Comparison

RingCentral vs Quo (formerly OpenPhone)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RingCentral

Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.

Highlights
  • Unified calls, messages, meetings, and faxes
  • AI Assistant for notes and transcriptions
  • Team chat with file sharing
  • HD video meetings with whiteboarding
  • Business SMS with translations
  • Digital faxing
  • Work and personal modes
Features
Currently charting
Read full description

Run your business communications from anywhere with AI built in. RingCentral brings your business phone, messages, and meetings into one powerful mobile app, enhanced with AI across every interaction. AI-powered communication, everywhere AI Receptionist Automatically answer, route, and manage inbound calls so your business never misses a customer. AI Calling Handle calls smarter with AI-powered assistance during and after every conversation. AI Notes and Transcripts Capture every call and meeting with transcripts, summaries, and action items. AI Conversation Expert Get insights, coaching, and recommendations to improve conversations and outcomes. AI Messaging and SMS Manage customer conversations in a shared SMS inbox and let AI draft replies and recaps. Your complete business phone on mobile • Make and receive calls with your business number • Send and receive SMS and team messages • Host and join video meetings from anywhere • Access contacts, call history, and voicemail in one place Built for teams and businesses of any size • Support sales, service, and operations on the go • Stay connected across devices with one unified system • Integrate with Google, Microsoft, Salesforce, and more Enterprise-grade reliability • Secure, compliant cloud communications • 99.999% availability for business-critical conversations • Trusted by 500,000 businesses worldwide Download now and access your RingCentral communications on mobile.

About

Quo (formerly OpenPhone)

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

Highlights
  • Unified calls, texts, and customer info
  • Shared inboxes and internal notes
  • Mini CRM with custom contact properties
  • AI-powered 24/7 call answering
  • Flexible call routing
  • Scalable for business growth
Features
Currently charting
Read full description

Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale. Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Terms of use: https://www.quo.com/terms Privacy policy: https://www.quo.com/privacy

Screenshots

RingCentral4 screens
Quo (formerly OpenPhone)4 screens

Verdict

The call

The clearest difference is in-app purchases: RingCentral at none against Quo (formerly OpenPhone)'s 5. RingCentral also leads on rating (4.8 vs 4.4) and ratings volume (77K vs 11K). Quo (formerly OpenPhone)'s advantage is update cadence (every 10 days vs every 3 weeks). On price, review sentiment, ads and chart position there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Quo (formerly OpenPhone) sells 5 in-app purchases, starting at $21.00 per month. RingCentral asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

RingCentral holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: RingCentral has 77K ratings behind it against 11K, so its average is the more settled of the two. Written reviews point the same way: 37% of RingCentral's written reviews are positive against 34% of Quo (formerly OpenPhone)'s.

UpkeepUpdate frequency

RingCentral ships an update every 3 weeks, Quo (formerly OpenPhone) every 10 days. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard5 real differences · 6 level
RingCentral versus Quo (formerly OpenPhone): the parameters behind the verdict, then further details
ParameterRingCentralQuo (formerly OpenPhone)
PriceFreeFree
Rating4.8 (77K ratings) — better4.4 (11K ratings)
Positive reviews36.6% of reviews — better34.1% of reviews
Number of ratings77K — better11K
Update frequencyEvery 3 weeksEvery 10 days — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationSubscriptionFree with in-app purchases — better
Best chart rank#97#56 — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size332 MB133 MB
Age rating4+4+
DeveloperRingCentral, IncOpenPhone Technologies Inc

Customer experience

RingCentral

All ratings77,451 ratings
Positive96.6%
Neutral1.1%
Negative2.3%
Written reviews543 reviews
Positive36.6%
Neutral8.5%
Negative54.9%

Quo (formerly OpenPhone)

All ratings10,793 ratings
Positive84.3%
Neutral3.9%
Negative11.8%
Written reviews750 reviews
Positive34.1%
Neutral8.1%
Negative57.7%

User reviews

RingCentral

From 77K App Store ratings

What we love

  • 🚀 Reliable service
  • 📞 Convenient for businesses
  • 🤝 Great for team communication
  • 💻 Seamless integration across devices

Room to improve

  • 🐛 Buggy app with frequent issues
  • 🤖 Poor customer service and support
  • 🔒 Difficult to cancel subscription
  • 🔍 Lack of transparency in pricing and policies

Quo (formerly OpenPhone)

From 11K App Store ratings

What we love

  • 🚀 Great phone
  • 👍 Fantastic App
  • 👍 Great app!
  • 👍 Great service
  • 👍 Amazing!

Room to improve

  • 🔇 Unable to mute individual numbers
  • 🐛 SMS notifications don't alert sometimes
  • 🔒 Forced to let AI read all of our messages
  • 🔒 Scam
  • 🔒 Complex Registration

Bugs and requests

RingCentral

Reported bugs

4 issues
  • Missed calls and notifications
  • Unreliable call quality and connectivity
  • Syncing and login issues
  • Inability to delete messages

Requested features

4 requests
  • Dark app icon
  • Apple Watch support
  • Improved SMS/text messaging functionality
  • Customizable app interface

Quo (formerly OpenPhone)

Reported bugs

20 issues
  • Messages don't always appear
  • Does Not Work for SMS Verification
  • Bad connection
  • OTP malfunction
  • Issues with calls showing as scam
Show 15 more
  • Muffled sound quality
  • Incorrect notifications
  • Calls not ringing or going to voicemail
  • Texts not sending
  • Dropped calls
  • Syncing issues with contacts
  • Delayed notifications
  • Ringtone issues
  • Billing issues
  • Account blocking
  • Porting issues
  • Inability to delete messages
  • Call quality issues
  • Number showing as spam
  • Inability to search messages by number

Requested features

5 requests
  • Make it Conference Call option
  • Custom Notification Tones
  • Transfer Call & 3 Way
  • Dark mode option
  • Advanced analytics dashboard

In-app purchases

None

RingCentral

No in-app purchases

5 purchases

Quo (formerly OpenPhone)

Subscriptions5
  • Starter Plan7 Days trial$21.001 Month
  • Starter Plan - 2 Numbers$26.001 Month
  • Starter Plan - 3 Numbers$31.001 Month
Show 2 more
  • Starter Plan - 4 Numbers$51.991 Month
  • Starter Plan - 5 Numbers$64.991 Month

Questions

Is RingCentral free?
RingCentral is free to download, with no in-app purchases.
Is Quo (formerly OpenPhone) free?
Quo (formerly OpenPhone) is free to download, with in-app purchases available.
Which has better reviews, RingCentral or Quo (formerly OpenPhone)?
RingCentral is rated higher. RingCentral averages 4.8 out of 5 from 77K ratings, while Quo (formerly OpenPhone) averages 4.4 from 11K ratings.
Do RingCentral or Quo (formerly OpenPhone) have ads?
Neither RingCentral nor Quo (formerly OpenPhone) shows ads.
Which is updated more often, RingCentral or Quo (formerly OpenPhone)?
RingCentral ships an update every 3 weeks, and Quo (formerly OpenPhone) every 10 days. Most recently, RingCentral was updated on September 24, 2026 and Quo (formerly OpenPhone) on September 23, 2026.
Which is more popular, RingCentral or Quo (formerly OpenPhone)?
RingCentral currently peaks at #97 in the App Store charts, and Quo (formerly OpenPhone) at #56. Chart position reflects recent download velocity rather than total install base.

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