RingCentral vs Quo (formerly OpenPhone)
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RingCentral
Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.
- Unified calls, messages, meetings, and faxes
- AI Assistant for notes and transcriptions
- Team chat with file sharing
- HD video meetings with whiteboarding
- Business SMS with translations
- Digital faxing
- Work and personal modes
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Run your business communications from anywhere with AI built in. RingCentral brings your business phone, messages, and meetings into one powerful mobile app, enhanced with AI across every interaction. AI-powered communication, everywhere AI Receptionist Automatically answer, route, and manage inbound calls so your business never misses a customer. AI Calling Handle calls smarter with AI-powered assistance during and after every conversation. AI Notes and Transcripts Capture every call and meeting with transcripts, summaries, and action items. AI Conversation Expert Get insights, coaching, and recommendations to improve conversations and outcomes. AI Messaging and SMS Manage customer conversations in a shared SMS inbox and let AI draft replies and recaps. Your complete business phone on mobile • Make and receive calls with your business number • Send and receive SMS and team messages • Host and join video meetings from anywhere • Access contacts, call history, and voicemail in one place Built for teams and businesses of any size • Support sales, service, and operations on the go • Stay connected across devices with one unified system • Integrate with Google, Microsoft, Salesforce, and more Enterprise-grade reliability • Secure, compliant cloud communications • 99.999% availability for business-critical conversations • Trusted by 500,000 businesses worldwide Download now and access your RingCentral communications on mobile.
Quo (formerly OpenPhone)
This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.
- Unified calls, texts, and customer info
- Shared inboxes and internal notes
- Mini CRM with custom contact properties
- AI-powered 24/7 call answering
- Flexible call routing
- Scalable for business growth
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Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale. Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Terms of use: https://www.quo.com/terms Privacy policy: https://www.quo.com/privacy
Screenshots
Verdict
The clearest difference is in-app purchases: RingCentral at none against Quo (formerly OpenPhone)'s 5. RingCentral also leads on rating (4.8 vs 4.4) and ratings volume (77K vs 11K). Quo (formerly OpenPhone)'s advantage is update cadence (every 10 days vs every 3 weeks). On price, review sentiment, ads and chart position there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Quo (formerly OpenPhone) sells 5 in-app purchases, starting at $21.00 per month. RingCentral asks for nothing beyond the download.
RingCentral holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: RingCentral has 77K ratings behind it against 11K, so its average is the more settled of the two. Written reviews point the same way: 37% of RingCentral's written reviews are positive against 34% of Quo (formerly OpenPhone)'s.
RingCentral ships an update every 3 weeks, Quo (formerly OpenPhone) every 10 days. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | RingCentral | Quo (formerly OpenPhone) |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (77K ratings) — better | 4.4 (11K ratings) |
| Positive reviews | 36.6% of reviews — better | 34.1% of reviews |
| Number of ratings | 77K — better | 11K |
| Update frequency | Every 3 weeks | Every 10 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Subscription | Free with in-app purchases — better |
| Best chart rank | #97 | #56 — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 332 MB | 133 MB |
| Age rating | 4+ | 4+ |
| Developer | RingCentral, Inc | OpenPhone Technologies Inc |
Customer experience
RingCentral
Quo (formerly OpenPhone)
User reviews
RingCentral
From 77K App Store ratingsWhat we love
- 🚀 Reliable service
- 📞 Convenient for businesses
- 🤝 Great for team communication
- 💻 Seamless integration across devices
Room to improve
- 🐛 Buggy app with frequent issues
- 🤖 Poor customer service and support
- 🔒 Difficult to cancel subscription
- 🔍 Lack of transparency in pricing and policies
Quo (formerly OpenPhone)
From 11K App Store ratingsWhat we love
- 🚀 Great phone
- 👍 Fantastic App
- 👍 Great app!
- 👍 Great service
- 👍 Amazing!
Room to improve
- 🔇 Unable to mute individual numbers
- 🐛 SMS notifications don't alert sometimes
- 🔒 Forced to let AI read all of our messages
- 🔒 Scam
- 🔒 Complex Registration
Bugs and requests
RingCentral
Reported bugs
4 issues- Missed calls and notifications
- Unreliable call quality and connectivity
- Syncing and login issues
- Inability to delete messages
Requested features
4 requests- Dark app icon
- Apple Watch support
- Improved SMS/text messaging functionality
- Customizable app interface
Quo (formerly OpenPhone)
Reported bugs
20 issues- Messages don't always appear
- Does Not Work for SMS Verification
- Bad connection
- OTP malfunction
- Issues with calls showing as scam
Show 15 moreShow fewer
- Muffled sound quality
- Incorrect notifications
- Calls not ringing or going to voicemail
- Texts not sending
- Dropped calls
- Syncing issues with contacts
- Delayed notifications
- Ringtone issues
- Billing issues
- Account blocking
- Porting issues
- Inability to delete messages
- Call quality issues
- Number showing as spam
- Inability to search messages by number
Requested features
5 requests- Make it Conference Call option
- Custom Notification Tones
- Transfer Call & 3 Way
- Dark mode option
- Advanced analytics dashboard
In-app purchases
RingCentral
No in-app purchases
Quo (formerly OpenPhone)
- Starter Plan7 Days trial$21.001 Month
- Starter Plan - 2 Numbers$26.001 Month
- Starter Plan - 3 Numbers$31.001 Month
Show 2 moreShow fewer
- Starter Plan - 4 Numbers$51.991 Month
- Starter Plan - 5 Numbers$64.991 Month
Questions
Is RingCentral free?
Is Quo (formerly OpenPhone) free?
Which has better reviews, RingCentral or Quo (formerly OpenPhone)?
Do RingCentral or Quo (formerly OpenPhone) have ads?
Which is updated more often, RingCentral or Quo (formerly OpenPhone)?
Which is more popular, RingCentral or Quo (formerly OpenPhone)?
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