Would not recommend this check-in option
The iPad Chrono check-in app has horrible lag time and about half the times the patient’s signature doesn’t save when you go back to the main scroll page.
Dr Kevin Huffman
Just signed an expensive long term contract and found out they have a very robust sales team but no service team. Getting out with big losses but before I dig a bigger hole with a product that doesn’t live up to the hype
I love the kiosk mode!
Patient waiting room app. Works for handing to the patient AND has kiosk mode that you can use to lock down your iPad, works like a charm.
Love the Kiosk mode.
Great update. Great app. The took our feedback and made an already great app even better.
Great check-in app
This is a great check in app for patients and front office staff! It eliminates having to read difficult handwriting and allows for the front office to quickly update any information that may have changed. Great training for the staff to understand how to use this system.
Disappointed
I just downloaded this app because I wanted an online intake form for my massage therapy practice to save paper. In the 15 minutes I've been trying to set up the app and figure it out, it keeps crashing repeatedly. It's not very user friendly at all. I definitely can't use this if it's going to crash while a client is filling out their information, that would look very unprofessional. I hope they improve this soon, because I would love to be able to use something online for intake forms.
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Great plus to my practice
Saad showed me during implementation how flexible the software was and I love how this app helps with managing director the. I sent forms and all the different areas that I can use consent forms too! As a side note the implementation team was amazing to me!
No more paper forms!
I had yet to find a way to eliminate paper in my office until I came across drchrono. They are one of the few EHRs to offer paperless intake and it's such a user-friendly app. My patients love not having to fill out the same information every time they come in and it makes me seem like a more modern physician that they would want to keep coming back to.
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Time saver and less errors
Having people enter in their own details not only saves on time, yet you get more and accurate details about them. This is a must have for the patient sign up and connects in with the EHR
Simple medical checkin
A simple medical records check in, it just works in English and Spanish.
PainRelvr
What a great help to our office. The iPad check in app lets patients update their records and it comes in Spanish too. Gracias!
Convenient
I can't say enough of how much time this app saves from day-to-day operations in my private practice. Good to see that they are updating it with new features and iOS 8 support!
Crashes
We were excited about this app, but it crashed 3 times within 5 minutes. This is unacceptable and we're looking for another solution.
DrChrono Will Put You Out Of Business and Cost You $10,000's in Work Arounds and Lost Patients!
DrChrono Will Put You Out Of Business and Cost You $10,000's in Work Arounds and Lost Patients!
As a 3 provider office, we trusted the reviews we read here, and after 8 months of CHRONO Hell, we are pulling the plug on this abhorrent product, before it causes us to go out of business.
The list of issues with this product is scores of pages long.
EHR faxing does not work 50% of the time, incoming and outgoing. We never receive a standard fax confirmation confirming receipt or failure of a fax.
We don't use Chrono's Billing component, because it only interfaces with 4 insurers in the Seattle/Portland market, yet last week, our 287 patients, received 2,986 statements via email from DrChrono! 1 statement for every encounter! How can this be? We don't use Chrono for billing! We were swamped by over 100 irate patient calls in a 2 day period.
Customer service does not exist, except by EMAIL! The average reply time is three days, and we currently have 5 tickets open between 7 and 42 days!
Repeat THERE IS NO TELEPHONE TECHNICAL SUPPORT!
Patients see multiple, duplicate appointments for several providers AAT incorrect dates and times on the OnPatient portal provided by DrChrono. In the past month, we have had 22 patients arrive for appointments that did not exist.
Our advice is to run away from this scam as fast as you can. IT WILL DESTROY YOUR BUSINESS AND CREDITABILITY AMONGST YOU PIERS.
As a 3 provider office, we trusted the reviews we read here, and after 8 months of CHRONO Hell, we are pulling the plug on this abhorrent product, before it causes us to go out of business.
The list of issues with this product is scores of pages long.
EHR faxing does not work 50% of the time, incoming and outgoing. We never receive a standard fax confirmation confirming receipt or failure of a fax.
We don't use Chrono's Billing component, because it only interfaces with 4 insurers in the Seattle/Portland market, yet last week, our 287 patients, received 2,986 statements via email from DrChrono! 1 statement for every encounter! How can this be? We don't use Chrono for billing! We were swamped by over 100 irate patient calls in a 2 day period.
Customer service does not exist, except by EMAIL! The average reply time is three days, and we currently have 5 tickets open between 7 and 42 days!
Repeat THERE IS NO TELEPHONE TECHNICAL SUPPORT!
Patients see multiple, duplicate appointments for several providers AAT incorrect dates and times on the OnPatient portal provided by DrChrono. In the past month, we have had 22 patients arrive for appointments that did not exist.
Our advice is to run away from this scam as fast as you can. IT WILL DESTROY YOUR BUSINESS AND CREDITABILITY AMONGST YOU PIERS.
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Very easy to use
A simple check-in app that just works for patients. Love the spanish check-in option!
Makes checkins a breeze
It works especially well if your patients all use onpatient, but even without it, this app makes the normally tedious checkin process totally automated, saving the receptionist what used to take him several hours a day of manually entering in paper forms.
No more forms!
Finally glad to not be filling out papers and papers of the same information for my doctor!
Nice check it app, plus big improvements!
The check in app is a great way to enter all of your info ahead of time! It’s clean and the flow has improved greatly.
Fantastic patient experience
My patients love using this vs. paper - what a time saver!
great app
checkins made easy for patients and staff
