Comparison

DriveCentric vs Avaya Cloud Office

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DriveCentric

This platform uses AI to streamline the automotive sales process, helping dealerships engage customers, book appointments, and increase sales. It offers mobile tools for managing leads, sending personalized videos, and tracking customer interactions from initial contact to final delivery.

Highlights
  • Augmented Intelligence CRM
  • Customer engagement tools
  • Appointment scheduling
  • Personalized video messaging
  • Real-time sales pipeline management
  • Mobile lead response
  • VIN and license scanning
Features
Read full description

DriveCentric is the world’s first Augmented Intelligence CRM platform purpose-built for the automotive industry. We fuse advanced AI with intuitive design to help any dealership engage more customers, schedule more appointments, and sell more cars—faster and with less friction. From new leads to final delivery, DriveCentric keeps the entire sales process connected and in motion. Shoot personalized videos, reply to leads instantly, track every conversation, and capture the perfect delivery photo—without ever needing to open a laptop. With DriveCentric, you can: • Manage your sales pipeline in real time • Respond to leads instantly via text, email, or video • Capture and send personalized walkarounds • Schedule and confirm appointments • Add notes and create follow-up tasks • Check customers in and out of the showroom • Scan VINs and driver’s licenses • Snap and share that perfect delivery photo (Facebook integrated) DriveCentric is certified by major OEMs and integrates with all leading DMS providers. We’re proud to support and be trusted by thousands of the most forward-thinking dealerships in the United States and Canada.

About

Avaya Cloud Office

This app unifies business communication, allowing users to call, message, and meet from a single interface. It supports team messaging, video conferencing with screen sharing, and HD calling. Integrations with other business apps streamline workflows.

Highlights
  • Team messaging
  • Video meetings with screen sharing
  • HD calling
  • Single business number for calls, SMS, and fax
  • App integrations
  • File and task management
Features
Read full description

Call, meet, message and more! Avaya Cloud Office lets you simplify the way your business communicates with a unified experience that’s intuitive to use and accessible from a phone, a browser or any mobile device. From a single interface you’ll chat with colleagues, make and receive calls, plan and join meetings, collaborate with screen sharing and video, and keep your teams on-task with file sharing, task management and virtual team rooms that let everyone share and stay up to date. With Avaya Cloud Office you will: Accelerate your decision making with team messaging Message individuals or teams in real time to stay connected, bring remote workers together, and resolve business issues, questions and decisions instantly. Share files, assign tasks and schedule meetings with a few simple clicks. Optimize employee and customer collaboration with frictionless video meetings Schedule and launch video meetings directly from the app or invite guests to join from their favorite browser. No download and no delay with all the benefits of screen sharing, in-meeting chat, recording and markup tools. Connect with intuitive, feature-rich HD calling Find and connect with your customers and colleagues with one click. Know who called and when, and invoke the features you need through the intuitive interface. Seamlessly move from one device to another as your busy day unfolds. Simplify your communications with a single number Call, text (SMS) and Fax using your Avaya Cloud Office business number. No need for your customers to remember multiple numbers and no need for you to mix business with personal communications. Get more done with integrations that make sense for the way you work You rely on desktop apps, workflow automation, and customer relationship management to get your work done every day. With Avaya Cloud Office, you can integrate those apps with your communications, creating a seamless experience that eliminates the need to switch between applications. An Avaya Cloud Office subscription is required. Features may vary by plan and country. Terms of Service: https://www.ringcentral.com/legal//eulatos.html Privacy Notice: https://www.ringcentral.com/legal/privacy-notice.html Acceptable Use Policy: https://www.ringcentral.com/legal/acceptable-use-policy.html Emergency Services Policy: https://www.ringcentral.com/legal/emergency-services.html

Screenshots

DriveCentric4 screens
Avaya Cloud Office4 screens

Verdict

The call

The clearest difference is monetization model: DriveCentric at free against Avaya Cloud Office's subscription. DriveCentric also leads on update cadence (every 6 days vs every 3 months) and rating (4.6 vs 4.2). Avaya Cloud Office's advantage is review sentiment (68% vs 39%) and iOS requirement (16.0 vs 26.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DriveCentric holds the better App Store score, 4.6 against 4.2. That said, the two scores are not equally well evidenced: DriveCentric has 8.8K ratings behind it against 66, so its average is the more settled of the two. Written reviews complicate that: 39% of DriveCentric's written reviews are positive against 68% of Avaya Cloud Office's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

DriveCentric ships an update every 6 days, Avaya Cloud Office every 3 months. The most recent releases landed on October 16, 2026 and October 8, 2026 respectively.

Scorecard6 real differences · 4 level
DriveCentric versus Avaya Cloud Office: the parameters behind the verdict, then further details
ParameterDriveCentricAvaya Cloud Office
PriceFreeFree
Rating4.6 (8.8K ratings) — better4.2 (66 ratings)
Positive reviews39.1% of reviews68.4% of reviews — better
Number of ratings8.8K — better66
Update frequencyEvery 6 days — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhone, Apple WatchiPhone, iPad
Requires iOS26.016.0 — better
Further details — not scored
Size206 MB370 MB
Age rating4+4+
DeveloperDriveCentric, Inc.RingCentral, Inc

Customer experience

DriveCentric

All ratings8,780 ratings
Positive90.3%
Neutral2.6%
Negative7.1%
Written reviews169 reviews
Positive39.1%
Neutral10.7%
Negative50.3%

Avaya Cloud Office

All ratings66 ratings
Positive78.8%
Neutral3.0%
Negative18.2%
Written reviews19 reviews
Positive68.4%
Neutral0.0%
Negative31.6%

Bugs and requests

DriveCentric

Reported bugs

5 issues
  • Notifications not working properly
  • Login issues and frequent sign-outs
  • Compatibility problems with newer devices
  • Data sync issues between mobile and desktop
  • Glitches when switching between stores

Requested features

5 requests
  • Dark mode option
  • Improved calendar and task management
  • Better integration between mobile and desktop versions
  • Support for iPad and tablet devices
  • More customization options

Avaya Cloud Office

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

DriveCentric

No in-app purchases

None

Avaya Cloud Office

No in-app purchases

Questions

Is DriveCentric free?
DriveCentric is free to download, with no in-app purchases.
Is Avaya Cloud Office free?
Avaya Cloud Office is free to download, with no in-app purchases.
Which has better reviews, DriveCentric or Avaya Cloud Office?
DriveCentric is rated higher. DriveCentric averages 4.6 out of 5 from 8.8K ratings, while Avaya Cloud Office averages 4.2 from 66 ratings.
Do DriveCentric or Avaya Cloud Office have ads?
Neither DriveCentric nor Avaya Cloud Office shows ads.
Which is updated more often, DriveCentric or Avaya Cloud Office?
DriveCentric ships an update every 6 days, and Avaya Cloud Office every 3 months. Most recently, DriveCentric was updated on October 16, 2026 and Avaya Cloud Office on October 8, 2026.

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