DrayNow User Reviews

Customer Experience

Positive experience52.4% of reviews
Neutral14.3% of reviews
Negative experience33.3% of reviews

~ Based on 21 written reviews from the US App Store.

Is DrayNow Safe?

DrayNow appears mostly safe based on user ratings. AppsHunter Safety Score for DrayNow is 76/100.

This assessment is based on 51 user ratings, with an App Store average of 3.9/5.

Safety Analysis

74.0% of ratings point to a safe experience
4.0% of ratings suggest some concerns
22.0% of ratings point to a risky experience

~ Based on 50 App Store ratings for DrayNow.

Is DrayNow Legit?

DrayNow appears legitimate, with a few gaps. AppsHunter Legitimacy Score for DrayNow is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app!

great app! tons of loads available

MC nunmber

What is mc number can’t sign up without

Response from developer

We appreciate your feedback. However, it appears that you may not be registered as a carrier with DrayNow. If you’d like to learn more about how our platform works for carriers, feel free to reach out to support@draynow.com and we’d be happy to assist you. For information regarding MC numbers please visit https://www.fmcsa.dot.gov/registration.

Never really any loads available in my market area.

Had received a call a while back from a gentleman who stated they had gotten some contracts with the rail yards in my area. Saw maybe a half dozen loads over a 2 month period. Now the Harrisburg, Bethlehem market area on DrayNow doesn’t seem to ever show anything. Broadened my market search and it always says nothing available.
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Response from developer

Thank you for your feedback. We understand your frustration with the limited availability of loads in the Harrisburg and Bethlehem areas. The DrayNow marketplace is continuously updated with open loads that carriers can select from in their specific region. However, load availability may vary depending on the current market demand. We recommend keeping an eye on the app, as new loads are frequently added. If you're experiencing any technical issues or need assistance with the platform, please don’t hesitate to reach out to our support team at support@draynow.com. We're here to help!

DrayNow is great!

DrayNow is great for us local owner ops. It’s serves its purpose and the people behind the phones are all very helpful and understanding. We been working with them for a couple years or so nothing but good things to say. The operations manager over there is the best any questions regarding work related issues she’ll get it fixed!
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Response from developer

We’re glad to hear that our team has been helpful! We’re always here to support carriers in making the most of the platform.

Nothin but middle men

Ask them how much they take as brokers, they won’t tell you cuz they super cut the rate I’m talking loads at crosstown prices. Agent flat out told me they’re under cutting the rate simply because well drivers are still going to book it. Watching us kill our own rate on the loads by under cutting each other. Ridiculous. If I could ZERO star review.
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Response from developer

Thank you for sharing your feedback. At DrayNow, we strive for complete pricing transparency. Our marketplace also reflects real-time supply and demand, so rates can fluctuate based on current conditions. If you'd like to discuss further or have specific concerns, please don't hesitate to reach out to our team at support@draynow.com. We value your feedback and want to ensure a positive experience for all our carriers.

Good

Nice people to work with in Chicago area

Response from developer

Thank you for sharing your feedback! We really appreciate what you do. Stay safe!

Owner driver

This app is easy to use I have more that two years used and have not had any issues,,
I recommend two drivers
and still use that app

I recommend 👍

I

Response from developer

Thank you so much for taking time to share your experience! We really appreciate your hard work and your feedback. Stay safe!

Mamee inc

We have been using Draynow for a year and it was a great opportunity for us to get in to the intermodal business faster. Draynow team are truly professional and more than pleasant to deal with. We definitely recommend Draynow service for the intermodal transportation needs! Thanks Draynow. Jordan H.
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Response from developer

Thank you so much! We really appreciate you taking time to share your experience with others. It means a lot to us and we'll keep working hard to meet your expectations. Stay safe!

The Application still needs small improvements

The application does not allow for details and or specific instructions for certain loads which can be difficult to understand the requirements.
Example, when you’re picking up at a shipper sometimes they require the commodity or the customer name “ like walmart, target etc.”

But other than that it’s very simple to use. When you need to speak with someone for any questions Or details they're pretty quick to respond.
I do feel it’s a solid option for local intermodal work.
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Response from developer

We're sorry for your experience, but we've since made many improvements to our interface that make it easier to follow instructions. Thanks for your feedback!

Carrier

Driver berry good company

Response from developer

Thank you so much! We really appreciate you taking time to share your experience

Intermodol loads

Dray now have supplied my company with complete over view of all the load requirements and competitive rates excellent team very professional and knowledgeable Dray now it’s golden.

Response from developer

We are very thankful for your feedback! Thank you!

Great service

We been moving loads with Draynow for year and we are happy with their great service and always paying the loads fast. All my drivers run the app and we have never experienced any issues with the app really easy to work with.

951 Logistics inc

Response from developer

Thank you so much for your review! We really appreciate you sharing your experience, and are thankful for all of your hard work. Stay safe!

Carrier

The app. Works fine very easy to navigate it DrayNow support team definitely knows the business. Overall DrayNow is a great option to start your company. Right now is hard to book loads as the business is slow and everyone is on the app waiting for something becomes available.I think they should also rate they carriers and make it easier and give priority to book loads to carriers that are providing better on time service with most importantly safe equipment. Many times we go to customer and we found bad equipment being dropped by another DrayNow carrier.
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Response from developer

That you so much for your feedback Vlad! In the recent market conditions loads have been moving very fast. We appreciate your hard work and persistence! Great idea regarding rating carriers and equipment issues, we will definitely review your suggestions and try to incorporate them as we work to improve your experience

Juan G

App is easy to use, have not had any major issues with booked loads wish they had more loads for us to book. Been working with them for almost 2 years and have a good experience. Have recommended them to other drivers.

Response from developer

Thank you so much Juan! We appreciate you taking time to share your experience. Stay safe!

No work and rates

App only has one to three loads a day and most rates are lower than a owner operator rates

Response from developer

Hi Notaowneroperator, We're sorry you didn't have a good experience. The loads available are moving very quickly. You might want to take advantage of our waitlist feature, which allows you to see recently booked loads and sign up to get notifications if they become available. We hope you'll try the app again when you need to find local loads and get paid quickly.

Waste of time

They barely have loads and when they put something it’s worthless, cheap rates not even your time waste on sign up

Response from developer

We're sorry that you had this experience and that you haven't been able to find freight to suit your needs yet. It is an active marketplace, and most loads are taken within a few minutes so we can understand your position. We hope you'll reconsider your review and try again the next time you need to find a local load!

Can’t complete the sign up process

I was able to set up the account but now I’m not able to log on to the app. It just keeps spinning after I sign on. Very frustrating. I have heard good things about this load board and want to check it out.

Response from developer

We're sorry you were unable to complete the registration, we do have strict insurance requirements that must be kept up to date to maintain access to the loads. We hope you consider reviewing our insurance requirements and rejoining the network sometime in the future!

Rdt trans inc

Very good app , easy to use,easy to get Loads.

Response from developer

Thank you for your review!

Artie the incompetent

Artie is a joke. He took the time to one time give me a call and the after that through both phone and email, never fully established our account.

Response from developer

Hi Cooner28, Thank you for taking the time to leave a review. We greatly apologize for any inconvenience or confusion. We never want to see any of our users have a difficult experience. Would you mind emailing contact@draynow.com so we can work with you to get this resolved? Thank you for your time! The DrayNow Team

No response

Since I call the customer service, nobody answer my call. Sent email, no response. I can use website, but never login in on the app.