Avaya Cloud Office

Avaya Cloud Office

by Avaya Cloud Inc.

66 ratings
19 reviews
Free

Details

  • Released
  • Updated
  • March 31, 2020
  • June 29, 2026

Features

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About

This app unifies business communication, allowing users to call, message, and meet from a single interface. It supports team messaging, video conferencing with screen sharing, and HD calling. Integrations with other business apps streamline workflows.

Team messaging
Video meetings with screen sharing
HD calling
Single business number for calls, SMS, and fax
App integrations
File and task management
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What's New in Avaya Cloud Office

26.2.20

June 29, 2026

- Bug fixes and improvements

User reviews

Great app, but bad glitch

The app functionality is great overall, but it has one really bad glitch. Often, when I make calls, the app does not switch to the normal active call page (where one would normally see “speaker”, “mute”, “end call”, etc. buttons). I am unable to hang up calls when this happens, and if I receive someone’s voicemail, I have to put my phone in airplane mode, close the app, and then reconnect to internet to end the phone call.

Once this glitch is fixed, this app will get 5 stars.
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AVAYA ON MY SIDE

The call features are explained clearly and gives me several options for handling calls and messages. Labeling unknown callers and identifying potential SPAMMERS. The dashboard works well. I only use on my business account but would be super helpful for my personal account as well. 🤟🏽

not user friendly!

I use this app to meet w clients virtually and confidentially BUT they require account creation AND their homepage or whatever you call it has no bc “create account” option for my clients. I googled it to which there were 0 results. huge pain

Total garbage

Inability to set automatic active and inactive hours.
Tries to request your contact list for data mining.
Cluttered and inefficient to use.
Relatively over all poor experience and i relegate it to voice mail and emergency phone use from data sources like wifi

Watch notifications

The ability to turn on watch notifications would be a great feature to develop. Seems a bit outdated not to have that capability when similar services/apps have the ability to communicate and notify your smartwatch of incoming calls and messages.

FAQ

What does Avaya Cloud Office do?

Avaya Cloud Office is a unified business communication platform that allows users to make and receive calls, send messages, and conduct video meetings from a single interface. It aims to simplify how businesses communicate by bringing together various communication tools into one accessible application.

What are the key features of Avaya Cloud Office?

Key features include real-time team messaging for quick communication and issue resolution, frictionless video meetings with screen sharing and in-meeting chat, and intuitive HD calling. It also offers a single business number for calls, SMS, and fax, along with integrations with other business applications.

How much does Avaya Cloud Office cost?

An Avaya Cloud Office subscription is required to use the service. The specific features available may vary depending on the subscription plan and the user's country. Specific pricing details are not provided in the description.

What devices can I use Avaya Cloud Office on?

Avaya Cloud Office is accessible from a phone, a web browser, or any mobile device. This allows for seamless communication and collaboration regardless of the user's location or preferred device.

Can I integrate Avaya Cloud Office with other apps?

Yes, Avaya Cloud Office offers integrations with desktop apps, workflow automation tools, and customer relationship management (CRM) systems. These integrations create a seamless experience, eliminating the need to switch between different applications for communication and work tasks.