Web vs Avaya Workplace
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Web
Access company intranet, internet, and web apps securely and intuitively. This app provides instant access to internal network sites without manual VPN connection, and organizes all your bookmarks in one place. It also features a built-in QR code scanner.
- Secure intranet access
- No manual VPN connection
- Centralized bookmark management
- Add, edit, and remove bookmarks
- QR code scanning
- Access web apps
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Experience intuitive, secure browsing across intranet, internet, and web apps. Workspace ONE Web gives you instant access to your company’s internal network sites while you’re on the go without the hassle of manually connecting to a VPN. **Instantly Access Company Sites and Intranet** Enjoy frictionless access to your organization’s websites and intranet in a flash without manually configuring a VPN. **Find All of Your Bookmarks in One Place** Your company can push bookmarks down to your app for you to easily locate. You can also edit and remove bookmarks or add your own. Having a hard time locating your bookmarks? Tap the action grid at the bottom and tap “Bookmarks”. **Scan QR Codes on the Fly** Need to scan a QR code? Navigate to the Browser’s URL address bar, tap the code on the right, enable access to the camera and your device is ready to scan! To optimize security and productivity for your device, Omnissa will need to collect some device identity information, such as: • Phone Number • Serial Number • UDID (Universal Device Identifier) • IMEI (International Mobile Equipment Identifier) • SIM Card Identifier • Mac Address • Currently Connected SSID
Avaya Workplace
This app connects your mobile device to your office communication system for VoIP calling, video conferencing, instant messaging, and presence status. It allows you to make calls using your office number, manage voicemails visually, and access your corporate directory.
- VoIP calling over Wi-Fi/mobile data
- Conceal mobile phone number
- Cellular voice integration
- Call mobility and handoff
- Visual voicemail
- Instant messaging
- Presence status
- Corporate directory access
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Avaya Workplace integrates your iPhone and iPad with your office Avaya Aura or IP Office communications environment and delivers mobile voice & video VoIP calling, rich conferencing, instant messaging, presence, visual voicemail, corporate directory access, call history and more! Key Capabilities (Feature availability will vary based on your environment and configured services) · VoIP calls – Lower your mobile service charges by making VoIP calls over Wi-Fi or mobile data networks · Conceal Your Mobile Phone Number - Calls made with Avaya Workplace are handled by your office communication system and will display your office calling line ID, not your mobile phone number · Cellular Voice integration – If VoIP isn’t your best option, then traditional cellular voice service can be used and calls will still be routed through your office communication system · Call Mobility – VoIP roaming between Wi-Fi and 3/4G networks, and call handoff between cellular voice and VoIP · Single Number Contact – Choose to have incoming office calls ring on your iPhone and/or any other phone you may want to use · Visual voicemail – Enables you to see who left you a voice message and when it arrived. Messages can be played in any order. · Instant Messaging – Exchange text messages and multi-media file attachments with archival/retrieval · Presence status – View the Presence status of colleagues · 24X7 call logs shows all office line call activity regardless of which device was used or when calls arrived · Corporate Directory Integration – Search for corporate contacts and create a list of favorites · Integrated audio / video / web conferencing with Avaya Workplace Meetings Online and Avaya Workplace Conferencing
Screenshots
Verdict
The clearest difference is rating: Web at 4.5 against Avaya Workplace's 2.1. Web also leads on ratings volume (22K vs 346). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Web holds the better App Store score, 4.5 against 2.1. That said, the two scores are not equally well evidenced: Web has 22K ratings behind it against 346, so its average is the more settled of the two. Written reviews complicate that: 18% of Web's written reviews are positive against 19% of Avaya Workplace's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 2 months. Both last shipped on September 29, 2026.
| Parameter | Web | Avaya Workplace |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (22K ratings) — better | 2.1 (346 ratings) |
| Positive reviews | 17.6% of reviews | 19.1% of reviews — better |
| Number of ratings | 22K — better | 346 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 97 MB | 143 MB |
| Age rating | 4+ | 4+ |
| Developer | AirWatch, LLC | Avaya, Inc. |
Customer experience
Web
Avaya Workplace
User reviews
Web
From 22K App Store ratingsWhat we love
- 👍 User-friendly interface
- 🚀 Fast and responsive
- 📲 Convenient mobile access
Room to improve
- 🐛 Frequent crashes and freezes
- 🔌 Connectivity issues
- 📄 Rendering problems with certain pages
- 🔒 Security and profile initialization errors
Avaya Workplace
From 346 App Store ratingsWhat we love
- 🚀 Great collaboration tool
- 📅 Calendar integration
- 💬 Intuitive messaging
- 🎥 Seamless video conferencing
Room to improve
- 🐛 Frequent crashes and bugs
- 🔋 Heavy battery drain
- 🔒 Unreliable security features
- 📞 Incoming calls not working properly
Bugs and requests
Web
Reported bugs
3 issues- Incompatibility with iOS 14.5 and later
- Kiosk mode issues after recent update
- Inability to download/print payslips
Requested features
3 requests- Dark mode option
- Face ID/Touch ID support
- Improved offline functionality
Avaya Workplace
Reported bugs
4 issues- Incoming calls not ringing unless app is open
- Calls dropping or poor call quality
- Login and sign-out issues
- Compatibility problems with newer iOS versions
Requested features
4 requests- Dark mode option
- Improved call history and contact integration
- Better background app functionality
- More customization options
In-app purchases
Web
No in-app purchases
Avaya Workplace
No in-app purchases
Questions
Is Web free?
Is Avaya Workplace free?
Which has better reviews, Web or Avaya Workplace?
Do Web or Avaya Workplace have ads?
Which is updated more often, Web or Avaya Workplace?
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