Worst shopping app
Love the clothes hate this app. #1- have to manually type email and password to log in and it’s been that way for YEARS. No Face ID option, no remember my password option. #2- VERY common to have issues at checkout and have had to place orders on the phone my last three orders. #3- their inventory availability is a joke. They don’t know if something is out of stock and will let your order sit for two weeks while they try to ship an item from a store without communicating about it. If you need something fast call to make sure it’s at the actual warehouse. At least 4/5 for their customer service and clothing is wonderful. These things should be addressed though!
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Jjls198963
Never again
I will never buy from Lane Bryant again! They are rude and they don’t believe that their customers deserve any respect or assistance.
MMLM/Fay
Terrible app for shopping and credit card management
This is so frustrating. I cannot use the app to make a LB cc payment because it says there is a problem with my checking account. I have tried to add two different accounts and it keeps giving me an error. I have called and the associate couldn’t add it either. The only way. Can make a payment is to call in ad use the automated system which is also terrible. It will say “I didn’t get that” but then go on while I’m trying to reply. Over and over. My only option may be to give up on LB all together.
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BBarbieinTN
Very Buggy & Slow
The app is super buggy. Keeps signing me out upon opening and closing of the app. Everytime i try to go to my account and my wishlist it lags or never works. Whenever i try to click one of the deals on the store homepage it lags and I have to tap it five times for it to work. This app is unusable.
KKaylabm21
Lane Bryant is a SCAM
It’s not possible to have an application and a website that malfunctions EVERY SINGLE TIME THERE IS A SALE. And they keep forcefully emailing me reminding me that I have a large credit card limit that isn’t being used…That’s because the app and the website NEVER f’n works and they’ve closed ALL the nearby stores! Right now, the webpage is flashing bras on sale for $16.99, but there’s no F’N sign in button on the webpage so that you can sign in and purchase 😂😂😂. This sh.. is such a SCAM. Every single time there’s an amazing sale, the sign in button disappears from the website 😂.
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