Great app, but bad glitch
The app functionality is great overall, but it has one really bad glitch. Often, when I make calls, the app does not switch to the normal active call page (where one would normally see “speaker”, “mute”, “end call”, etc. buttons). I am unable to hang up calls when this happens, and if I receive someone’s voicemail, I have to put my phone in airplane mode, close the app, and then reconnect to internet to end the phone call.
Once this glitch is fixed, this app will get 5 stars.
Once this glitch is fixed, this app will get 5 stars.
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AVAYA ON MY SIDE
The call features are explained clearly and gives me several options for handling calls and messages. Labeling unknown callers and identifying potential SPAMMERS. The dashboard works well. I only use on my business account but would be super helpful for my personal account as well. 🤟🏽
not user friendly!
I use this app to meet w clients virtually and confidentially BUT they require account creation AND their homepage or whatever you call it has no bc “create account” option for my clients. I googled it to which there were 0 results. huge pain
Total garbage
Inability to set automatic active and inactive hours.
Tries to request your contact list for data mining.
Cluttered and inefficient to use.
Relatively over all poor experience and i relegate it to voice mail and emergency phone use from data sources like wifi
Tries to request your contact list for data mining.
Cluttered and inefficient to use.
Relatively over all poor experience and i relegate it to voice mail and emergency phone use from data sources like wifi
Watch notifications
The ability to turn on watch notifications would be a great feature to develop. Seems a bit outdated not to have that capability when similar services/apps have the ability to communicate and notify your smartwatch of incoming calls and messages.
Disappointing - no Apple CarPlay
It’s disappointing that even Microsoft Teams integrates but Avaya doesn’t. Does not provide true mobile functionality for business to service client requirements.
Great app
Is there a way to add more then one voicemail so you don’t always have to re record when your out of the office?? Thank you.
Works horribly on iPhone
Last IOS update removed the ability to make calls on WIFI and using cellular data. The most recent IOS update removes the ability to make a call at all.
Junk
Don’t waste your time
Super
Vraiment super pour le travail.
Great IP Solution
By far the best VOIP solution available.
Love the service and reliability. Thank you AVAYA
Beat change we have made. Special thanks to Metrotel Networks in Garden City for implementing for us.
The Cloud is where it is at and Avaya does it best!
Avaya Cloud Office app is super easy to pick up and use and is very powerful! Love it!
Fantastic!
This app is awesome!! Tons of functionality! And it actually works!!
Great Tool
With COVID lockdowns in full swing I switched off my hard phones at my office, and moved to the cloud based phone system.
It has given the team more flexibility, it has contributed to keep them safe and it has provided them with a host of easy to use features they would not have made use of with our office based phone system
I love the broadcast feature which allows all of us to drop messages and thoughts on the go.
Like everything, nothing is perfect so on occasion, when WIFI is not as strong as it should be the audio can get patchy. But that would happen on a regular call on a regular provider.
For the business owner this is a really cost effective solution that reflects the changing way businesses are operating in 2020.
Hope you find this helpful. And be safe!
Thanks
It has given the team more flexibility, it has contributed to keep them safe and it has provided them with a host of easy to use features they would not have made use of with our office based phone system
I love the broadcast feature which allows all of us to drop messages and thoughts on the go.
Like everything, nothing is perfect so on occasion, when WIFI is not as strong as it should be the audio can get patchy. But that would happen on a regular call on a regular provider.
For the business owner this is a really cost effective solution that reflects the changing way businesses are operating in 2020.
Hope you find this helpful. And be safe!
Thanks
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Dark Mode?
This app is amazing, the only thing I am looking for is a black dark mode to take advantage of my iPhone’s OLED display. This would be amazing as I prefer dark mode over light mode, and I am sure many more people do as well. I would make it so the theme is dependent on the person’s iOS theme and the ability to switch between the two in the app settings. Thank you for the new service!
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Easy and simple to use!!
It doesn’t get any easier than using this app to communicate with your team.
Yasss!
I’m always connected with my team, great app for the remote worker!
About time!
About time Avaya got serious about Cloud! Love it.
