Comparison

NextivaONE vs Quo (formerly OpenPhone)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NextivaONE

Establish a professional presence with a dedicated business phone number for calls and texts. Manage contacts, send SMS/MMS, and enjoy unlimited voice calling within the US and Canada. Offers free number porting and local/toll-free numbers.

Highlights
  • Dedicated business phone number
  • Unlimited US/Canada calling
  • Mobile texting (SMS/MMS)
  • Contact management
  • Business voicemail
  • Free number porting
Features
Read full description

Keep your work life separate from your personal life by getting a dedicated business phone number for calls, texts, and contact management. With NextivaONE, you can connect with your customers and team using unlimited voice calling within the US and Canada. Additionally, you can send texts using your business phone number. Key features include: * Unlimited calling (US and Canada) * Mobile texting (SMS/MMS) * Mobile contact management * Contacts integration * Business voicemail * Free number porting * Free local and toll-free numbers * 24/7 customer support Join over 100,000 Nextiva customers who rely on the most dependable network in the industry.

About

Quo (formerly OpenPhone)

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

Highlights
  • Unified calls, texts, and customer info
  • Shared inboxes and internal notes
  • Mini CRM with custom contact properties
  • AI-powered 24/7 call answering
  • Flexible call routing
  • Scalable for business growth
Features
Currently charting
Read full description

Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale. Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Terms of use: https://www.quo.com/terms Privacy policy: https://www.quo.com/privacy

Screenshots

NextivaONE4 screens
Quo (formerly OpenPhone)4 screens

Verdict

The call

The clearest difference is in-app purchases: NextivaONE at none against Quo (formerly OpenPhone)'s 5. Quo (formerly OpenPhone)'s advantage is review sentiment (34% vs 13%) and rating (4.4 vs 4.2). On price, ratings volume, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Quo (formerly OpenPhone) sells 5 in-app purchases, starting at $21.00 per month. NextivaONE asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Quo (formerly OpenPhone) holds the better App Store score, 4.4 against 4.2. Both are backed by a comparable volume of ratings — 7.1K and 11K respectively. Written reviews point the same way: 13% of NextivaONE's written reviews are positive against 34% of Quo (formerly OpenPhone)'s.

UpkeepUpdate frequency

NextivaONE ships an update every 3 weeks, Quo (formerly OpenPhone) every 10 days. The most recent releases landed on September 20, 2026 and September 23, 2026 respectively.

Scorecard7 real differences · 4 level
NextivaONE versus Quo (formerly OpenPhone): the parameters behind the verdict, then further details
ParameterNextivaONEQuo (formerly OpenPhone)
PriceFreeFree
Rating4.2 (7.1K ratings)4.4 (11K ratings) — better
Positive reviews13.0% of reviews34.1% of reviews — better
Number of ratings7.1K11K — better
Update frequencyEvery 3 weeksEvery 10 days — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
Best chart rank#56 — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.0 — better
Further details — not scored
Size136 MB133 MB
Age rating4+4+
DeveloperNextivaOpenPhone Technologies Inc

Customer experience

NextivaONE

All ratings7,098 ratings
Positive78.1%
Neutral3.3%
Negative18.6%
Written reviews230 reviews
Positive13.0%
Neutral6.5%
Negative80.4%

Quo (formerly OpenPhone)

All ratings10,793 ratings
Positive84.3%
Neutral3.9%
Negative11.8%
Written reviews750 reviews
Positive34.1%
Neutral8.1%
Negative57.7%

User reviews

NextivaONE

From 7.1K App Store ratings

What we love

  • 🚀 Ease of use
  • 👍 Accessibility
  • 🔒 Call quality

Room to improve

  • 🐛 Dropped calls
  • 🐛 Missed notifications
  • 🐛 Unreliable app performance
  • 🐛 Buggy text messaging
  • 🐛 Poor call transfer functionality

Quo (formerly OpenPhone)

From 11K App Store ratings

What we love

  • 🚀 Great phone
  • 👍 Fantastic App
  • 👍 Great app!
  • 👍 Great service
  • 👍 Amazing!

Room to improve

  • 🔇 Unable to mute individual numbers
  • 🐛 SMS notifications don't alert sometimes
  • 🔒 Forced to let AI read all of our messages
  • 🔒 Scam
  • 🔒 Complex Registration

Bugs and requests

NextivaONE

Reported bugs

4 issues
  • Calls not ringing on mobile device
  • Inability to view voicemails and call history
  • Frequent app crashes and freezes
  • Sync issues between mobile and desktop apps

Requested features

4 requests
  • Improved call handling and management
  • Enhanced text messaging capabilities
  • Streamlined login and logout process
  • Customizable app settings and defaults

Quo (formerly OpenPhone)

Reported bugs

20 issues
  • Messages don't always appear
  • Does Not Work for SMS Verification
  • Bad connection
  • OTP malfunction
  • Issues with calls showing as scam
Show 15 more
  • Muffled sound quality
  • Incorrect notifications
  • Calls not ringing or going to voicemail
  • Texts not sending
  • Dropped calls
  • Syncing issues with contacts
  • Delayed notifications
  • Ringtone issues
  • Billing issues
  • Account blocking
  • Porting issues
  • Inability to delete messages
  • Call quality issues
  • Number showing as spam
  • Inability to search messages by number

Requested features

5 requests
  • Make it Conference Call option
  • Custom Notification Tones
  • Transfer Call & 3 Way
  • Dark mode option
  • Advanced analytics dashboard

In-app purchases

None

NextivaONE

No in-app purchases

5 purchases

Quo (formerly OpenPhone)

Subscriptions5
  • Starter Plan7 Days trial$21.001 Month
  • Starter Plan - 2 Numbers$26.001 Month
  • Starter Plan - 3 Numbers$31.001 Month
Show 2 more
  • Starter Plan - 4 Numbers$51.991 Month
  • Starter Plan - 5 Numbers$64.991 Month

Questions

Is NextivaONE free?
NextivaONE is free to download, with no in-app purchases.
Is Quo (formerly OpenPhone) free?
Quo (formerly OpenPhone) is free to download, with in-app purchases available.
Which has better reviews, NextivaONE or Quo (formerly OpenPhone)?
Quo (formerly OpenPhone) is rated higher. NextivaONE averages 4.2 out of 5 from 7.1K ratings, while Quo (formerly OpenPhone) averages 4.4 from 11K ratings.
Do NextivaONE or Quo (formerly OpenPhone) have ads?
Neither NextivaONE nor Quo (formerly OpenPhone) shows ads.
Which is updated more often, NextivaONE or Quo (formerly OpenPhone)?
NextivaONE ships an update every 3 weeks, and Quo (formerly OpenPhone) every 10 days. Most recently, NextivaONE was updated on September 20, 2026 and Quo (formerly OpenPhone) on September 23, 2026.

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