime upgrade that I purchased a few months ago is also not valid because they are now working on a different platform
I have purchased the medical version of the dragon anywhere in December
Starting past couple weeks, the dictation would have many errors and not dictating correctly
I have contacted the Support and they tell me that I have purchased an outdated version of the dragon back in December which is approximately six months ago
And the sales person tried to sell me a new aversion at $4000 for three year subscription
when I purchased the original software back in December, approximately six months ago, I was also sold a lifetime upgrade option for $1000
But this sales person says that that upgrade is obsolete because I purchased the older version of the software
this business is just conducting a bad bad faith essentially the software that I purchased six months ago for $2000 is no longer usable and my so-called lifetime upgrade that I purchased a few months ago is also not valid because they are now working on a different platform
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Incompetent for any piece of software
Now I've received an end of life notice from them but really it died years ago, and they shamefully continued the product.
Garbage
Can’t link to Dropbox. The one requirement I have. Costs 150$ for this? Garbage.
Dragon disappoints
I’m having the same issue as another reviewer - while opening app to dictate, it says they can’t access my account, but I know that’s not true. Nothing works to fix it and no help available. My subscription recently renewed, was paid, so looks like I got screwed. Too bad, was a useful app.
Serious Issue
I’ve been a longtime customer but this January I’m no longer able to log into my app. It does not seem like they have any American customer service and the process of trying to get my password reset by calling. Customer support seems so shady that I ultimately just gave up. I could not get an automated link sent to me by selecting to reset my password through the app. Instead, I had to call a customer service and was greeted by a what appeared to be a foreigner who said that they could not hear me, so they asked for my phone number and then proceeded to call me back from a private line (“no ID“). This person then asked for my email address and proceeded to create an account for me, as though my account did not exist. That person then tied that email address to the phone number I had just given them, although I have never used that phone number in my dealings with the company before. Then, this person directed me to “technical support” yet another foreigner. This new technical support person asked whether I was using an android phone or an iPhone and had access to email on my phone. When I said I did, they said that they were sending me a password reset link, but the “reset link” did not come from a domain that included nuance.com. That person encouraged me to click on a link in the reset email in order to reset my password for Dragon anywhere application, but the whole process seemed like a scam designed to wipe information from my phone or gain access to it, so rather than clicking the link I simply ended the call. Even if these were legitimate customer support people and this was the company’s legitimate process, the process is broken and resembles an online scam.
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Doesn’t work
It won’t work
Arnaque
Site frauduleux, pas de remboursement malgré la promesse de le faire si on resilie dans la semaine, a fuir a tout prix
Well deserved 2 stars
This app can't get the spelling of any word right. It is a nightmare. You'll spend more time correcting all of its mistakes so that you may as well just type the words.
In the age of AI, this app is a failure.
Hence its two stars
In the age of AI, this app is a failure.
Hence its two stars
Well deserved 2 stars
This app can't get the spelling of any word right. It is a nightmare. You'll spend more time correcting all of its mistakes so that you may as well just type the words
Absolutely terrible
Cannot even properly register even after being signed up to a subscription. One of the worst experience I've had with an app.
Long term user, no more
I have used this app for many years with success. However, in the last few weeks, it has begun to tell me that my subscription is no longer active, and I cannot use the app at all. I have researched this online, uninstall the app and reinstalled it, changed my password, and it is still giving me the same notification. Cannot access Support through their website. Even though I have faithfully paid for this, I no longer can use it. Don’t waste your money.
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Can’t even log in
Well, I wanted to like it. Really wanted to use it. Paid for the subscription. Now it claims my account doesn’t exist and I can’t seem to reach support to help me with it. Tried to create an account with the support site to submit a ticket and that won’t let me register either. Getting a refund now and hoping they fix this one day.
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Nuance support useless!
App suddenly stopped working 18.12.2025 on my Apple iPhone 17 pro - before then, working perfectly well. It keeps saying it is failing to restore subscription even though I have a fully paid annual subscription that renews July 2026! I have tried pretty much everything including deleting Aop and re installing but nothing works even though I put all the correct credentials in. Have raised this with Nuance support but they don’t seem to have a clue and just going round In circles. Now looking for a new dictation App and will be asking Nuance for a refund.
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Took my money and run
Paid my monthly 15 dollars. Says it cant verify my subscription info. Maybe because of Microsoft buy? Bull#%^* either way.
This dragon stopped breathing fire ages ago. Won’t open, says my sub didn’t work but Apple “charged”
Fortunately I was able to cancel my one week free trial of ABSOLUTELY NOTHING. I have been a writer for over two decades and bought the old school Dragon Naturally Speaking on a CD. It wasn’t fantastic, but at least it worked. I’ll not be attempting to use this. It used to be the gold standard in dictation.
I’ll be using non-cloud based AI programs which are FREE. I may have to spend some time checking for hallucinations. But keeping it off the cloud protects confidentiality and saves me a fortune and headache from this now-redundant Dragon.
It’s no longer fire-breathing, I’m sorry to say.
I’ll be using non-cloud based AI programs which are FREE. I may have to spend some time checking for hallucinations. But keeping it off the cloud protects confidentiality and saves me a fortune and headache from this now-redundant Dragon.
It’s no longer fire-breathing, I’m sorry to say.
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Good when it works
Paid for a year subscription and all week it’s been crashing saying Subscription Restoration Failed. Tried all the usual fixes and they don’t work. No customer support to help or if there is, they really make it impossible to find it.
Useless
I used to use this app very regularly and it worked pretty well. Having had some problems with the software on my computer I recently tried renewing the mobile subscription, which I paid for and which does not work in any way shape or form.
Incompetent for any piece of software
Worked better after 26.0
Completely broken after 26.2- I've found a solution using voice memo, macwhisper and chat gpt, that while clunky- is more accurate and best of all... Works
Completely broken after 26.2- I've found a solution using voice memo, macwhisper and chat gpt, that while clunky- is more accurate and best of all... Works
Awful customer support
It does not capture my voice correctly, presents loads of mistakes, it has issues with punctuation. I have been trying to cancel the subscription for half a year now. No customer support email, only phone number for UK customers and they tell me they cannot cancel the subscription due to a problem with their payment platform so I have the service for free. Now in January their system tells me I’ll be billed US180.00 and no button to cancel and the gentleman from client services George tells me I have to enjoy the service for free and I will not be charged anything. I tried explaining to him various times I would like to cancel the service right now and he said I need to enjoy the service for free and in 2026 I’ll get an email to cancel it. It’s just absurd.
I have to keep reminding myself to call them now again in Jan 2026 to try and cancel this service I no longer need.
I have to keep reminding myself to call them now again in Jan 2026 to try and cancel this service I no longer need.
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