Thank you
Best
The best application for Coffee
It was very fast, no hanging and you can’t track everything
❤️
Very good app makes life easy 🌷
Coffee addict heaven
Always find best types of coffee all around me
No customer support
I have placed an order and the cafe accepts. When I arrived at the venue they told me that the order is not available and they will give me a substitute. I refused and asked tgem to cancel the order because .first the subtitue is cheaper. Second they will not refund the amount difference. They said there is no option to cancel the order from their end and I will need to contact the customer service of drivu . I could not find any clear contact info information on the app . I could not send email to them and I could bot cancel it from my end . At the end I had to fight with cafe because it was there mistake for accepting without having available items. But this also need to be an option within the app itself
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MONEY STOLEN 0/10
Today was my first time using Drivu to order drinks thinking that I would get it quicker and leave because I wasted busy that time, When I arrived to pick up my order, they told me it wasn’t showing up in their system. I checked my phone, and I saw that they had already charged me for the drinks and it wasnt cheap! My bank confirmed the payment, but when I opened the Drivu app, it didn’t show any order details am plus the app was lagging so much, The cashier and I tried to figure it out, but it got so late that I had to leave without my drinks. Now I’m home, 60 AED out of my wallet , and still without my drinks, I DEMAND TO GET MY MONEY BACK.
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Great idea
Excellent app and idea, the only thing i hate about it that it forces you to always allow location tracking, and even when not using the app, the app keeps tracking your location. Very suspicious
Map directions is not working anymore
After updating my phone to new iPhone few days ago, when I place the order and complete the payment then the map directions to the shop is not working until I reach near the shop and enter the green area. I’ve deleted the app and reinstalled it however the problem still persist. It’s very annoying to not have an means to communicate and report such issues.
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Order cancellation
You don’t have the option to cancel your order even if it took one hour waiting. Another thing you can’t use the app if you don’t give full access to location. While it’s enough to give access to location while using the app.
Complaint
Should have a place to complaint and refund. I ordered few times and they miss something which I didn’t know till i was very far. Tried to call the coffee and no answer. There should be a place to complaint after ordering
سيء
التطبيق لايعمل في قطر بس دعايه ع الفاضي I don’t like it
Time to destination
Love the app and the idea.
The time to destination is very inaccurate. Locations that show 2 mins away are at times 25 minutes away without traffic when opened on Google maps.
Idk if it was just me or there is no option to open the location on Google maps from the app once the order is placed.
A coffee shop in Ajman is not listed on Google maps. It did exist however I was unable to open the location on Google maps from the app. The existing navigation is a little inconvenient as it was unable to account for the traffic and other information.
The time to destination is very inaccurate. Locations that show 2 mins away are at times 25 minutes away without traffic when opened on Google maps.
Idk if it was just me or there is no option to open the location on Google maps from the app once the order is placed.
A coffee shop in Ajman is not listed on Google maps. It did exist however I was unable to open the location on Google maps from the app. The existing navigation is a little inconvenient as it was unable to account for the traffic and other information.
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Life Necessity
Absolutely life changing way of ordering coffee and food!
Rating
I suggets to add a rating after each order, there are so many comments on cafes due to orders. It would help the cafes to do better.
Always allow location
Fix your app, i don’t have to give you my location as always, make it only when i use the app.
It’s so frustrating
It’s so frustrating
Nope
Loading animation, and press anything by mistake you gonna regret it.
I never write a review but this app boiled my nerves.
I never write a review but this app boiled my nerves.
Feed Back
No option for feedback after Oder received .
I’ve orders which were the worst can’t raise complains coz no option.
I’ve orders which were the worst can’t raise complains coz no option.
Morning drives to work are a lot more enjoyable!
This app has helped make rushed mornings much more enjoyable and quick breakfasts possible! Thank you 😊
Shop Took the money but not responding
I struggle a lot with this app one of the worst thing is that you can’t talk to the some of the shops or the app after placing the order. The shop excepted the order and when I went to get it they disappeared from the map like someone did pick it up but it wasn’t me and I don’t know what to do there’s nothing to communicate with this shop or with the app itself to solve the problem.
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App enhancement ideas
Hello,
I’ve been using DriveU for a couple of years now if not more, I’d love a feature if I can add “my favorites/my list” where I can make a list of shops that I’d like to visit or try without having to constantly search to find them.
Also, I hope the background tracking option is better with the new update — I’d like to only use my location when using the app. Whenever i switched to that option, ordering wasn’t possible and had to switch to “always”. I don’t know if it’s the same with the new update but I hope it’s fixed.
Love the new look , very clean and sleek!
I’ve been using DriveU for a couple of years now if not more, I’d love a feature if I can add “my favorites/my list” where I can make a list of shops that I’d like to visit or try without having to constantly search to find them.
Also, I hope the background tracking option is better with the new update — I’d like to only use my location when using the app. Whenever i switched to that option, ordering wasn’t possible and had to switch to “always”. I don’t know if it’s the same with the new update but I hope it’s fixed.
Love the new look , very clean and sleek!
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