This device keeps going off line.
The App has not been updated in five years. This device keeps going off line. There have been several times when I haven’t been able to login to the app. The instructions included with this product are poorly written. There is no guide for trouble shooting problems and no tech support is provided. There are several feeders that look identical to this product but are branded with different names.
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2 stars only
It was a fantastic feeder with a great camera feature but 3 years ago it disconnected and it won’t connect again. I’ve deleted and reinstalled the app multiple time to no avail. Going to have to throw out such a good machine. What a waste of money as I only had it for 10 months when it stopped working.
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Not very good
Very often says “cannot connect/device offline”. Sometimes eventually connects sometimes not. All other wifi devices working it’s just a terrible app. The feeder itself is so so, camera is poorly aimed so you can’t confirm it actually works. Would absolutely not buy again without some fixes.
I wish
I wish the app would notify me when it distributes a feeding. Sometimes the machine turns, but nothing comes out, & I wish the app would tell me when a feeding dispenses so I could check the camera & make sure it actually spit out food.
Was great until recently
Has worked great for about a year until I went on vacation and the feeder disappeared from my app. Luckily I had someone coming once a day and they could feed them. I looked at the lights from another pet camera and the connection lights indicated I should be connected. When I got home, it was actually putting food out but the app didn’t recognize I had anything connected and had to set it up all over again.
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Password
I can’t to recovery the password!! It’s impossible!!
App no longer works
This app does not function anymore. It’s a betting app that is all spam. Pet feeder device is not usable anymore. Total scam
Not reliable.
Away from home and is keeps disconnecting/connecting randomly so I have no clue as to if my cat is even actually being fed. Very upset.
Used to work great but stopped working several weeks ago
This feeder/app worked very well for more than a year and then stopped working of course while we were on vacation several weeks ago. We had to call someone to come feed our cat. Now no matter what we try we cannot get it to come online. Very disappointing. The feeder is useless without it being online.
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Used to work remotely and now it doesn’t
I recently experienced an error in the app where it lost connection to my feeder- of course whilst we were traveling. Now the app says that it is temporarily unable to connect to 5G Lan. This “temporary “ issue has lasted well over a month if not longer so my autofeeder is an expensive piece of useless crap. No app- no WiFi- no scheduling and it lost all saved times from previous.
Now it dispenses on a mysterious random schedule if plugged in. Useless.
Now it dispenses on a mysterious random schedule if plugged in. Useless.
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Do not buy this feeder
Do not buy this feeder, the app is flawed, has difficulty finding routers, does not connect, making the feeder unreliable. The rotary feeding tray is subject to jamming as food is gravity fed into the rotary trays. Too many flaws to list.
No privacy
They are watching you with this camera. No privacy. And no instructions on password rules.
App needs a lot of work!!
I’ve tried multiple automatic feeders and this one seems to be the most consistent with dispensing food and not jamming. However, the app is horrible. I’m constantly getting an offline message when trying to connect. It’s extremely aggravating. Most of the time I cannot use the app abs check on my puppy. Hopefully some updates will be made soon.
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Connection issues
Have had super inconsistent connection issues. When it works I’m super happy with it. It would be great to connect without external WiFi, if the WiFi is down. I’d like to adjust feedings but it’s not connecting.
Please add a feature
Can you please add motion detection to this app
Update it!!!
Not reliable. Even though it’s “online” I cant see anything sometimes. Just a black screen that tries loading forever. It also does not show the level of food which would be helpful to know when to refill. They need to up their game on stability. What’s the point of having a camera if it won’t work
App keeps crashing and won’t work
This thing worked well for a few weeks. Unplugged it to clean under it. Big mistake. Stopped working. Unplugged everything related to the internet in the house. Reinstalled app a few times. Now app contines to crash. Can’t sync it. Moved it to new locations trying to help, but nothing. Wasted over an hour of my time. No where to contact anyone either. Trying to just return it now. It was fairly expensive for something that doesn’t work. Very disappointed.
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Invalid privacy policy and app support
A shame I cannot report to Apple that this app does not have a privacy policy or app support. Trying to report that to Apple just directs you to the app support which doesn’t work... who knows how they use the video feed that comes from your device
Feeder seems to be solid app needs help badly!
The feeder hasn’t not fed my animals yet, but the app is terrible, there’s no way to know you’re in automatic mode unless you tap on it and then it says the list is full. It seems like almost every time you come and go out of the app the automatic times disappear or change and you have to reset the times and hope it takes. Also the counter for today, yesterday and before don’t work, The only way you can tell if it fed your animal is to check the history log, luckily that seems to track pretty good! Come on guys do some work on this app and get it updated so it works really well you could have a really good thing here!
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This device keeps going off line.
This device keeps going off line. The instructions included with this product are poorly written. There is no guide for trouble shooting problems and no tech support is provided. There are several feeders that look identical to this product but are branded with different names. It appears like a single manufacturer is producing this product and keeps rebranding it with a different name. I would not recommend this product or anything that looks like it.
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