This enterprise-class application facilitates secure, HIPAA-compliant voice and text communication for healthcare teams. It enables instant connections, real-time situational awareness, and integration with clinical systems to improve patient care and staff productivity.
What We Love
- 👍 Appreciated for texting back and forth
- 💡 Ability to collaborate with colleagues
- 💡 Integrated secure texting
- 💡 Voice calling capability
Room to Improve
- 🐛 App quits frequently
- 🐛 Interface is medieval and not intuitive
- 🐛 Notifications are hit or miss
- 🐛 Customization is nonexistent
- 🐛 Relentless Bluetooth reminder
- 🐛 Cannot mute messages
- 🐛 Cannot find hidden chats
- 🐛 Invasive location permission requests
- 🐛 Unusable for calls due to static
- 🐛 Crashes every other time on sign-on
- 🐛 No way to set Home Screen defaults
- 🐛 No way to set default to all contacts
- 🐛 No way to set default to all patients
- 🐛 No function/aspect works smoothly
- 🐛 Finding contacts is hard
- 🐛 Messages don't pop up until phone is opened
- 🐛 Call button defaults to Vocera instead of regular phone call
- 🐛 Cannot change PIN within the app
- 🐛 Requires location to be on always for calls
- 🐛 Randomly crashes
- 🐛 Takes up large amount of memory
- 🐛 Bad UI in 2025
- 🐛 Call function never works
- 🐛 Misses urgent messages
- 🐛 Adds stress to job
- 🐛 High background battery drain
- 🐛 Clunky and crashes regularly
- 🐛 Not user-friendly
- 🐛 Works poorly, almost lost job
- 🐛 User unfriendly
- 🐛 Horrible app for iPhone Pro Max
- 🐛 Removes user from on-call status randomly
- 🐛 Crashes every time it becomes active
- 🐛 Multiple glitches with iOS
- 🐛 Screen responsiveness delayed
- 🐛 Awful for busy ICU providers
- 🐛 App automatically drops calls
- 🐛 Doesn't deliver messages well over cell signals
- 🐛 Requires specific Vocera WiFi
- 🐛 Communication failures due to network issues
- 🐛 Too many uncontrolled variables for communication
- 🐛 High rate of communication failure
- 🐛 Horrible for emergencies
- 🐛 Doesn't work for STEMI calls over 70% of time
- 🐛 Logs out if app is closed
- 🐛 Misses EMERGENCY calls
- 🐛 Delayed messages
- 🐛 App disconnects and reconnects for calls
- 🐛 Not helpful in emergency situations
- 🐛 New version does not activate speaker on incoming calls
- 🐛 Impossible to hear incoming calls
- 🐛 Keeps disconnecting since iOS 14
- 🐛 Hard to be available if calls don't connect
- 🐛 Nukes battery
- 🐛 Voice recognition is trash
- 🐛 Requires taking off mask for voice recognition
- 🐛 No touch function to sign in or add to groups
- 🐛 Emergent calls never go through
- 🐛 Always asking for permissions (microphone, Bluetooth)
- 🐛 Constant banner pop-ups for Bluetooth
- 🐛 Cannot turn off Bluetooth prompts
- 🐛 Sending text messages is cumbersome
- 🐛 Frequently incompatible with iOS upgrades
- 🐛 Drains battery, constant background activity
- 🐛 Bluetooth device battery drain
- 🐛 Missing calls throughout the day
- 🐛 Embarrassing for representing organization
- 🐛 Intolerable battery drain
- 🐛 Drains battery even when forced off and on airplane mode
- 🐛 Sound configurations don't work
- 🐛 Random phantom banner notifications
- 🐛 Worst alarm sounds even when notifications are off
- 🐛 Halved battery life
- 🐛 No API for integrating third-party messaging
- 🐛 Not formatted for iPhone X
- 🐛 Notifications routinely missed and delayed
- 🐛 Customer service incompetent/rude
- 🐛 Battery usage gone through the roof
- 🐛 Does not show messages on iPhone lock screen
- 🐛 Needs an acknowledge button
- 🐛 Spaces must be entered for room texts
- 🐛 Scrolling to find numbers is difficult
- 🐛 Cannot stay on template screen after sending
- 🐛 Eliminates camera use
- 🐛 Causes contacts to freeze
- 🐛 Keeps sending calls to voicemail
- 🐛 Last update was terrible
- 🐛 Last version is usable, this version is garbage
- 🐛 Never updated for larger screens
- 🐛 Crashes camera
- 🐛 Breaks all audio on the phone
- 🐛 Pauses audio (Apple Music, podcasts)
- 🐛 Latest version horrible battery drain
- 🐛 Update killing battery
- 🐛 Fills recent call list
- 🐛 Pauses audio after a few minutes
- 🐛 Very clunky interface
- 🐛 Interferes with iPhone audio
- 🐛 Podcasts and audiobooks stop
