Sand
I love the recording of Cala and how it seems to be on point most of the time
Reference
Great reference for my phone calls to review what was covered
Best VoIP app
I’ve seen them all and RingCentral the best of them all. Nothing compares their Mac and iOS apps are incredible. Please create a native Apple Vision Pro app
FUNCTION & SUPPORT GIGANTIC IMPROVEMENT
12 years of RC, finally it has IMPROVED AT EVERY LEVEL: customer support, App features and REALTIME SUPPORT TRACKING. FAST HUMAN CHAT & PHONE SERVICE (not just sales but SUPPORT). FAST RESOLUTION with their AI… Even the troublesome TCR registration improved. It has its quirks but it’s GIGANTIC how MUCH BETTER THAN TEAMs (and MITEL Micollab whom they took over) that RC has become. IT WILL TAKE BUSINESS AWAY FROM MICROSOFT AND JUSTIFIABLY THE BEST SOLUTION FOR SMALL to ENTERPRISE. ps it interfaces with TEAMS at most levels too. It has an INCLUDED IP Phone to LAND LINE (PSTN) dialing capability that RIVALS what SKYPE (Credits) used to offer in MOST COUNTRYS world wide. Just contact them to whitelist countries you want to enable this with and its FREE with your RC account* (my basic RC business has it included and we can call most EU, USA, Japan, S.Korea, land lines at no charge. This is great when travelling to contact local business, family and friends not on Social media such as Messenger, Teams, RC, WhatsApp etc.)
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Most aggravating
This is by far the most aggravating app I have on my phone. I reject a call two seconds later. It’s ringing again. I rejected again two seconds later. It’s ringing again over and over and over if I reject a call I’m rejecting it on purpose. I don’t need the call to come back to my cell phone 15 freaking times. I should not have to silence all calls to stop my phone from ringing when I’m with a customer.
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