Unusable
Constantly crashes. Totally unusable yet they use this data to decide how much insurance premium we should pay them!
Crashes all the time
After using this app for 3 years it now crashes every time I open it up. I delete and reinstall- it works once and then crashes again. Totally useless.
Doesn’t work
It works a couple of times, then it won’t open. Pathetic. Constantly having to delete and download again! Hate it!!
App constantly crashes
My driving score is fine but the app constantly crashes to the point I can no longer open the app. What is the point in having a system that rewards/penalises them for their driving if you cannot monitor your driving. Really poor from developers. I would expect more from direct line.
App keeps crashing
The app continually crashes and I have to uninstall it and then reinstall the app. Surely the developer could update the app to prevent this happening?
Can’t even open the app
The app has consistently crashed as soon as I’ve opened it so I can’t even tell what driving scores I’ve gotten
Crashing
App just crashes as soon as I open it. Not very helpful when I want to look at my score
App won’t even open any more
When clicking on this app to make sure it is working and recording my driving the app won’t even open
What a joke 😅
What a joke 😅
Crashing
App installed on two different iPhones continuously crashes when trying to open, obviously not been updated to work with the latest IOS version. Have deleted and reloaded to no effect. Is an update in the works as every recent review is the same?
App does not open on iOS 16
The app did what it needed to do on iOS 15 but doesn’t open on iOS 16. Would normally be around 3 stars but one star at the moment, as it doesn’t work.
Keeps crashing
App is constantly crashing. Only way I can get it to work is to delete the app and reinstall it. It then works for about 2 days before it starts crashing again. Apparently my journeys are still being monitored, but I’m not able to check them.
Keeps crashing
App keeps crashing after 2 seconds of loading up.
Extremely Penalising and needs a new format
Overall the App is user friendly, however it is strangely stupid and is always penalising. The system also has a major flaw as it is judging you by the area and roads you are driving on. Which is extremely stupid as it says that I should not drive on my local roads as they are too dangerous. Which is impossible to avoid and the black box should be judging your driving not the area. Also I always drive carefully, however due to traffic the speed always varies. For which the app says I have a late reaction to hazards🙄. The app is very stupid and needs to be fixed.
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Cancel it now if you can.
Our plug-in went wrong. But we don’t drive that car often so we didn’t notice the device had stopped responding. Next thing we’re having our insurance cancelled.
Do not use this product at all. Cancel it if you can.
Do not use this product at all. Cancel it if you can.
App crashes continually.
Had to be continually deleted and re installed from the App Store. Won’t run for more than two openings without crashing. Hopeless.
Needs redoing completely
I have no problems with the black box and records. It’s the app itself that i cannot get to with.
Every time I go to log on after not using it for a few days, it doesn’t recognise my password so I have to reset it.
And even then sometimes it doesn’t work!! This time I entered it three times correctly (I wrote the password down) and it has locked me out!!! I have to ‘call’ to unlock it which won’t happen as I cannot call!
Also, If I ever truly get into the app, all the journeys are back to front as well. At least they were the last time I got in, which was about a month ago!
Every time I go to log on after not using it for a few days, it doesn’t recognise my password so I have to reset it.
And even then sometimes it doesn’t work!! This time I entered it three times correctly (I wrote the password down) and it has locked me out!!! I have to ‘call’ to unlock it which won’t happen as I cannot call!
Also, If I ever truly get into the app, all the journeys are back to front as well. At least they were the last time I got in, which was about a month ago!
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App Crashing
App keeps crashing and not allowing me to view my scores
Issues with crashing
I’m having issues with the app crashing as soon as I open it… deleting and reinstalling it fixes for issue for the first couple of times I open it but then goes back to immediately crashing.
But other than that does what it says on the tin!
But other than that does what it says on the tin!
Broken. Doesn’t work at all
Broken…
2 apps?
Why would there be two apps that are the exact same thing?