色々見たくなる
DramaRush
Response from developer
Thank you for your feedback. Your positive review means a lot to us.
Good but
Response from developer
Thank you for your detailed and constructive feedback, and for the generous 4-star rating despite the ad issue! 😊 We truly appreciate your patience and honesty. We understand how frustrating it can be when ads get stuck during downloading—this interrupts the viewing experience and shouldn't be happening. Our technical team is actively working to improve ad delivery stability to prevent these interruptions. In the meantime, if the issue persists, you could try: • Clearing the app cache (in your device settings) • Ensuring a stable internet connection • Restarting the app or your device If you’d like to share more details (device type, app version, etc.), feel free to email shorttv.service@shorttv.live, and we can investigate further. Thanks again for your support and for giving us the chance to improve. We’ll do our best to earn that 5th star soon! ⭐🛠️✨
SCAM
Response from developer
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustration and inconvenience you’ve experienced with the subscription and cancellation process. We want to assure you that we do not store or have access to your card details—all payments and subscriptions are managed securely through Apple’s billing system. If you canceled the subscription through Apple, no further charges should occur from our end. However, if you’re still seeing unauthorized transactions, we recommend contacting Apple Support directly to review the subscription status and, if needed, request a refund for any unexpected charges. We also suggest checking that the subscription is fully canceled in your Apple ID settings. We take these matters very seriously and are committed to providing a transparent and trustworthy experience. If you have any additional details you’d like to share, please feel free to reach out to our support team. We genuinely appreciate you bringing this to our attention and hope to have the opportunity to regain your trust.
Shows
Response from developer
Thank you for your feedback. We understand that there may be a difference between your expectations of the "free" promise and your actual experience, and we sincerely apologize for this. We do offer some free content, but some premium content or features may require a subscription to unlock. If you have any specific questions, such as which content should be free but you haven't been able to access, please tell us more details, and we will be happy to help you investigate. Also, if you could update your review and share more of your user experience, it would be a great encouragement to us. Thank you again for your feedback. We will strive to optimize our services to make them more transparent and the experience smoother.
