Comparison

RingCentral vs HighLevel

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RingCentral

Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.

Highlights
  • Unified calls, messages, meetings, and faxes
  • AI Assistant for notes and transcriptions
  • Team chat with file sharing
  • HD video meetings with whiteboarding
  • Business SMS with translations
  • Digital faxing
  • Work and personal modes
Features
Currently charting
Read full description

Run your business communications from anywhere with AI built in. RingCentral brings your business phone, messages, and meetings into one powerful mobile app, enhanced with AI across every interaction. AI-powered communication, everywhere AI Receptionist Automatically answer, route, and manage inbound calls so your business never misses a customer. AI Calling Handle calls smarter with AI-powered assistance during and after every conversation. AI Notes and Transcripts Capture every call and meeting with transcripts, summaries, and action items. AI Conversation Expert Get insights, coaching, and recommendations to improve conversations and outcomes. AI Messaging and SMS Manage customer conversations in a shared SMS inbox and let AI draft replies and recaps. Your complete business phone on mobile • Make and receive calls with your business number • Send and receive SMS and team messages • Host and join video meetings from anywhere • Access contacts, call history, and voicemail in one place Built for teams and businesses of any size • Support sales, service, and operations on the go • Stay connected across devices with one unified system • Integrate with Google, Microsoft, Salesforce, and more Enterprise-grade reliability • Secure, compliant cloud communications • 99.999% availability for business-critical conversations • Trusted by 500,000 businesses worldwide Download now and access your RingCentral communications on mobile.

About

HighLevel

This all-in-one sales and marketing platform empowers agencies and marketers to capture leads, automate communication, and manage client relationships. It provides tools for website and landing page creation, lead capture, and automated messaging across multiple channels.

Highlights
  • Lead capture tools
  • Landing page builder
  • Automated messaging
  • Website creation
  • Appointment scheduling
  • Analytics tracking
Features
Read full description

More Leads = More Customers We Help Agencies & Marketers thrive With Our All-In-One Sales & Marketing Platform [ FOR AGENCIES, BY AGENCIES ] HighLevel is the first-ever all-in-one platform that will give you the tools, support and resources you need to succeed with your agency. • All the tools you need in one platform without having to "duct-tape" multiple platforms together! • Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! • Full Suite Platform for Agencies. Included in the Platform is a full-featured Page Builder to capture leads. • Our intuitive platform allows you to create full-featured websites with custom menus. • Create high-performing and captivating landing pages all in one place! • Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! • Use our built-in tools to collect payments, schedule appointments, and track analytics!

Screenshots

RingCentral4 screens
HighLevel4 screens

Verdict

The call

The clearest difference is monetization model: HighLevel at free against RingCentral's subscription. HighLevel also leads on update cadence (every 10 days vs every 3 weeks). RingCentral's advantage is rating (4.8 vs 4.5) and ratings volume (77K vs 3.7K). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RingCentral holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: RingCentral has 77K ratings behind it against 3.7K, so its average is the more settled of the two. Written reviews point the same way: 37% of RingCentral's written reviews are positive against 25% of HighLevel's.

UpkeepUpdate frequency

RingCentral ships an update every 3 weeks, HighLevel every 10 days. Both last shipped on September 24, 2026.

Scorecard6 real differences · 5 level
RingCentral versus HighLevel: the parameters behind the verdict, then further details
ParameterRingCentralHighLevel
PriceFreeFree
Rating4.8 (77K ratings) — better4.5 (3.7K ratings)
Positive reviews36.6% of reviews — better24.7% of reviews
Number of ratings77K — better3.7K
Update frequencyEvery 3 weeksEvery 10 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
Best chart rank#87 — better—
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.0 — better16.6
Further details — not scored
Size332 MB352 MB
Age rating4+17+
DeveloperRingCentral, IncSynclio

Customer experience

RingCentral

All ratings77,451 ratings
Positive96.6%
Neutral1.1%
Negative2.3%
Written reviews543 reviews
Positive36.6%
Neutral8.5%
Negative54.9%

HighLevel

All ratings3,688 ratings
Positive85.6%
Neutral4.2%
Negative10.2%
Written reviews150 reviews
Positive24.7%
Neutral15.3%
Negative60.0%

User reviews

RingCentral

From 77K App Store ratings

What we love

  • 🚀 Reliable service
  • 📞 Convenient for businesses
  • 🤝 Great for team communication
  • 💻 Seamless integration across devices

Room to improve

  • 🐛 Buggy app with frequent issues
  • 🤖 Poor customer service and support
  • 🔒 Difficult to cancel subscription
  • 🔍 Lack of transparency in pricing and policies

HighLevel

From 3.7K App Store ratings

What we love

  • 🚀 Fundamentally changed everything
  • 🚀 Excellent software
  • 🚀 Great app
  • 🚀 Amazing software
  • 🚀 Comprehensive and simple to use

Room to improve

  • 🐛 Extremely glitchy. Can't handle volume.
  • 🐛 Not reliable
  • 🐛 Doesn't work consistently
  • 🐛 Inconsistent
  • 🐛 Bad just bad

Bugs and requests

RingCentral

Reported bugs

4 issues
  • Missed calls and notifications
  • Unreliable call quality and connectivity
  • Syncing and login issues
  • Inability to delete messages

Requested features

4 requests
  • Dark app icon
  • Apple Watch support
  • Improved SMS/text messaging functionality
  • Customizable app interface

HighLevel

Reported bugs

20 issues
  • Login screen freezes
  • Incompatible with older devices
  • Notifications and messages not loading
  • Can't create account
  • App crashes mid call
Show 15 more
  • No notifications
  • Loading issues after update
  • Horrible update
  • New app sucks!
  • Lots of bugs
  • Bad update
  • Keep getting bumped out
  • Terrible new update
  • Can't change any settings
  • Call quality not good
  • Glitchy, rarely ever works
  • App Blacks Out
  • Bad update recently
  • App crash
  • Blank screens and the never ending reload

Requested features

5 requests
  • Dark mode option
  • Advanced analytics dashboard
  • Ability to cc/bcc on new emails
  • Ability to forward previously sent emails
  • Improve email tech and notifications

In-app purchases

None

RingCentral

No in-app purchases

None

HighLevel

No in-app purchases

Questions

Is RingCentral free?
RingCentral is free to download, with no in-app purchases.
Is HighLevel free?
HighLevel is free to download, with no in-app purchases.
Which has better reviews, RingCentral or HighLevel?
RingCentral is rated higher. RingCentral averages 4.8 out of 5 from 77K ratings, while HighLevel averages 4.5 from 3.7K ratings.
Do RingCentral or HighLevel have ads?
Neither RingCentral nor HighLevel shows ads.
Which is updated more often, RingCentral or HighLevel?
RingCentral ships an update every 3 weeks, and HighLevel every 10 days. Most recently, RingCentral was updated on September 24, 2026 and HighLevel on September 24, 2026.

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