Vocera Collaboration Suite

Vocera Collaboration Suite

by Vocera Communications

75 ratings
61 reviews
Free

Details

  • Released
  • Updated
  • February 28, 2014
  • June 1, 2026
Vocera Collaboration Suite screenshot #1 for iPhone
Vocera Collaboration Suite screenshot #2 for iPhone
Vocera Collaboration Suite screenshot #3 for iPhone
Vocera Collaboration Suite screenshot #4 for iPhone
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About

This enterprise-class application facilitates secure, HIPAA-compliant voice and text communication for healthcare teams. It enables instant connections, real-time situational awareness, and integration with clinical systems to improve patient care and staff productivity.

Secure messaging and voice calls
Integration with clinical systems
Real-time situational awareness
Support for shared and personal devices
Auditable delivery and response reporting
Presence and availability indicators
Secure content delivery
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What users say

See all reviews

What's New in Vocera Collaboration Suite

3.15.4

June 1, 2026

Bugs fixes and Improvements.

User reviews

Dysfunctional garbage, do not buy

Don’t let your healthcare system buy this package. Constantly crashes, shows people as off-line when they’re not, the app is rarely updated, the user interface is slow and clunky. Just say no. It’s trash.

Fascinating

I use the application on personal device. It’s amazes me how poorly made this app is.
The app quits 9 times out of 10 when opening one of it’s notification. Interface is medieval looking and is the farthest thing from intuitive.
Notifications are a hit or miss.
Customization is nonexistent.

Annoying bluetooth reminder

The worst thing is the unnecessary and relentless reminder to turn on Bluetooth. I don’t want to use Bluetooth with this app.
The Developers need to turn this reminder off.

Needs reworking

Cannot mute messages
Cant find chats that are hidden
Badly designed app

Invasive

App should not ask more than once if I want to allow my location to be shared.

Developer apps

User experience

🐞

Reported Bugs

121 issues

App quits 9 out of 10 times when opening notifications

Bug

Notifications are a hit or miss

Bug

Customization is nonexistent

Bug

Relentless reminder to turn on Bluetooth

Bug

Cannot mute messages

Bug

Cannot find chats that are hidden

Bug

App should not ask more than once for location sharing

Bug

Unusable for calls due to static

Bug

Crashes every other time on sign-on

Bug

No way to set Home Screen to send a text

Bug

No way to default to all contacts and not just favorites

Bug

No way to set 'all patients' and not just 'my patients'

Bug

No function/aspect works smoothly

Bug

Finding a contact is hard

Bug

Message doesn't pop up until phone is opened

Bug

Call button defaults to Vocera instead of regular phone call

Bug

Cannot change PIN within the app

Bug

Requires location to be on always for calls

Bug

Randomly crashes

Bug

Takes up a fairly large amount of memory

Bug

Worst app of the 2000s (in 2025)

Bug

Call function never works

Bug

Misses urgent messages all the time

Bug

Adds so much stress to job

Bug

Very high background battery drain

Bug

Clunky at best, crashes regularly

Bug

Not all that user friendly

Bug

Works so poorly people thought I wasn’t picking up my phone

Bug

User unfriendly

Bug

Horrible App for iPhone Pro Max

Bug

Removes me from on-call status for no reason and without notice

Bug

Crash repeat crash, every other time app gets active

Bug

Multiple glitches with iOS make frequent use frustrating

Bug

Calls are almost always 'missed'

Bug

Screen responsiveness is delayed

Bug

Awful for busy ICU providers

Bug

App automatically drops calls

Bug

Doesn't deliver messages well over cell signals

Bug

Requires WiFi designated just for Vocera

Bug

Issues when on other WiFi (even at hospital)

Bug

Foreseeable poor outcomes due to connection issues

Bug

Too many ways for communication to fail

Bug

Uncontrolled variables impacting connection

Bug

Some calls only work device to device

Bug

Some calls only work on-network to off-network

Bug

Professionally accept high rate of communication failure as a norm

Bug

Horrible for Emergencies

Bug

Doesn't work over 70% of the time for STEMI calls

Bug

Logs you out if the app (and doesn’t give you a warning)

Bug

Miss EMERGENCY calls

Bug

Delayed messages

Bug

App Disconnects & Reconnects for Calls

Bug

Disconnects and then 10 seconds later reconnects

Bug

Not very helpful in emergency situations

Bug

V3.8 no longer activates speaker on incoming calls

Bug

Makes it impossible to hear when people call you

Bug

Since iOS 14, keeps disconnecting

Bug

Hard to be available if calls don't connect

Bug

Nukes battery

Bug

Drains battery, constant background activity

Bug

Bluetooth device battery drain

Bug

Randomly missing calls throughout the day

Bug

Even when off the private network with cellular turned off

Bug

Still drains the battery over 75% background usage

Bug

Makes no difference when background app refresh is off

Bug

Intolerable battery drain

Bug

Drains battery even when forced turn off app and on airplane mode

Bug

Sound configurations don’t work

Bug

Random 'phantom' banner notifications

Bug

Worst alarm sounds even when ALL notifications are set to OFF

Bug

Phone is on SILENT plus phone is on DO NOT DISTURB

Bug

Halved my battery life

Bug

Doesn’t have an API for integrating third party messaging

Bug

Isn’t formatted to fit iPhone X

Bug

Notifications routinely missed and delayed

Bug

Customer service is incompetent at best and rude on average

Bug

Battery usage by this app has gone through the roof

Bug

Responsible for 63% of battery usage in past 24hrs

Bug

Does not show its message on the iPhone lock screen

Bug

Needs an 'acknowledge' button with a distinct sound

Bug

Spaces must be entered when sending texts to a specific room

Bug

Scrolling down past other numbers to find the correct one

Bug

When using a template, cannot stay on that screen after clicking send

Bug

Eliminates camera use

Bug

Causing my contacts to freeze

Bug

Have to use Siri or go through text messages to make phone calls

Bug

Keeps sending all of my vocera calls straight to voicemail

Bug

Last update was terrible

Bug

Last version is usable, this version is garbage

Bug

Company is finding a replacement program to get rid of Vocera

Bug

App was never updated for the 4.7/5.5 inch screens

Bug

Doesn’t support the iPhone X screen

Bug

Has only worked once for me

Bug

Crashes the camera

Bug

Audio goes on/off

Bug

Breaks all audio on the phone

Bug

Pauses whatever you are listening too, without rhyme or reason

Bug

Depletes my battery quickly

Bug

Persistent with this app from iOS 9- iOS 11

Bug

Continues to crash my camera

Bug

Makes me need to exit the app

Bug

Forget to reopen it, so I miss a bunch of calls

Bug

Other folks with this app are having the same issue

Bug

Podcasts Don't Get Interrupted Anymore (positive bug fix)

Bug

Latest version horrible battery drain

Bug

Using >50% of battery per day with just a few messages

Bug

Update killing battery

Bug

Using 30% of battery in last 24 hours with 1 message received and none sent

Bug

Fills my recent call list

Bug

Pauses my audio after a few minutes

Bug

Have to remember to exit out of the app before I listen to audio

Bug

Causes podcasts to pause every few minutes

Bug

Deleting the app corrects the problem

Bug

Interupts all audio

Bug

Causes it to pause every few minutes

Bug

Extreamly annoying

Bug

Interferes with iphone sound

Bug

Podcasts and audiobooks stop after 1-2 minutes when this app is installed

Bug

Bug was reproduced and reported to Vocera

Bug

Six months later without a fix

Bug

Causes severe battery drain even when the app is closed

Bug

Requested Features

41 requests

Turn off Bluetooth reminder

Feature

Ability to mute messages

Feature

Ability to find hidden chats

Feature

Set Home Screen defaults

Feature

Default to all contacts

Feature

Default to all patients

Feature

Change PIN within the app

Feature

Option to not require location always

Feature

Improve UI to match modern iOS

Feature

Uniform cross-communication between app, device, and desktop

Feature

Clear messages from Apple Watch

Feature

Acknowledge button with distinct sound

Feature

Stay on template screen after sending

Feature

Fix camera and audio crashes

Feature

Fix audio interference with other apps

Feature

Fix battery drain issues

Feature

Allow camera use

Feature

Improve contact integration

Feature

Fix call forwarding to voicemail

Feature

Update for modern screen sizes

Feature

Fix audio pausing for podcasts/audiobooks

Feature

Add API for third-party messaging integration

Feature

Improve notification delivery

Feature

Improve customer service

Feature

Fix spaces required for room texts

Feature

Improve number scrolling

Feature

Fix speaker activation on incoming calls

Feature

Improve reliability on cellular networks

Feature

Allow newlines/paragraphs in text messages

Feature

Allow disabling Bluetooth prompts

Feature

Improve touch function for sign-in/groups

Feature

Make emergent calls go through reliably

Feature

Fix random banner notifications

Feature

Improve alarm sound configurations

Feature

Allow users to be on other WiFi networks

Feature

Improve app responsiveness

Feature

Allow users to see messages on lock screen after identification

Feature

Fix app disconnecting/reconnecting during calls

Feature

Allow users to not be removed from on-call status

Feature

Improve voice recognition

Feature

Make app compatible with iOS upgrades

Feature

FAQ

What does the Vocera Collaboration Suite do?

The Vocera Collaboration Suite is an enterprise-class, HIPAA-compliant application designed for clinical communications. It enables secure voice calls and texting among healthcare teams, allowing users to connect by name, group, or broadcast. The app integrates with over 140 clinical systems to provide real-time patient data and improve care team collaboration.

What are the key features of Vocera Collaboration Suite?

Key features include secure messaging and voice calling, integration with clinical systems for real-time data, support for both shared and personal devices, auditable delivery and response reporting for messages, presence and availability indicators for team members, and the ability to securely deliver various content types like videos and documents.

Is Vocera Collaboration Suite free to use?

The application itself is free to download, but it requires specific Vocera system licenses and software to function. This includes licenses for Vocera Messaging, Vocera System software, Vocera Secure Messaging software, and potentially others like Vocera Engage and Vocera Care Team Sync, depending on the desired functionality.

What are the system requirements for Vocera Collaboration Suite?

To use the Vocera Collaboration Suite, you need a Vocera Messaging license and compatible versions of Vocera System software (5.3+), Vocera Secure Messaging software (5.3+), and potentially Vocera Engage (5.5) and Vocera Care Team Sync (2.5.0). A Vocera user profile and a Vocera SIP Telephony Gateway are also required.

How does Vocera Collaboration Suite improve patient care?

By providing instant, secure communication and real-time access to actionable patient data, the app helps care teams make informed clinical decisions more quickly. This seamless communication improves staff productivity, enhances patient safety, and ultimately leads to a better overall care experience for both patients and caregivers.