NextivaONE vs Quo (formerly OpenPhone)
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NextivaONE
Establish a professional presence with a dedicated business phone number for calls and texts. Manage contacts, send SMS/MMS, and enjoy unlimited voice calling within the US and Canada. Offers free number porting and local/toll-free numbers.
- Dedicated business phone number
- Unlimited US/Canada calling
- Mobile texting (SMS/MMS)
- Contact management
- Business voicemail
- Free number porting
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Keep your work life separate from your personal life by getting a dedicated business phone number for calls, texts, and contact management. With NextivaONE, you can connect with your customers and team using unlimited voice calling within the US and Canada. Additionally, you can send texts using your business phone number. Key features include: * Unlimited calling (US and Canada) * Mobile texting (SMS/MMS) * Mobile contact management * Contacts integration * Business voicemail * Free number porting * Free local and toll-free numbers * 24/7 customer support Join over 100,000 Nextiva customers who rely on the most dependable network in the industry.
Quo (formerly OpenPhone)
This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.
- Unified calls, texts, and customer info
- Shared inboxes and internal notes
- Mini CRM with custom contact properties
- AI-powered 24/7 call answering
- Flexible call routing
- Scalable for business growth
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Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale. Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Terms of use: https://www.quo.com/terms Privacy policy: https://www.quo.com/privacy
Screenshots
Verdict
The clearest difference is in-app purchases: NextivaONE at none against Quo (formerly OpenPhone)'s 5. Quo (formerly OpenPhone)'s advantage is review sentiment (34% vs 13%) and rating (4.4 vs 4.2). On price, ratings volume, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Quo (formerly OpenPhone) sells 5 in-app purchases, starting at $21.00 per month. NextivaONE asks for nothing beyond the download.
Quo (formerly OpenPhone) holds the better App Store score, 4.4 against 4.2. Both are backed by a comparable volume of ratings — 7.1K and 11K respectively. Written reviews point the same way: 13% of NextivaONE's written reviews are positive against 34% of Quo (formerly OpenPhone)'s.
NextivaONE ships an update every 3 weeks, Quo (formerly OpenPhone) every 10 days. The most recent releases landed on September 20, 2026 and September 23, 2026 respectively.
| Parameter | NextivaONE | Quo (formerly OpenPhone) |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (7.1K ratings) | 4.4 (11K ratings) — better |
| Positive reviews | 13.0% of reviews | 34.1% of reviews — better |
| Number of ratings | 7.1K | 11K — better |
| Update frequency | Every 3 weeks | Every 10 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #56 — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 136 MB | 133 MB |
| Age rating | 4+ | 4+ |
| Developer | Nextiva | OpenPhone Technologies Inc |
Customer experience
NextivaONE
Quo (formerly OpenPhone)
User reviews
NextivaONE
From 7.1K App Store ratingsWhat we love
- 🚀 Ease of use
- 👍 Accessibility
- 🔒 Call quality
Room to improve
- 🐛 Dropped calls
- 🐛 Missed notifications
- 🐛 Unreliable app performance
- 🐛 Buggy text messaging
- 🐛 Poor call transfer functionality
Quo (formerly OpenPhone)
From 11K App Store ratingsWhat we love
- 🚀 Great phone
- 👍 Fantastic App
- 👍 Great app!
- 👍 Great service
- 👍 Amazing!
Room to improve
- 🔇 Unable to mute individual numbers
- 🐛 SMS notifications don't alert sometimes
- 🔒 Forced to let AI read all of our messages
- 🔒 Scam
- 🔒 Complex Registration
Bugs and requests
NextivaONE
Reported bugs
4 issues- Calls not ringing on mobile device
- Inability to view voicemails and call history
- Frequent app crashes and freezes
- Sync issues between mobile and desktop apps
Requested features
4 requests- Improved call handling and management
- Enhanced text messaging capabilities
- Streamlined login and logout process
- Customizable app settings and defaults
Quo (formerly OpenPhone)
Reported bugs
20 issues- Messages don't always appear
- Does Not Work for SMS Verification
- Bad connection
- OTP malfunction
- Issues with calls showing as scam
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- Muffled sound quality
- Incorrect notifications
- Calls not ringing or going to voicemail
- Texts not sending
- Dropped calls
- Syncing issues with contacts
- Delayed notifications
- Ringtone issues
- Billing issues
- Account blocking
- Porting issues
- Inability to delete messages
- Call quality issues
- Number showing as spam
- Inability to search messages by number
Requested features
5 requests- Make it Conference Call option
- Custom Notification Tones
- Transfer Call & 3 Way
- Dark mode option
- Advanced analytics dashboard
In-app purchases
NextivaONE
No in-app purchases
Quo (formerly OpenPhone)
- Starter Plan7 Days trial$21.001 Month
- Starter Plan - 2 Numbers$26.001 Month
- Starter Plan - 3 Numbers$31.001 Month
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- Starter Plan - 4 Numbers$51.991 Month
- Starter Plan - 5 Numbers$64.991 Month
Questions
Is NextivaONE free?
Is Quo (formerly OpenPhone) free?
Which has better reviews, NextivaONE or Quo (formerly OpenPhone)?
Do NextivaONE or Quo (formerly OpenPhone) have ads?
Which is updated more often, NextivaONE or Quo (formerly OpenPhone)?
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