Dropbox Passwords User Reviews

What users say

Top reviews

No new features

Love the app, but please support dark mode on iOS. New feature developed seem to have stalled.

Phone number

Hi there, I like this app a lot just wondering why when I want to she the password with someone must be email. I believe it will be more convenient if we can share by phone number as when she’s by email and they not have access at that moment to email hard. But if they can access by phone number much easier
Thanks
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It’s asking for a paid plan

The website states that this should work with free plan but does not open and ask to upgrade

Please rename your app

The app has the same name as apple's passwords app which makes it difficult to select the right app to get the autofill. This is by far the most annoying aspect of the app.

Other than that, it's a decent password manager with very basic features. I enjoy password sharing, security dashboard, security with passphrase, support for 2FA, and ease of use. It could be better by having separate categories for payment cards and online accounts, have an extra category for notes, such as door codes, computer passwords, software licenses, and more options for passwords generation, such as hyphenation.
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stollen

Yes you Mel

Okay but painful to use

Okay but painful to set up. No import features,no way to mass enter passwords etc. it’ll take me forever to enter passwords and I can’t see passkey support. Won’t replace a lot of other apps or iOS’s own password app.

autolock function not working

The settings contain a function to auto-lock the app either after you close it or after specified intervals. I have had mine set to autolock after 1 minute. This morning it was still open and visible even though I had not used it since waking up. I left it open yesterday at some point. Last May, I had to change as many passwords as possible b/c I handed my phone to a server to apply a coupon to my bill not realizing I had left the Passwords app open. It also failed to autolock then as the server was gone for about 10 mins then after they returned my phone to me, I saw all my passwords were visible to anyone and was concerned for my financial accounts given the inadvertant password exposure to the server and possibly others at the restuarant it may have been handed off to add the coupon. This is clearly a major safety flaw in the app.
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Drop box password

I lost all my passwords and my Dropbox Only You folder got completely deleted and erased

Wiped my Dropbox account from iPhone

Extremely poor design. Could not authenticate itself and wiped my Dropbox account of my iPhone!

Crashes constantly when used for auto fill

Seems like this is yet another product Dropbox has abandoned.

Won’t work in iPad

Works fine on my iPhone. Won’t open at all on my iPad. Restarting, updating, and reinstalling don’t work. A tech company as big as Dropbox should really be more on top of their mobile apps.

Way to basic

Will move on to it when the basic features are all there. Also think of a way to help us migrate.

doesn’t work anymore

always was ok. now i can’t sync across multiple devices.

useless.

Terrible App (Protect Your Passwords)

I used to love this app until it wouldn’t load on my phone. I tried for two weeks to get it open. I made the mistake of deleting it. Their ways of getting info back are beyond. If you don’t have this on another device, say goodbye to your passwords. I have lost all of mine. I will no longer be a Dropbox customer.
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An embarrassing first attempt

This password manager barely does the basics. Dropbox should not have released it before adding some essential features such as two-factor authentication records, sensitive documents, compromised password watch at minimum. The options for what can be recorded is very limited. Dropbox password doesn’t have to be as good or better than 1Password but it needs the table stakes for anyone to even consider it.
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No workee

Despite being up to date here and on my desktop, the iOS version will not sync with the account. It sends the verification to the desktop but despite granting permission, it’s not syncing.

Am I doing something wrong?

I really want to use the Dropbox Password Manager since I’m a paid user of Dropbox, but I can’t get past the setup on my ipad. I’ve followed the “4 steps” to setup as indicated in the email I got from Dropbox, but it switches me to their Safari on Mac app, and it says it’s not compatible with my device. When I go directly to the Ipad password manager app, it won’t let me go through setup because the only option I have is that “I’ll connect later” I feel like I’m in an endless loop to nowhere. Deleting this app because it does absolutely nothing
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Disappointed Dropbox Fan

I’ve had Dropbox since they first launched their 2gb free service back in something like 2010. I’ve been a loyal fan since day 1.

When they launched passwords I immediately made the switch and every day the switching costs grow with my regret in using what feels like an abandoned platform.

Still no iPad app so I’m using the iPhone version on my IPad and it won’t even sync correctly to my phone and desktop. Oftentimes passwords I add or change on my iPad never show up elsewhere.

I’m disappointed in a company I’ve trusted for over a decade. Do better.
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Fantastic, but…

Everything about Dropbox Passwords works wonderfully, but the lack of an iPad app is a MASSIVE issue.

Unable to set up unless I already have this app installed

The logic to get this going is flawed, seems to install it I need to either reset my account, which I don’t want to do at this time or have a device that has Dropbox passwords already installed, seeing that this is my first attempt to install this, I don’t already have it installed. Spent time on chat with support and got nowhere with them… only option is to leave a bad review and hope that someone from the product team will do something to fix this issue.
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