Send to much Spam
Response from developer
Thanks for the feedback. This review looks like it's about email communications from DroneDeploy rather than the Ground app itself, if you're getting unwanted marketing emails, you can unsubscribe via the link at the bottom of those emails, or contact support@dronedeploy.com, and we'll get it sorted. If you're running into issues within the app, we'd love to hear about those.
Awesome tool
ABSOLUTELY AWFUL
Response from developer
Thanks for the feedback. Freezing, lag, and slowness are real problems and we want to fix them. If you have a minute, reach out to support@dronedeploy.com with your device model and what you were doing when it froze. That helps us track down the specific cause.
Efficiency
Response from developer
Thank you so much for the review! We are thrilled to hear that the Ground App is making your life easier on the job site. We have put a lot of work into improving the app's efficiency, and your feedback lets us know we are on the right track. Thanks for being part of the DroneDeploy community
Insta X4 air
Response from developer
Hi James35!, Thank you for reaching out with this question. We do not currently have plans to support the Insta X4 Air because it does not meet the hardware requirements necessary to support our Walk capture mode effectively. For the best experience and highest quality captures, we strongly recommend using the Insta X5 or the standard Insta X4. We want to ensure you have the most reliable tools for your site documentation. If you have any other hardware questions or have new ideas on features you would like to see, please reach out to us at support@dronedeploy.com. We are happy to help!
Smooth capture process
Response from developer
Hi Stargazer8008, thank you for the detailed five-star review! We are so glad to hear that your experience with the Insta X2 camera was smooth and that the app stayed responsive while capturing and uploading. We have worked hard to ensure that both new and legacy hardware perform reliably on our platform. Your feedback confirms that those efforts are paying off for our users in the field. Thank you for being a part of the DroneDeploy community and for sharing your positive experience!
PM
Response from developer
Thank you so much for your kind words! Ease of use is something we really focus on, so it’s great to hear that DroneDeploy Ground is working well for you. If you ever have feedback or ideas to make it even better, please reach out to support@dronedeploy.com. We’d love to hear them!
Senior Superintendent
Drone deploy captures can be emailed to the team and reviewed on OAC meetings to smoothly identify issues and provide feedback prior to closing the walls.
Drone deploy saves the entire team the cost from having to remove drywall and provide a smooth transition to the finish stages.
Great tool
Response from developer
Hi Briewilliams, thank you so much for the rating! We are thrilled to hear that the Ground App is making it easy for you to document your project. Our team has focused heavily on ensuring the app remains performant and reliable for high-volume data capture. Please reach out to us at support@dronedeploy.com if you ever run into issues or have new ideas on how we can make the tool even better for your workflow. We appreciate your support!
Great Product Ground
Response from developer
Hey MSUMouse, thank you so much for the kind words and the 5 stars! "Many years" means a lot to us, especially knowing how much the product has evolved. Really glad the features are still hitting the mark and feeling easy to use. If you ever have feedback or ideas, we're always listening at support@dronedeploy.com. Thanks for being such a loyal Ground App user!
Buggy
Stand Out Performance
POS
Extremely hard to login into
Response from developer
Hello, thank you for sharing this feedback. We are sorry to hear about the login errors and the frustration this has caused. While we haven't seen widespread login issues in version 2.224.2, we want to investigate why this is happening specifically for you. To help us troubleshoot, please contact our support team at support@dronedeploy.com with your account details and any specific error messages you've encountered. We want to get this resolved so you can use the App reliably.
App Doesn’t Work
Buggy and Poor Photo Selection Availability
Response from developer
We're sorry for the frustration with photo selection and icon accuracy in the app, especially after months of difficulty. Your experience matters to us. The selection issues you described have been fixed in the latest version (2.208.0). Please update to the newest release and, if you still have trouble, reach out to support@dronedeploy.com so we can help directly.
CRASHES
Bugs and Glitches
Great for 360 Photos
Response from developer
Thanks for the awesome feedback! We’re thrilled to hear that connecting your Insta360 X4 was seamless and that the app feels familiar. We’re always working to make capturing walks and photos even better—let us know if you have any suggestions. Happy capturing!
Failure to operate
Clearly little to no attention applied to implementing, improving, or operating for the app or web interface since taking this application over from StructionSite.
