Devs have no reason to be this petty
So I set up audio with ring central. The ring tone on this app is set to use media volume for ringer instead of the ringtone volume. I expected the app of an org so big to at-least have something so basic be properly utilized. Also if we 0 out media volume, for that. You stop hearing in call volume. Who does that?
I phone has 2 separate volume controls for in call volume and ringer volume. Do a better job ring central. Also rurning notifications off does not stop calls from coming in.
Bummer
I phone has 2 separate volume controls for in call volume and ringer volume. Do a better job ring central. Also rurning notifications off does not stop calls from coming in.
Bummer
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unresponsive legal team and unresponsive customer service
I wish it was possible to leave zero stars for ringcentral. I've been with them for years and I find they don't respond to emails, they waste your time on the phone, they have terrible customer service, and essentially they don't offer a quality product. Excited to find a replacement.
Need a Feedback Tab
My office uses ring as our main phone line- so we have an office number and our own direct lines. WE NEED a way to see incoming call previews and what phone number is being called. I feel like this should be a simple fix.
Amazing
Great service! I wouldn’t change anything except the short lad/delay between yourself and person on the other end. It overall it’s great!
Long Listener First Time Caller
Our relationship stared off sour, but after a few updates—Ringy has gotten its act together. Thank you.
Bad connections and dropped calls
The call quality with ring central is awful. I get many dropped calls and can barely hear people on the phone. When I do hear them it makes their voice sound robotic and hard to understand. Not all my calls are like this but the majority are. Most people I work with have the same issues as well, in a company of roughly 50 or so.
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What Is Going On With This App??????
Ring Central: Signs me out immediately after I sign in for “security purposes”
Also Ring Central: Bombards me with notifications as if I’m signed in anyway.
I think since the App is pretty much useless I should just delete it.
Also Ring Central: Bombards me with notifications as if I’m signed in anyway.
I think since the App is pretty much useless I should just delete it.
App Settings Does Not Work
Settings does not work. I have silenced notifications yet i still get calls and message notifications. I change status to DND or Appear offline it always reverts back to online. After every update the app just gets worse.
Unable to Silence Notifications
I have tried every possible setting on Apple and in the app to silence notifications from RingCentral when I am not at work. No matter what I do, or how many times I try, notifications continue to break through. It is severely harming my quality of life and I wish I could delete the app. Unfortunately I have to use it for work. Please fix this issue and allow me to silence notifications on any sort of schedule.
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Bad customer service
I attempted to call them after hours, and they were unable to help me
True Convenience
I find that RingCentral is one of the more friendly software programs for communication. It’s really nice. I utilize it for remote work. My patients contact me directly We communicate back-and-forth via text voicemail even email. I really enjoy it. Thank you, RingCentral.
Dark Icon
Needs a dark app icon and dark mode please
Otherwise a great business phone pack!
Otherwise a great business phone pack!
So difficult!!
I can’t make my number say it’s from the city the business is located in and miss many leads because of it. People think it’s spam.
Also shows studio number for the first minute when missing a call, so I can’t call back for a while.
So many glitches and difficult to uninstall.
Also shows studio number for the first minute when missing a call, so I can’t call back for a while.
So many glitches and difficult to uninstall.
Waste of money
Their phone system is very poor quality. The audio is delayed and muffled. It’s a waste of money.
The Omni Therapy RING CENTRAL SITE
Every other day I have to start all over again to get to my patients. This is sooooo frustrating !
Don’t sign a contract!
Their contract renewal period shows 1 yr, but the fine print says that if you don’t give 30 days notice, they automatically renew you for the next year too! No hope of reducing the number of lines either!!!!!
So easy!!
We love our RingCentral phone service. So easy to use!! We’ve got 8 years with the system and it works perfectly!!
Can’t view or send messages
I cannot send or receive direct messages from my boss or teammates. This defeats the whole reason for me having this app.
Great service
Ring Central has many great features, and consistently creates new innovations. I really like that I can use it via my cell phone, and I can quickly transfer between a desktop phone and the cell. And having the ability to text is great.
Bait and switch
They lied to get us signed up. We moved from Vonage to Nextiva to Ring and we’re back with Vonage. I’d wager they don’t pay their workers a livable wage as well
