Spok Mobile vs Avaya Workplace
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Spok Mobile
This app facilitates critical messaging and alerting for professionals in healthcare, government, and public safety. It enables secure communication for urgent situations, with some features requiring a subscription to a supported system.
- Critical messaging
- Alerting
- Healthcare communication
- Government communication
- Public safety communication
- Secure messaging
Read full descriptionHide full description
Spok Mobile™ is a critical messaging / alerting application for use in healthcare, government, and public safety environments. Some functionality requires a subscription / connection to a supported Spok system.
Avaya Workplace
This app connects your mobile device to your office communication system for VoIP calling, video conferencing, instant messaging, and presence status. It allows you to make calls using your office number, manage voicemails visually, and access your corporate directory.
- VoIP calling over Wi-Fi/mobile data
- Conceal mobile phone number
- Cellular voice integration
- Call mobility and handoff
- Visual voicemail
- Instant messaging
- Presence status
- Corporate directory access
Read full descriptionHide full description
Avaya Workplace integrates your iPhone and iPad with your office Avaya Aura or IP Office communications environment and delivers mobile voice & video VoIP calling, rich conferencing, instant messaging, presence, visual voicemail, corporate directory access, call history and more! Key Capabilities (Feature availability will vary based on your environment and configured services) · VoIP calls – Lower your mobile service charges by making VoIP calls over Wi-Fi or mobile data networks · Conceal Your Mobile Phone Number - Calls made with Avaya Workplace are handled by your office communication system and will display your office calling line ID, not your mobile phone number · Cellular Voice integration – If VoIP isn’t your best option, then traditional cellular voice service can be used and calls will still be routed through your office communication system · Call Mobility – VoIP roaming between Wi-Fi and 3/4G networks, and call handoff between cellular voice and VoIP · Single Number Contact – Choose to have incoming office calls ring on your iPhone and/or any other phone you may want to use · Visual voicemail – Enables you to see who left you a voice message and when it arrived. Messages can be played in any order. · Instant Messaging – Exchange text messages and multi-media file attachments with archival/retrieval · Presence status – View the Presence status of colleagues · 24X7 call logs shows all office line call activity regardless of which device was used or when calls arrived · Corporate Directory Integration – Search for corporate contacts and create a list of favorites · Integrated audio / video / web conferencing with Avaya Workplace Meetings Online and Avaya Workplace Conferencing
Screenshots
Verdict
The clearest difference is monetization model: Avaya Workplace at free against Spok Mobile's subscription. Avaya Workplace also leads on rating (2.1 vs 1.7) and review sentiment (19% vs 10%). Spok Mobile's advantage is iOS requirement (13.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Avaya Workplace holds the better App Store score, 2.1 against 1.7. Both are backed by a comparable volume of ratings — 103 and 346 respectively. Written reviews point the same way: 10% of Spok Mobile's written reviews are positive against 19% of Avaya Workplace's.
Spok Mobile ships an update every 3 months, Avaya Workplace every 2 months. The most recent releases landed on September 19, 2026 and September 7, 2026 respectively.
| Parameter | Spok Mobile | Avaya Workplace |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (103 ratings) | 2.1 (346 ratings) — better |
| Positive reviews | 10.0% of reviews | 19.1% of reviews — better |
| Number of ratings | 103 | 346 — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 25 MB | 143 MB |
| Age rating | 4+ | 4+ |
| Developer | Spok, Inc. | Avaya, Inc. |
Customer experience
Spok Mobile
Avaya Workplace
User reviews
Spok Mobile
From 103 App Store ratingsWhat we love
- 🔒 HIPAA-compliant secure messaging
- 📱 Eliminates need to carry physical pager
- 🌍 Works with Wi-Fi and cellular connectivity
- ✅ Messages generally deliver when functioning properly
Room to improve
- 🐛 Frequent crashes and freezes
- 📳 Unreliable push notifications - requires opening app to receive alerts
- 🔊 Extremely loud audio alerts with no volume control
- 🎨 Outdated, clunky user interface from 1990s-2000s era
- ⏰ Inconsistent notification timing and delivery delays
Avaya Workplace
From 346 App Store ratingsWhat we love
- 🚀 Great collaboration tool
- 📅 Calendar integration
- 💬 Intuitive messaging
- 🎥 Seamless video conferencing
Room to improve
- 🐛 Frequent crashes and bugs
- 🔋 Heavy battery drain
- 🔒 Unreliable security features
- 📞 Incoming calls not working properly
Bugs and requests
Spok Mobile
Reported bugs
24 issues- App crashes on startup or when opening messages
- Push notifications fail to deliver unless app is open
- Audio settings revert to high volume automatically
- Status switcher disappeared after iOS updates
- Alerts continue after message is opened
Show 19 moreShow fewer
- Messages arrive hours or days late
- Null messages received with no information
- App logs out unexpectedly
- Badges show unread pages but app won't load them
- Registration errors during setup
- Login timeouts and unresponsive authentication
- Dark mode makes text unreadable
- Incompatible with iOS low battery mode
- Phone number links require multiple taps to work
- App breaks with iOS updates
- Messages disappear from history quickly
- Confirm receipt system broken on iOS
- App freezes during update process
- Incompatible with VPN connections
- CarPlay compatibility issues
- Notifications don't work with Focus mode enabled
- Message body doesn't display in notifications
- Slow app startup and message loading
- Pages received out of order or with wrong timestamps
Requested features
20 requests- Apple Watch support with message preview
- Customizable alert tones and volume control
- Ability to mute/silence pager independently from phone
- Copy and paste functionality within messages
- Search function for messages
Show 15 moreShow fewer
- Better message threading and group messaging
- On-call directory integration
- Character count display before sending
- Repeat notification alerts until acknowledged
- Message preview in notifications and lock screen
- Delete all messages button
- Better dark mode support
- Improved Focus mode integration
- Vibrate-only alert option
- Custom ringtone selection from iTunes store
- Message templates/canned responses
- Improved favorites list
- Better message history retention
- Multimedia support expansion
- One-time alert option instead of multiple alerts
Avaya Workplace
Reported bugs
4 issues- Incoming calls not ringing unless app is open
- Calls dropping or poor call quality
- Login and sign-out issues
- Compatibility problems with newer iOS versions
Requested features
4 requests- Dark mode option
- Improved call history and contact integration
- Better background app functionality
- More customization options
In-app purchases
Spok Mobile
No in-app purchases
Avaya Workplace
No in-app purchases
Questions
Is Spok Mobile free?
Is Avaya Workplace free?
Which has better reviews, Spok Mobile or Avaya Workplace?
Do Spok Mobile or Avaya Workplace have ads?
Which is updated more often, Spok Mobile or Avaya Workplace?
Other comparisons
