Beyond Terrible -Well Beyond
Recently upgraded to a new phone, but the log in information did not transfer over and the app wouldn’t let me login no matter how I tried. Oddly the app would still notify me of an incoming page but I couldn’t open the app to see the message or even turn off the repeating alerts. Called their technical support and the assistant was the rudest most unpleasant person. She was completely unhelpful and when I indicated that the app was less than satisfactory she said “If you don’t like the app then you should delete it from your phone”. I’m hoping Spok goes out of business so that my hospital is forced to find an alternative.
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Apple Watch
Sad to see I no longer get the app on my Apple Watch like I use to. It was nice not having to carry my phone all over my house when I’m on call. The critical alerts alerted my Apple Watch. No longer the case and back to carrying my phone all over the house.
O stars
I’d give 0 stars if I could. UX is garbage and functionality is terrible.
Awful app
Horrible UI, horrible audio — a child can Vibe Code something better than this in an afternoon. Can’t wait to be done with this garbage app.
Worse than an old school pager
In an era when one can become overwhelmed by customization options, Spok distinguishes itself by giving its user very few options. The system is not intuitive, and the help options are worse. It’s not clear to me why anyone would choose this service over other options on the market.
