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Fix your app!
Game suddenly stops loading when attempting to send a complaint using the “Contact GM” option on the support page. Can’t even send a complaint about a bug I’m dealing with.
Again..?.
So if you didn’t read my last one, which I hope you did, I got muted because some little boy who was being very racist and homophobic, (Yochanan is the name) but.. I got MUTED AGAIN. Do you want another reason this time? There is none.
I was just talking to my friends and we were just talking about pizza and stuff and then suddenly my game got really good and I could barely text to keep cutting off mid sentence and then when I went to text the next day I was muted why was I mute? Who knows and I didn’t say anything bad the day before the day before that or the day before that or that day, so it doesn’t make sense I’m gonna keep dropping them out of reviews, FIX IT.
And now the most baddest thing we talked about that day was most likely the president which we weren’t even talking about the American president. We were just talking about like Russia and then and then Italian food, none of this makes sense
I was just talking to my friends and we were just talking about pizza and stuff and then suddenly my game got really good and I could barely text to keep cutting off mid sentence and then when I went to text the next day I was muted why was I mute? Who knows and I didn’t say anything bad the day before the day before that or the day before that or that day, so it doesn’t make sense I’m gonna keep dropping them out of reviews, FIX IT.
And now the most baddest thing we talked about that day was most likely the president which we weren’t even talking about the American president. We were just talking about like Russia and then and then Italian food, none of this makes sense
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Stop this madness PLEASE LOOK AT THIS,
OK, so I’ve been playing for around four years maybe five but I got off almost 3 years straight because there was someone who texted me a website for corn not like the food corn like the corn that starts with a P, and little me being a Dumbo went to the website, and it scared me and also recently they were this guy not saying names but he was being super homophobic racist and making fun of orphanage like saying I quote “if I bully orphan kids what are they gonna do? Tell their parents?” and also he got me muted, even though I was defending someone who has been through SELF HARM. I did nothing wrong, yeah I still got muted for three days, and the guy was being super homophobic and because I’m dyslexic, he said “ go to school better” and he didn’t know I’m dyslexic so that really really hurt my feelings, but whatever is whatever because doubt you care and there is also another person who is being a perv asking “ how many pickles can you shove up your @ss” and they were also cussing at me and all of that so this really annoys me. They’re just debating on whether you get a bunch of reports and I don’t think this guy got muted because there was only two people dealing with this, so I love this game and stuff, but you guys need to look at these things. I don’t care if it takes time off your day, because I’m being muted for defending somebody while someone else that was cussing and being homophobic racist being mean to orphans didn’t get muted?! So fix this please
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INCOMPETENT ACCOUNT DELETION
I requested that my personal data be deleted. I wanted my Bekko account permanently deleted. I went to the official in game support page to contact a GM. They replied to my ticket asking if I was okay with deleting all of my data. I agreed. A few days later I go into the game to confirm they did delete my data. Strangely, I could still login with my Bekko account credentials. I was forced to play the entire tutorial just to access the settings. Upon checking, I saw that this reset account was still labeled as bound to my Bekko account. The developer lazily wiped my game data but did not delete my actual Bekko account or even bothered to unbind the account that still exists. Unfortunately, I foolishly did not save screenshots of the conversation in the ticket. This is all I can do now. DO NOT TRUST THIS DEVELOPER WITH YOUR PERSONAL INFORMATION OR YOUR EMAIL. DO NOT MAKE A BEKKO ACCOUNT.
If your account is not based in China, there is no simple login pathway on the web. I found only a Chinese login page that does not communicate with my credentials. This developer is incompetent and cannot provide basic account access or a simple account deletion process anywhere.
If your account is not based in China, there is no simple login pathway on the web. I found only a Chinese login page that does not communicate with my credentials. This developer is incompetent and cannot provide basic account access or a simple account deletion process anywhere.
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