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Avaya Workplace

Avaya Workplace

by Avaya, Inc.

346 ratings
391 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • May 9, 2015
  • March 31, 2026

Features

Developer

Avaya, Inc.
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iphone
ipad
📌Ready
Reviews summary↘︎
⭐391
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📝1+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
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About

This app connects your mobile device to your office communication system for VoIP calling, video conferencing, instant messaging, and presence status. It allows you to make calls using your office number, manage voicemails visually, and access your corporate directory.

✓VoIP calling over Wi-Fi/mobile data
✓Conceal mobile phone number
✓Cellular voice integration
✓Call mobility and handoff
✓Visual voicemail
✓Instant messaging
✓Presence status
✓Corporate directory access
Show original description

What users say

Summarized from real user reviews of Avaya Workplace. Based on 346 reviews and a 2.1/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Great collaboration tool
  • 📅Calendar integration
  • 💬Intuitive messaging
  • 🎥Seamless video conferencing

Negative things

  • 🐛Frequent crashes and bugs
  • 🔋Heavy battery drain
  • 🔒Unreliable security features
  • 📞Incoming calls not working properly
See all reviews

What's New in Avaya Workplace

3.41

March 31, 2026

IPO: Change naming for 'Send All Call' feature to 'Do not Disturb' SSO support for IPO One-X portal messaging LNCC activation support via 3PCC

More

User reviews

Most RecentHighest RatedLowest Rated

No longer working

Lots of features on this app don’t work. You hit a selection and nothing happens or there is a spinning symbols that never goes away. It would also be nice to have a feature to block incoming calls.
789thf789thf

Works great!

The app works perfectly fine for me. Despite seeing all the negative reviews, I have had no problem with the app
Aneesh_TAneesh_T

Pessima

Fa schifo! Impossibile configurare un account su computer desktop
Supermiky72Supermiky72

真難用

公司用Avaya，很常需要重新設定，聯絡人會不見 是真難用
suelolosuelolo

Funktioniert nicht

Seit iOS 26.3 bekommt man keine Nachrichten mehr, wenn die App im Hintergrund läuft
General owleyGeneral owley
See 386 more reviews

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(58)

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Avaya Conference Assistant

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See developer apps

User experience

🐞

Reported Bugs

4 issues

Incoming calls not ringing unless app is open

Bug

Calls dropping or poor call quality

Bug

Login and sign-out issues

Bug

Compatibility problems with newer iOS versions

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

Improved call history and contact integration

Feature

Better background app functionality

Feature

More customization options

Feature

FAQ

What does Avaya Workplace do?

Avaya Workplace integrates your mobile device with your office Avaya Aura or IP Office communications environment. It provides features like VoIP calling, video conferencing, instant messaging, presence status, visual voicemail, and access to your corporate directory.

How does Avaya Workplace help with calling?

You can make VoIP calls using Wi-Fi or mobile data, which can lower your mobile service charges. Calls made through the app display your office calling line ID instead of your personal mobile number. It also supports traditional cellular voice integration and call handoff between Wi-Fi and cellular networks.

Is Avaya Workplace free to use?

Based on the provided information, the app itself is free to download and use. However, its functionality is dependent on your organization's existing Avaya Aura or IP Office communications environment and configured services.

What are the key features of Avaya Workplace?

Key features include VoIP calling, the ability to conceal your mobile phone number, cellular voice integration, call mobility, single number contact, visual voicemail, instant messaging, presence status, call logs, corporate directory access, and integrated audio/video/web conferencing.

Who is Avaya Workplace intended for?

This app is designed for business professionals who need to maintain seamless communication with their office environment from their iPhone or iPad. It's ideal for users who require access to business calls, messages, and presence information while mobile.