RingCentral vs NextivaONE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RingCentral
Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.
- Unified calls, messages, meetings, and faxes
- AI Assistant for notes and transcriptions
- Team chat with file sharing
- HD video meetings with whiteboarding
- Business SMS with translations
- Digital faxing
- Work and personal modes
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Run your business communications from anywhere with AI built in. RingCentral brings your business phone, messages, and meetings into one powerful mobile app, enhanced with AI across every interaction. AI-powered communication, everywhere AI Receptionist Automatically answer, route, and manage inbound calls so your business never misses a customer. AI Calling Handle calls smarter with AI-powered assistance during and after every conversation. AI Notes and Transcripts Capture every call and meeting with transcripts, summaries, and action items. AI Conversation Expert Get insights, coaching, and recommendations to improve conversations and outcomes. AI Messaging and SMS Manage customer conversations in a shared SMS inbox and let AI draft replies and recaps. Your complete business phone on mobile • Make and receive calls with your business number • Send and receive SMS and team messages • Host and join video meetings from anywhere • Access contacts, call history, and voicemail in one place Built for teams and businesses of any size • Support sales, service, and operations on the go • Stay connected across devices with one unified system • Integrate with Google, Microsoft, Salesforce, and more Enterprise-grade reliability • Secure, compliant cloud communications • 99.999% availability for business-critical conversations • Trusted by 500,000 businesses worldwide Download now and access your RingCentral communications on mobile.
NextivaONE
Establish a professional presence with a dedicated business phone number for calls and texts. Manage contacts, send SMS/MMS, and enjoy unlimited voice calling within the US and Canada. Offers free number porting and local/toll-free numbers.
- Dedicated business phone number
- Unlimited US/Canada calling
- Mobile texting (SMS/MMS)
- Contact management
- Business voicemail
- Free number porting
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Keep your work life separate from your personal life by getting a dedicated business phone number for calls, texts, and contact management. With NextivaONE, you can connect with your customers and team using unlimited voice calling within the US and Canada. Additionally, you can send texts using your business phone number. Key features include: * Unlimited calling (US and Canada) * Mobile texting (SMS/MMS) * Mobile contact management * Contacts integration * Business voicemail * Free number porting * Free local and toll-free numbers * 24/7 customer support Join over 100,000 Nextiva customers who rely on the most dependable network in the industry.
Screenshots
Verdict
The clearest difference is rating: RingCentral at 4.8 against NextivaONE's 4.2. RingCentral also leads on review sentiment (37% vs 13%) and ratings volume (77K vs 7.1K). NextivaONE's advantage is monetization model (free vs subscription). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RingCentral holds the better App Store score, 4.8 against 4.2. That said, the two scores are not equally well evidenced: RingCentral has 77K ratings behind it against 7.1K, so its average is the more settled of the two. Written reviews point the same way: 37% of RingCentral's written reviews are positive against 13% of NextivaONE's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 24, 2026 and September 20, 2026 respectively.
| Parameter | RingCentral | NextivaONE |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (77K ratings) — better | 4.2 (7.1K ratings) |
| Positive reviews | 36.6% of reviews — better | 13.0% of reviews |
| Number of ratings | 77K — better | 7.1K |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Best chart rank | #108 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 332 MB | 136 MB |
| Age rating | 4+ | 4+ |
| Developer | RingCentral, Inc | Nextiva |
Customer experience
RingCentral
NextivaONE
User reviews
RingCentral
From 77K App Store ratingsWhat we love
- 🚀 Reliable service
- 📞 Convenient for businesses
- 🤝 Great for team communication
- 💻 Seamless integration across devices
Room to improve
- 🐛 Buggy app with frequent issues
- 🤖 Poor customer service and support
- 🔒 Difficult to cancel subscription
- 🔍 Lack of transparency in pricing and policies
NextivaONE
From 7.1K App Store ratingsWhat we love
- 🚀 Ease of use
- 👍 Accessibility
- 🔒 Call quality
Room to improve
- 🐛 Dropped calls
- 🐛 Missed notifications
- 🐛 Unreliable app performance
- 🐛 Buggy text messaging
- 🐛 Poor call transfer functionality
Bugs and requests
RingCentral
Reported bugs
4 issues- Missed calls and notifications
- Unreliable call quality and connectivity
- Syncing and login issues
- Inability to delete messages
Requested features
4 requests- Dark app icon
- Apple Watch support
- Improved SMS/text messaging functionality
- Customizable app interface
NextivaONE
Reported bugs
4 issues- Calls not ringing on mobile device
- Inability to view voicemails and call history
- Frequent app crashes and freezes
- Sync issues between mobile and desktop apps
Requested features
4 requests- Improved call handling and management
- Enhanced text messaging capabilities
- Streamlined login and logout process
- Customizable app settings and defaults
In-app purchases
RingCentral
No in-app purchases
NextivaONE
No in-app purchases
Questions
Is RingCentral free?
Is NextivaONE free?
Which has better reviews, RingCentral or NextivaONE?
Do RingCentral or NextivaONE have ads?
Which is updated more often, RingCentral or NextivaONE?
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