Leider mit erheblichen Fehlern
Lange eine Alternative zu OE gesucht. Insgesamt leider enttäuschend, erhebliche Fehler, sehr schmaler Tunnel bei der Fragestellung. So ist es mir keine Hilfe um Alltag und zudem zu teuer.
Very disappointed
Purchased and can never sign in
Unreliable
Support much Improved
The issue is now fully resolved which is much appreciated.
So the lesson is to persist and persevere.
In itself Dr. Oracle is a good app with the potential to be a market leader with attention to detail in the app plus better support, which earlier was totally Unresponsive despite several requests about login issues.
Support Improved
Previously, totally unresponsive support link. Subscribe only if you don’t expect to contact the developer or require any support.
No resolution and reply to repeated requests for log in help during the second year of annual subscription. There is invitations for new subscription even when 10 months are remaining. Better to look for alternatives.
Ummm
Response from developer
Thank you for your kind review! We are delighted to hear that you are finding Dr.Oracle helpful in your line of work as a PA
Payment related
Cheated me on the trial period!
Useless app
This app is not helpful, and it is definitely just a scam
Awesome
I am staying at a hospital
Great adjunct
Not opening
Have to pay to use
Inconsistent Information and Limited Support
So many issues
Fraudulent
Used to be useful
New update post developer response: It seems the Dr Oracle staff has some attitude, and isn’t as smart as their service. I in fact did not sign up for a free trial, but was an early member that paid $10/month for the Dr Oracle service for a year. Perhaps the “surprise” being eluded to is that I was being billed 6 months after cancelling my membership. I have no existing membership with Dr Oracle through Apple, for the past 6 months to be exact. I was in fact being billed without my consent. To the commenter’s point, for points of contact, the “contact us” is behind a paywall on the website and app and the prior contact I had is now “undeliverable.” So… super helpful whoever staff decided to try and gaslight and steal money. My bank is resolving it now.
Original: Yesterday Dr oracle was free, now it’s $25 per month. A year ago Dr oracle was useful, now it’s very limited and refreshes itself within a few minutes of asking a question. Not helpful.
Update: After cancelling months ago, Dr Oracle is still charging me monthly fees. On top of that, there is no way to contact the company, and no way to access your account without signing up for $25/mo subscription service.
Response from developer
Dr.Oracle has a free trial which is explicitly explained at signup. Dr.Oracle has never been free, I'm genuinely interested to understand why you are claiming this? You seem to be surprised that your free trial ended. We cannot charge you without your consent. We are sorry you seem to have forgot to cancel your membership. We refund all our customers upon request per our policy, no questions asked. All you have to do is email us. Our contact form is NOT behind a paywall, despite what you believe. It is clearly indicated in the following locations: 1) Top right corner of our website (www.droracle.ai) 2) Within the app store itself 3) Within the app itself (before you even subscribe) Please feel free to confirm this yourself. We have tried our very best to make customer support easy and obvious, but our hands are frankly tied when you don't bother to email us with your concerns.
