Was suddenly charged after I thought I had cancelled my subscription. According to appstore I don't have a subscription and I never had. Shortmax has a guide to cancelling, but that claims I should go through appstore. Which doesn't work.
Their customer service sends the same copy-paste e-mail when they do reply. I send them the confirmation they ask for, and I get nothing back. It's gone so far I cancelled the credit card they are charging, so now I get daily "please update your payment info". I don't want to update my payment info, I want to unsubscribe.
All in all: Mediocre stories at best, customer service is awful. Do not recommend.
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