Dressbarn User Reviews

What users say

Top reviews

Mrs. Lane

I have shopped for many years with the same results. Fashionable, excellent fit and quality.

Petite selection

I’m finding there are not many options for petite pants. The ones I do find are mostly sold out. I was only able to find two pairs in my size. I’m disappointed in this because I love the clothing from dress barn and would buy more if it was available.

App30

Was not able to use this discount

Bestselling clothes

Love everything you have there n I enjoy just looking around

False advertising

Wow !!’ Where do I start I initially purchased 3 tops, then 3 more great loved them. Then u advertised a great sale so I tried to purchase 2 more along with the sale code it was rejected . I tried getting help but all they did was send me articles that had nothing to do with my problem, after trying 4 times I gave up. Today I saw u advertised free tops useing the code23FR33 I thought
I will try again . Same thing would not accept code. I have been a long time customer dating back to you store days but I will be looking elsewhere as u can not be trusted.
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Remove me from list of customer !!!!!!!!

Please remove my name from list of people who receive info from you !!!!!!!!! Remove me from your list of people who want to be contacted by you. Please.

Disappointing

Does not have basic shopping functionality: specifically filters! Takes forever to find what you want! Save the app space on your phone and just go to the website on Safari.

ZERO Stars Rating : Terrible App!

Impossible to login to my account and repeatedly
doesn’t send the password reset links. Until this App functions properly Im Deleting it.

Horrible app

I love their clothing but the Apple app is terrible as it keeps on crashing, and this can discourage clients from buying!

No filters and bad presentation

There’s no way to filter the items by size or by color or any of the other usual filters. You have to sift through all the items, including everything that’s “sold out.” I don’t need to see both the plus size item and the regular size item side by side, and I don’t want to see hundreds of sold out items.
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Loved the store/hate the app

It’s so frustrating to navigate this app. It doesn’t keep track of what you’ve already looked at and takes you back to the top of the list whenever you want to go back. The search feature also never works. Anything you type in, even something as simple as “sleeveless top” yields no results. I have tried deleting the app and reinstalling. Still doesn’t work properly. I miss the brick and mortar store so much.
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Charges

Would like to know why my account is being charged. If I order online do you automatically start charging a monthly fee? If so opt me out, I will never order from you again!!

Clara Gorley

Where r the petite clothes

No petite sizes

Miss Me

This app and (to a lesser extent) this store is a mess. I remember going into their store locations in the before-times and struggling to find what I needed. The saga continues on this app. Its horribly organized. Why do you show me sandals, sunglasses and swimwear in the “cold weather accessories” section? Why don’t you have a size chart for your clothes or list the material composition of the fabric? Why make your customers guess? I hope it’s not only because you have a no cash refund policy. I admit, there are a few absolute gems for sale in the app, but when you find them they are AT LEAST 2-3 times more expensive than is reasonable. I thought I might be able to get a decent price with the Black Friday storewide sale, but when I applied the coupon code only the grand total of my shopping cart changed. They don’t give you an opportunity to edit down your cart based on the final price of each individual item. Again, more guessing games. Dress Barn stores have been closed for awhile so you’ve had time to develop a much better app and overall shopping experience for your customers than this.
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Search bar needs help

Numerous times I will type in ‘skirt’ or ‘dress’ for example, and I’ll get items such as blouses or pants. Very frustrating. Search bar needs to be much more accurate.

Horrible App

Want to see sweaters? Forget it, because it’s going to show you swimwear. Popovers? Why have a category if there’s nothing to load? Never mind, Dress Barn. I’ll shop on a better app.

GO-TO favorite?

You're going to give my contact info to third parties?
Thanks but no thanks, NO WAY will I opt to have you set a bunch of advertisers on me!!!!

What are you THINKING?
Who wants a bunch of predators added to the army of predators after our time and money already!

Forget DRESS BARN!! You used to be my GO-TO store, but No Thanks!!!
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DressBarn promoted App

DressBarn emails me info on clothing. Today I found a blouse I really liked online. When I clicked on it, GET THE APP popped up, so I did. Nothing mentioned about COST of App. When I clicked on it, it was stated that payment was made. WHAT PAYMENT AMOUNT & for WHAT? If the App has a cost that should be stated UPFRONT, not a surprise after.
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Returns are Dressbarn.com credit only!!!!!!!

No dressbarn stores! New owners!!!

IMPORTANT: With limited exceptions, returns are refunded in the form of online store credit redeemable at Dressbarn.com.!!!!!!! Dressbarn does not refund the original shipping charges.

Online Returns Policy

Please be sure to send us your item(s) back in full accordance with our Return Policy:

Items must be sent back within 30 days of the delivery date.
All merchandise must be returned
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Completely underwhelmed

I have shopped at DB for years, sad the stores wee closed. The website and app are a mess. I’ll have to find another option.