Not reliable
Doesn’t open or load for days and no notification about it. Bring inconvenience for people who bought the machine and waiting to brew a cup of coffee
Unable to pair
Unable to pair with my morning dream
App doesn’t load
I rely on the app heavily to brew coffee based on the bespoke recipes for each capsule. However, I’ve encountered numerous occasions where the app just doesn’t load, which is really annoying!
It was all going so well…..
I have had my machine and app for several months and have been loving it until yesterday. Made a coffee for a friend, using one of my recipes, then as I went to brew mine, a message came up saying “you have not yet saved any recipes” followed by a long period of the spinner, then “Something went wrong” - endless spinner when I clicked OK. App has not worked since - one message came up about an invalid url (? I thought the app simply connected with my machine unless updating itself or the machine?) - but otherwise endless spinner. The machine itself is working though trying to connect with the app does lead to me needing to switch off and on frequently to get it to start, but I can’t access my recipes which give me a full mug rather than the half a mug I get from a “long” standard setting. Not happy as the machine is not cheap!
Went to the website - absolutely useless, seems geared to sales but not support (good support encourages sales folks!). The AI chat is anything but intelligent - kept sending me to the app to get help for a non-working app. Also I discovered there is no facility to change one’s password, personal details etc - when you click on your account it just loops back to your home page. Not impressed as I was hop8ngbto set up an auto-generated secure pw while on the website.
Went to the website - absolutely useless, seems geared to sales but not support (good support encourages sales folks!). The AI chat is anything but intelligent - kept sending me to the app to get help for a non-working app. Also I discovered there is no facility to change one’s password, personal details etc - when you click on your account it just loops back to your home page. Not impressed as I was hop8ngbto set up an auto-generated secure pw while on the website.
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Keeps dropping into Eco Mode
Connecting my iPhone to the machine and editing the recipes is ok. Takes a little while to work out how the renaming and copying protocols logic works. A bit unintuitive, but all ok eventually.
However!!
If I edit the recipes and other things on the iPhone when I come to sync to the machine it always seems to have disconnected because it has dropped into Eco Mode. The app should be able to wake it up surely? I can see the name of my machine and even edit some settings, but still it says ‘unconnected’ when I try to move edited recipies onto the machine.
I have to wander over to it and wake it up by turning the dial on the front. Then I can reconnect again.
This is a big pain. I hope it can be addressed?
Thanks.
However!!
If I edit the recipes and other things on the iPhone when I come to sync to the machine it always seems to have disconnected because it has dropped into Eco Mode. The app should be able to wake it up surely? I can see the name of my machine and even edit some settings, but still it says ‘unconnected’ when I try to move edited recipies onto the machine.
I have to wander over to it and wake it up by turning the dial on the front. Then I can reconnect again.
This is a big pain. I hope it can be addressed?
Thanks.
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Not as good as it could be
I think the people who design this are coffee pros as the app is not overly friendly to a beginner coffee drinker. By that I mean the wife when out orders a larger coffee as in an americano or a black in the U.K. There is a lot of liquid in the cup but the app doesn’t easily show how to recreate this and doesn’t have recipes front and Center to do this. Most recipes we have tried have very little in the cup. We found one buried away that uses 90g of water but we would appreciate the coffee pros serving up some recipes that fill a cup a little more. We’d appreciate their expertise. Apart from that the app is good as is the machine. If the above was implemented I’d give 5 stars but until then it’s 4 as it’s too confusing and a right slog to find how to brew a larger coffee. Thanks for all your efforts.
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Has made my Mornings better 1,000%
After getting my Morning Machine, the Morning app has given me coffee superpowers 🦹♂️. I now have confidence to try coffee from roasters all around the world, and the app allows me to use the roasters’ recipes to brew. On the weekends, I play around with the settings to make my own recipes, and it’s super convenient thanks to the app! Look forward to continued updates of the app! 💪
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Great way to search for recipes
Love the new scan to search feature!
Recipe Updates are Cool
I love how the app lets me find the recipes for new coffees I buy and send them to the machine. The camera search for scanning coffee boxes works pretty well, not perfect, but I always find what I need by using the camera or typing.
Lots of functions and continuously improving
The Morning mobile app accompanies the usage of the Morning Machine incredibly well. It’s amazing how you get access to all these roasters recipes but are also able to customize your own brew.
I love how there’s always constantly new improvements and functions added!
I love how there’s always constantly new improvements and functions added!
Amazing app to complement the machine
The Morning app is the perfect complement to use the Morning machine. Love that the developers have constant bug fixes and updates for the app. Current favorite is that now I can easily search for my fave roasters, and the ability to save my own recipes. It fuels into my obsession to create the perfect recipe for my most beloved coffee.
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Unlocking the potential of the machine
Roasters recipe in the app, bringing out new flavours and opened up lots of interesting possibilities to tweak my coffee.
Easy to use
Elegant design and easy to use. On-boarding was straightforward. Hopefully there will be purchasing of coffee within the app in future. Looking forward to it!
Can’t login
It says temporary password has expired and must be reset by the administrator. I emailed them and no answer. So after buying an expensive coffee machine where mobile app should bring a lot of value cannot use it properly.
Great application
Used the earlier version of the application, this new one is much better!
Especially enjoy being able to scan a box to find out about the coffee and the related recipes.
I think the application compliments the machine too, there are over 300 recipes to choose from, almost like a “cook book” of coffee capsule recipes!
Especially enjoy being able to scan a box to find out about the coffee and the related recipes.
I think the application compliments the machine too, there are over 300 recipes to choose from, almost like a “cook book” of coffee capsule recipes!
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Make it stable again
App keeps crashing after the most recent updates. Happens when I’m adding new recipes to the machine. Machine gets updated, app gets the hourglass icon and freezes
Forever loop of user not found
I’m also stuck in a forever loop of user not found despite deleting and reinstalling. It’s quite disappointing to be honest as I’m expecting a better experience than Nespresso. The fix should be out soon if your development sprint in every 2 weeks.
Unable to login
From the first boot up of the app, I’m unable to log in to my account. “Error User not Found” is displayed. “Retry” yields no results and “Cancel” just crashes the app
App keeps freezing at brew stage.
As above. If I go to open the app to make a fresh brew after waking the machine up, the app is stuck at the brew stage from the previous use. The cancel button does not work. The only way to cure it is to delete and reinstall. Not impressed!
Lacking of a search bar
I think it is incredibly annoying to scroll to find the roaster of my capsules when I could just do a quick search like in the previous update… if there is a search bar, it is very well hidden.
